Receptionist/Admin Support - ED

Frimley Health NHS Foundation Trust

The closing date is 20 January 2025

Job summary

Join our £49 million Emergency Assessment Centre at Wexham Park Hospital!

Bringing together a brand new state of the art Emergency Department, a large Ambulatory Emergency Care Unit with an impressive 30 treatment spaces, an exciting multi-speciality Acute Assessment Unit and Acute Medical and Surgical Short Stay Units.

The position will require you to work shifts on a rolling rota basis - we operate a 7 day a week service; 24 hours/day (this includes nights).

If you are looking for a change and are able to work a range of shift patterns, then this may be the job for you.

Main duties of the job

To record patient attendances, transfers, and discharges electronically; ensuring all date collection is accurate and collected in a confidential and professional manner.

To provide a highly professional front of house service (this includes Reception, Ambulance Admissions and Patient Flow); it is the responsibility of the reception team to ensure that everyone presenting themselves to the Emergency Department is treated with dignity and respect.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Date posted

13 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,873 a year Per annum (pro-rata) inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

151-KMU142

Job locations

Wexham Park Hospital

Wexham Road

Slough

SL2 4HL

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent

Experience

Essential

Working with members of the public in a busy environment
Customer service experience

Skills /Abilities

Essential

Communicate effectively
Flexible approach to work
Good IT skills
Excellent timekeeping

Desirable

Previous knowledge of the NHS

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent

Experience

Essential

Working with members of the public in a busy environment
Customer service experience

Skills /Abilities

Essential

Communicate effectively
Flexible approach to work
Good IT skills
Excellent timekeeping

Desirable

Previous knowledge of the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.