Frimley Health NHS Foundation Trust

Administrative Assistant- Intensive Care Unit

Information:

This job is now closed

Job summary

Come and Join Frimley Health NHS Foundation Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!

We have an excellent opportunity for an Administrative Assistant to join in Intensive Care.

We have one vacancy 21 hours per week, 3 days a week.

As an Administration Assistant for Intensive Care Unit you will be responsible for providing a comprehensive administration service to a specific area of Intensive Care team and Critical care Rehab team which will include supporting a clinical team.

This is a diverse role and you will be working in a busy and fast paced environment within a team that value and support each other. We are looking for people with administration experience, strong communication skills with the ability to work on their own and in a team and who can demonstrate our Trust values.

Main duties of the job

You will be processing sending clinic letters, data inputting, print out patient discharge Summary from EPIC, supporting the wider teams as per service needs and other general administratives.

The role includes telephone and written correspondence with patients, Service Users.

  • Require good working knowledge of Microsoft Office applications, excellent IT skills and highly organised with good planning skills.
  • To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and an ability to cope with the unexpected.
  • To obtain and organise information in support of own work activities, maintaining confidentiality in accordance with organisational procedures.
  • To ensure that secure systems are in place for the storage of all resources including computerised information.
  • To provide administrative and secretarial support to all relevant meetings. This will include the preparation and distribution of agendas, minutes and other documents as well as arranging venues and ordering refreshments when required.
  • To set up and maintain effective filing, bring forward and retrieval systems.
  • To develop and maintain effective working relationships with other staff in the Directorate and the Trust ensuring that a professional and seamless service is provided.
  • When requested, identify and access information sources correctly, supplying the information in an appropriate format and within required deadlines.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Details

Date posted

03 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£14,184 to £15,096 a year per annum INCL HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

151-JLM361

Job locations

Intensive Care Unit, Frimley Health Foundation trust, Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ


Job description

Job responsibilities

General

  • To provide a comprehensive and efficient administration service to Matron and her team.
  • To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and an ability to cope with the unexpected.
  • To obtain and organise information in support of own work activities, maintaining confidentiality in accordance with organisational procedures.
  • To ensure that secure systems are in place for the storage of all resources including computerised information.
  • To provide administrative and secretarial support to all relevant meetings. This will include the preparation and distribution of agendas, minutes and other documents as well as arranging venues and ordering refreshments when required.
  • To set up and maintain effective filing, bring forward and retrieval systems.
  • To develop and maintain effective working relationships with other staff in the Directorate and the Trust ensuring that a professional and seamless service is provided.
  • When requested, identify and access information sources correctly, supplying the information in an appropriate format and within required deadlines.
  • Completion of monthly health roster for the nursing team.
  • To enter/store clinic letters into shared drive and Eletronic Patient Record system.
  • To book appointments for patients

Customer Care

  • To ensure that all staff / visitors / patients are treated in a courteous / professional / considerate manner.
  • To adhere to Trust policy in matters of confidentiality.
  • If there are any queries liaise with Senior nursing staff.

Personal Training & Development

  • To attend meetings and forums as required.
  • To actively participate in annual appraisal and meet the requirements of the KSF Outline.
  • To be aware of own limitations and seek guidance as required.

This job description is an indication of the type and range of tasks that are expected of the postholder, and other duties may be required, in line with the role and the banding. It will be reviewed and amended from time to time in consultation with the postholder to take account of changing organisational need.

Job description

Job responsibilities

General

  • To provide a comprehensive and efficient administration service to Matron and her team.
  • To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and an ability to cope with the unexpected.
  • To obtain and organise information in support of own work activities, maintaining confidentiality in accordance with organisational procedures.
  • To ensure that secure systems are in place for the storage of all resources including computerised information.
  • To provide administrative and secretarial support to all relevant meetings. This will include the preparation and distribution of agendas, minutes and other documents as well as arranging venues and ordering refreshments when required.
  • To set up and maintain effective filing, bring forward and retrieval systems.
  • To develop and maintain effective working relationships with other staff in the Directorate and the Trust ensuring that a professional and seamless service is provided.
  • When requested, identify and access information sources correctly, supplying the information in an appropriate format and within required deadlines.
  • Completion of monthly health roster for the nursing team.
  • To enter/store clinic letters into shared drive and Eletronic Patient Record system.
  • To book appointments for patients

Customer Care

  • To ensure that all staff / visitors / patients are treated in a courteous / professional / considerate manner.
  • To adhere to Trust policy in matters of confidentiality.
  • If there are any queries liaise with Senior nursing staff.

Personal Training & Development

  • To attend meetings and forums as required.
  • To actively participate in annual appraisal and meet the requirements of the KSF Outline.
  • To be aware of own limitations and seek guidance as required.

This job description is an indication of the type and range of tasks that are expected of the postholder, and other duties may be required, in line with the role and the banding. It will be reviewed and amended from time to time in consultation with the postholder to take account of changing organisational need.

Person Specification

Experience

Essential

  • Be able to work in a busy environment and remain calm under pressure
  • Experience of working within a team environment
  • Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
  • Experience of taking and recording meeting minutes

Desirable

  • Previous simliar NHS experience

Qualifications

Essential

  • RSA III or equivalent - or willingness to undertake.

Desirable

  • Admin qualification

Skills and Knowledge

Essential

  • Excellent interpersonal skills
  • Ability to prioritise workload
  • keyboard skills
  • Ability to communicate clearly
  • Basic numeracy skills

Desirable

  • Knowledge of NHS targets
Person Specification

Experience

Essential

  • Be able to work in a busy environment and remain calm under pressure
  • Experience of working within a team environment
  • Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
  • Experience of taking and recording meeting minutes

Desirable

  • Previous simliar NHS experience

Qualifications

Essential

  • RSA III or equivalent - or willingness to undertake.

Desirable

  • Admin qualification

Skills and Knowledge

Essential

  • Excellent interpersonal skills
  • Ability to prioritise workload
  • keyboard skills
  • Ability to communicate clearly
  • Basic numeracy skills

Desirable

  • Knowledge of NHS targets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Intensive Care Unit, Frimley Health Foundation trust, Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Intensive Care Unit, Frimley Health Foundation trust, Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Sister

Poe Ei

p.ei@nhs.net

03006133629

Details

Date posted

03 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£14,184 to £15,096 a year per annum INCL HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

151-JLM361

Job locations

Intensive Care Unit, Frimley Health Foundation trust, Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ


Supporting documents

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