Job summary
The role of Deputy Chief Operating Officer- Emergency Care is a pivotal one within the Trust. Deputising for the COO across the operations portfolio, the post holder provides leadership of Trust operations on a daily basis, working closely with triumvirate teams and executives. They will work in partnership with the Deputy COO for planned care. They will lead on the delivery of the Urgent Care standards including site-based flow and complex discharge, they will also lead on all contingent and incident response planning and execution. The role will have responsibility for key strategic changes to how FHFT delivers care in partnership with internal and external leaders, including working across primary care, community providers, acute delivery, and ICS colleagues.
With extensive leadership and senior management experience in a complex acute healthcare provider, the successful candidate will have a track record of leading and managing service change and redesign, as well as the ability to work across organisational boundaries to deliver change with a variety of partners. We're looking for someone who is thorough yet adaptable, committed to high standards and an active team player, politically astute and able to communicate at all levels, but most importantly someone who shares our values.
Main duties of the job
The Deputy Chief Operating Officer deputises for the Chief Operating Officer across the operations portfolio and provides leadership of Trust operations on a daily basis working closely with triumvirate teams and executives. They will lead on the delivery of the Urgent Care standards including site based flow and complex discharge, as well as all contingent and incident response planning and execution. They will also lead key strategic changes to how FHFT delivers care in partnership with internal and external leaders including working across primary care, community providers, acute delivery and ICS colleagues.
About us
There's never been a more exciting time to build your career at Frimley Health, one of the country's largest and most respected trusts
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR - Epic - went live in June and we are already beginning to reap the benefits of this ambitious investment.
Our threecore values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other.
If you have a passion for clinical excellence, patient care and your own career development, you'll feel at home at Frimley Health.
Job description
Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Job description
Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person Specification
Qualifications
Essential
- Graduate level education and/or professional/clinical professional qualification or equivalent experience
- Evidence of extensive and recent commitment to continuing managerial development
Skills
Essential
- Demonstrable experience of establishing productive relationships, communicating with and effectively engaging clinical and non-clinical staff
- Ability to develop and deliver effective business and operational plans which are financially sound
- Demonstrable ability to use resources effectively and efficiently, and to maximise the skill set and experience of others
- Skills in deploying a creative, evidence-based approach to provide and set direction.
Experience
Essential
- Extensive leadership and senior management experience in a medium/large acute healthcare provider setting.
- Substantial management experience and achievement at operational level plus evidence of significant achievement in strategic level projects or work streams
- Detailed knowledge of current acute Trust issues and the regulatory Framework
- Experience of and ability to manage complex operational situations that involve staff from all levels within the organisation and across a range of professional and organisational boundaries
- Proven record in leading and managing substantial service change and redesign in a complex environment
- Demonstrable understanding of quality and risk management issues and standards
Person Specification
Qualifications
Essential
- Graduate level education and/or professional/clinical professional qualification or equivalent experience
- Evidence of extensive and recent commitment to continuing managerial development
Skills
Essential
- Demonstrable experience of establishing productive relationships, communicating with and effectively engaging clinical and non-clinical staff
- Ability to develop and deliver effective business and operational plans which are financially sound
- Demonstrable ability to use resources effectively and efficiently, and to maximise the skill set and experience of others
- Skills in deploying a creative, evidence-based approach to provide and set direction.
Experience
Essential
- Extensive leadership and senior management experience in a medium/large acute healthcare provider setting.
- Substantial management experience and achievement at operational level plus evidence of significant achievement in strategic level projects or work streams
- Detailed knowledge of current acute Trust issues and the regulatory Framework
- Experience of and ability to manage complex operational situations that involve staff from all levels within the organisation and across a range of professional and organisational boundaries
- Proven record in leading and managing substantial service change and redesign in a complex environment
- Demonstrable understanding of quality and risk management issues and standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Frimley Park Hospital, Heatherwood Hospital, Wexham Park Hospital and Community Services
Frimley, Ascot, Slough
GU16 7UJ
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
