Frimley Health NHS Foundation Trust

Parkside Ward Clerk

Information:

This job is now closed

Job summary

Parkside Frimley is a dedicated private unit within the high achieving Frimley Health NHS Foundation Trust. It comprises of 37 Inpatient rooms, an Outpatients Department, a Pre-Op Assessment Department , diagnostic X-Ray and Physiotherapists are available on site to our patients.

We are seeking to recruit a flexible, enthusiastic and organised person to provide administrative support to the Parkside nursing Team.

This interesting and varied post involves close liaison between administration and nursing teams, incorporating a wide range of duties ensuring an efficient service to the Ward at all times.

You must communicate effectively, be well organised, stay calm when under pressure and enjoy working as part of a team, as well as being confident when working alone.

A positive attitude to Private healthcare and a commitment to exceeding visitors expectations is essential.

This role is for 25 hours per week. The shift is working Monday to Friday 8am - 1pm

The post will be based at our Nurses station within the Parkside Suite, Frimley park Hospital.

Main duties of the job

  • Answer calls in a polite manner, ensuring all relevant messages are relayed to the appropriate team.
  • Transfer calls when required.
  • Assist Nurses in taking patients to other departments.
  • Greet all visitors to the ward in a helpful and polite manner.
  • Direct visitors to the correct team.
  • Assist with any enquiries where possible.
  • Assist the Pre-Op Nurses with Admin Support.
  • Maintain accurate admission and discharge information on EPIC and Reception Diary.
  • Enter patient details as required into the EPIC system.
  • Update admission/discharge book whilst liaising with the reception staff

About us

With close to 9,000 employees across three principle sites, Frimley Health NHS Foundation Trust (Frimley Health) provides hospital and community services to over 900,000 people in Berkshire, Hampshire, Surrey and South Buckinghamshire.

The Trust has a strong reputation on which to build. Both Wexham Park and Frimley park Hospitals were part of the first wave of Foundation Trusts achieving the highest star rating. We work tirelessly to build on our achievements to make Frimley Health a trust that its people, patents and communities are proud of. With our continued improvements as well as our strong performance over the past few years, we benchmark really well amongst some of the best results in the country.

Details

Date posted

16 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,575 a year pro rata per annum inc HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

151-DV-189

Job locations

Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ


Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for main responsibilities of this role.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for main responsibilities of this role.

Person Specification

Qualifications

Essential

  • Educated to GCSE or equivalent

Desirable

  • IT skills/Knowledge - Microsoft, Word, Excel and Outlook

Competencies

Essential

  • Communication
  • Manage time effectively
  • Ability to work autonomously and as a team player

Desirable

  • Knowledge of hospital IT - EPIC

Professional Experience

Essential

  • Experience delivering Customer care
  • Clerical experience

Desirable

  • Experience working in a Private Healthcare setting
Person Specification

Qualifications

Essential

  • Educated to GCSE or equivalent

Desirable

  • IT skills/Knowledge - Microsoft, Word, Excel and Outlook

Competencies

Essential

  • Communication
  • Manage time effectively
  • Ability to work autonomously and as a team player

Desirable

  • Knowledge of hospital IT - EPIC

Professional Experience

Essential

  • Experience delivering Customer care
  • Clerical experience

Desirable

  • Experience working in a Private Healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Support Manager

Glenda Grogan

glenda.grogan@nhs.net

03006139825

Details

Date posted

16 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,575 a year pro rata per annum inc HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

151-DV-189

Job locations

Frimley Park Hospital

Portsmouth Road

Camberley

GU16 7UJ


Supporting documents

Privacy notice

Frimley Health NHS Foundation Trust's privacy notice (opens in a new tab)