Frimley Health NHS Foundation Trust

Ward Clerk

This job is now closed

Job summary

MADU in Wexham Park Hospital are looking for a dynamic and professional Ward Clerk to meet the administrative demands of our busy acute respiratory/medical ward.

The post is23hours per week. The role will provide an exciting challenge to the successful candidate.

Main duties of the job

General clerical and administrative duties
Managing and dealing with all telephone enquiries, new patients and visitors.
Assisting with buzzer video call entry access to ward areas.
Point of contact for all visitors to the unit.
To maintain patient details on relevant electronic systems updating with necessary requirements such as porting requests.
To manage and update the admission and discharge information system contemporaneously.
Liaise with ward staff to resolve any problems regardless of their job role.
Liaise with other departments for example; consultants secretaries, pharmacy, emergency department, transport, discharge lounge, site managers, porters etc
To provide administrative support to the nursing and medical staff as required.
Make appointments as necessary.
Ensure general tidiness of workstations.
To maintain a safe working environment.
Assisting with audits as required.
Reporting of any estates issues via Planet FM

About us

Frimley Health NHS Foundation Trust provides NHS hospital servicesforaround 900,000 people across Berkshire, Hampshire, Surrey, and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis, and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot, and Wexham Park near Slough.

Our threecore values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other,Committed to Excellence,WorkingTogether and Facing the Future.

We are also proud to host the Defence Medical Group South-East at Frimley Park with military surgical, medical, and nursing personnelworkingalongside the hospital's NHS staff providing care to patients in all specialties.

Date posted

18 June 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,575 a year Per Annum Incl HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

151-SR159

Job locations

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL

Job description

Job responsibilities

Managing reception desk as the ward receptionist: Welcoming patients and relatives to the ward and undertaking administration duties.
Answering the ward telephones and relating information accurately.
To answer telephone queries of a non clinical nature.
Admit, discharge and transfer patients on EPIC.
Responsible for data entry.
Any other duties as requested.

Job description

Job responsibilities

Managing reception desk as the ward receptionist: Welcoming patients and relatives to the ward and undertaking administration duties.
Answering the ward telephones and relating information accurately.
To answer telephone queries of a non clinical nature.
Admit, discharge and transfer patients on EPIC.
Responsible for data entry.
Any other duties as requested.

Person Specification

Qualifications

Essential

NVQ Level 2 or equivalent experience
ECDL or equivalent
GCSE English & Maths or equivalent

Experience

Essential

General Office
Ward Management of stores and non-stocks sundries

Desirable

Working in an NHS environment

Skills & Knowledge

Essential

Excellent administration and organisational skills

Person Specification

Qualifications

Essential

NVQ Level 2 or equivalent experience
ECDL or equivalent
GCSE English & Maths or equivalent

Experience

Essential

General Office
Ward Management of stores and non-stocks sundries

Desirable

Working in an NHS environment

Skills & Knowledge

Essential

Excellent administration and organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)