Job summary
We are looking for a highly motivated and proactive individual, who has experience of working within a team environment, who will virtually navigate patients through their care pathway from point of referral to treatment in accordance with agreed pathway steps and timescales, proactively identifying and resolving delays at all stages. They will ideally have previous NHS experience, along with excellent IT, communication, interpersonal skills and the ability to prioritise and organise their own work with minimal supervision.
The successful applicant will be a person that embodies the Trust Values and has the competencies to fulfil the core role, which requires the ability to efficiently and effectively co-ordinate Multi - Disciplinary Team meetings, track patients against Waiting Times targets to ensure Minimum Data Sets and Audits are completed, and capturing and accurately recording the relevant data for each patient in line with the National Data requirements.
The department encourages continuous personal development by supporting staff to attend study days, conferences and offering access to training.
Main duties of the job
- To actively track patient's progress through the patient pathway to ensure that care is carried out in a timely fashion on daily basis and follows escalation and tracking process on PTL (Patient Tracking Tool).
- Specific co-ordination and actioning of process of cross site referrals to another specialty (internal within the Trust)
- General co-ordination and actioning of MDT outcomes and recording of progress on Epic for both Wexham and Frimley.
- To facilitate and co-ordinate the administration functions of the multidisciplinary team meetings at Wexham and Frimley.
- To ensure that all cancer patients are identified and discussed at MDT meetings.
- To ensure patients' diagnoses, investigations, and management and treatment plans are completed and added to the patient's notes/electronic clinical reporting database in a timely fashion.
- To inform GP's of patient's diagnosis, clinical decisions and clinical appointments.
- To ensure patients have a booked 1st appointment, investigation and procedure and record details of patients coming via a different route on appropriate electronic systems.
- To work with key MDT members to identify areas where cancer waiting time targets are not achieved, undertake process mapping to identify bottlenecks.
- To collect and record waiting times and clinical data and report potential or actual breaches.
About us
T
Frimley Health NHS Foundation Trust provides NHS hospital servicesforaround 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our threecore values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other,Committed to Excellence,WorkingTogether and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties
Job description
Job responsibilities
- Any other duties, which may be requested by the manager to facilitate the smooth running of the department and the Quality Surveillance Programme.
- This job description is not exhaustive and can be altered in consultation with the post holder.
- The Trust is an equal opportunities employer. The post holder is at all times expected to promote and implement the Trusts equal opportunities policies.
- The post holder is responsible for the management of risk in all the areas for which s/he is responsible. S/he is also responsible for ensuring compliance with the Trust's Health and Safety Policy. The post holder must ensure that duties are carried out in accordance with health and safety regulations. The post holder should not endanger the health and safety of him/herself or others whilst at work.
- The post holder must ensure that duties are carried out in accordance with health and safety regulations. The post holder should not endanger the health and safety of him/herself or others whilst at work.
- Heatherwood and Wexham Park Hospitals NHS Foundation Trust operates a no smoking policy. Staff smoking is not permitted on any Trust premises.
- Infection prevention is the responsibility of each individual. Employees are required to strictly adhere to the Infection Control Policy (TPP124), procedures and guidelines and should actively encourage other staff and visitors to comply. In
- particular, ensuring that you use appropriate hand hygiene practices at all times.
Job description
Job responsibilities
- Any other duties, which may be requested by the manager to facilitate the smooth running of the department and the Quality Surveillance Programme.
- This job description is not exhaustive and can be altered in consultation with the post holder.
- The Trust is an equal opportunities employer. The post holder is at all times expected to promote and implement the Trusts equal opportunities policies.
- The post holder is responsible for the management of risk in all the areas for which s/he is responsible. S/he is also responsible for ensuring compliance with the Trust's Health and Safety Policy. The post holder must ensure that duties are carried out in accordance with health and safety regulations. The post holder should not endanger the health and safety of him/herself or others whilst at work.
- The post holder must ensure that duties are carried out in accordance with health and safety regulations. The post holder should not endanger the health and safety of him/herself or others whilst at work.
- Heatherwood and Wexham Park Hospitals NHS Foundation Trust operates a no smoking policy. Staff smoking is not permitted on any Trust premises.
- Infection prevention is the responsibility of each individual. Employees are required to strictly adhere to the Infection Control Policy (TPP124), procedures and guidelines and should actively encourage other staff and visitors to comply. In
- particular, ensuring that you use appropriate hand hygiene practices at all times.
Person Specification
Education
Essential
Desirable
- oNVQ level 3 or equivalent
Skills
Essential
- oMicrosoft Office skills (including, Excel, Access, Word, and PowerPoint)
Desirable
- oAbility to communicate effectively with staff at all levels
MDT skills
Essential
Desirable
- Experience of using Video Conferencing Equipment
Healthcare Experience
Essential
- Experience of working in an office or similar environment
Desirable
- Healthcare sector experience
NHS
Essential
- Knowledge of the Patient Administration System (EPIC)
Desirable
- Knowledge of in-house Somerset Cancer Register
Time keeping
Essential
- Ability to work to tight deadlines
Desirable
- Ability to pay close attention to detail and time frames
Person Specification
Education
Essential
Desirable
- oNVQ level 3 or equivalent
Skills
Essential
- oMicrosoft Office skills (including, Excel, Access, Word, and PowerPoint)
Desirable
- oAbility to communicate effectively with staff at all levels
MDT skills
Essential
Desirable
- Experience of using Video Conferencing Equipment
Healthcare Experience
Essential
- Experience of working in an office or similar environment
Desirable
- Healthcare sector experience
NHS
Essential
- Knowledge of the Patient Administration System (EPIC)
Desirable
- Knowledge of in-house Somerset Cancer Register
Time keeping
Essential
- Ability to work to tight deadlines
Desirable
- Ability to pay close attention to detail and time frames
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
