Frimley Health NHS Foundation Trust

Temporary Staffing Assistant

Information:

This job is now closed

Job summary

Do you enjoy working in a challenging, stimulating and ever-changing environment? Then we have the perfect opportunity for you to join our dynamic and friendly team as a Temporary Staffing Assistant working in a predominantly office-based role.

About you - Required skills:

  • Strong communicator
  • Able to work well within a busy team
  • Excellent IT skills, proficient in Microsoft packages and using several IT systems at once
  • Experience of working within a busy customer focused environment
  • Ability to manage a varied, unpredictable and demanding workload
  • Ability to manage conflicting priorities and work to tight deadlines and targets

Nice to have:

  • Experience of working in a temporary staffing function
  • Knowledge of NHS terminology / procedures

Important:

  • Our service runs 7 days a week and hours will include weekends/bank holiday and involve staggered start and finish times to meet the demands of the service. Late shifts and weekends will most likely be remote working (8am-8pm Monday to Friday and 8am-4pm at weekends and Bank Holidays)

In undertaking this position, you will not only be joining an outstanding NHS Trust whose values are central to everything we do, but also be starting a rewarding career where full training and development will ensure you have every opportunity to progress.

Your main base of work will be at Heatherwood Hospital in Ascot where you will receive a warm and friendly welcome.

Main duties of the job

The role will include the following:

  • Excellent telephone manner and good interpersonal skills
  • Liaising with external agencies via phone and email to source suitable staff to help cover shortages across the Trust
  • To deploy temporary staff through the bank staff management system into available shifts in accordance with their deployment permissions, ensuring that policies regarding working hours are adhered to.
  • To ensure the receipt of all compliance checklists and associated information in relation to agency workers
  • Answering various email and telephone queries
  • Inputting data
  • Keeping spreadsheets up to date
  • Utilising a computer-based system to fill and amend shift
  • Speaking with managers on a daily basis regarding their requirement

About us

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.

Details

Date posted

22 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year per annum inc HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

151-SR116

Job locations

Greenwood Offices

Heatherwood Hospital

Ascot

SL5 7GB


Job description

Job responsibilities

Please see attached Job Description for a comprehensive list of role specific duties and responsibilities .

Job description

Job responsibilities

Please see attached Job Description for a comprehensive list of role specific duties and responsibilities .

Person Specification

Qualifications

Essential

  • Good general education (5 GCSEs at C or above) or equivalent
  • ECDL or Microsoft Office Specialist qualification, or equivalent

Desirable

  • Certificate in HR Practice (CHRP / CPP) or equivalent experience

Experience

Essential

  • Experience of working in an office environment / administrative role
  • Experience of working in a customer service environment

Desirable

  • Experience of working in a temporary staffing function
  • Experience of using Allocate HealthRoster / BankStaff
  • Experience of using the Electronic Staff Record (ESR) system

Skills & Knowledge

Essential

  • Knowledge of records management, information governance and data protection
Person Specification

Qualifications

Essential

  • Good general education (5 GCSEs at C or above) or equivalent
  • ECDL or Microsoft Office Specialist qualification, or equivalent

Desirable

  • Certificate in HR Practice (CHRP / CPP) or equivalent experience

Experience

Essential

  • Experience of working in an office environment / administrative role
  • Experience of working in a customer service environment

Desirable

  • Experience of working in a temporary staffing function
  • Experience of using Allocate HealthRoster / BankStaff
  • Experience of using the Electronic Staff Record (ESR) system

Skills & Knowledge

Essential

  • Knowledge of records management, information governance and data protection

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Greenwood Offices

Heatherwood Hospital

Ascot

SL5 7GB


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Greenwood Offices

Heatherwood Hospital

Ascot

SL5 7GB


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Temporary Staffing Manager

Hilary Underwood

hilary.underwood@nhs.net

07824496396

Details

Date posted

22 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year per annum inc HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

151-SR116

Job locations

Greenwood Offices

Heatherwood Hospital

Ascot

SL5 7GB


Supporting documents

Privacy notice

Frimley Health NHS Foundation Trust's privacy notice (opens in a new tab)