Job summary
We are looking for an enthusiastic, energetic and dynamic Care Assistant with strong interpersonal skills to join us. You should have experience of working in a health care setting.
The Discharge Lounge cares for a variety of patients, we are looking for a Care Assistant to join our team to help support the nursing team and provide high standard of care to our patients.
As an organisation we positively promote staff development with the support of the Practice Development team, and you will have the opportunity to develop your skills. Full training and induction will be given and there is the opportunity to undertake further training.
Main duties of the job
To support members of the Site and Discharge teams to maintain patient's basic needs and always ensure patient safety during the discharge process and in the care of the Discharge Lounge. To assist with a range of non-clinical duties.
Promote and encourage Senior staff to transfer suitable patients to the Discharge Lounge and build up good working relationships with all wards.
Proactive on all wards to identify patients to transfer to the Discharge Lounge to maintain capacity and flow throughout the hospital.
About us
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties
Job description
Job responsibilities
As an important member of the team, the post holder will provide support to nursing, midwifery and medical staff in the direct provision of patient care.
To provide a range of healthcare and non-nursing duties, ensuring an efficient and effective service to the ward/department at all times.
To enable patients/clients to maintain their personal hygiene and appearance by :
- Assisting patients with bathing, dressing, oral hygiene, bed making etc.
- Enabling/facilitating patients to meet their own hygiene needs.
Contribute to the movement and comfort of patients/clients by :
- Encouraging and assisting patients/clients in mobilisation.
- Assisting with the movement of patients, for which instruction has been given, taking into consideration patient comfort and safety.
- Using equipment, for which instruction has been given, to mobilise/move patients.
- Assisting patients/clients to achieve physical comfort.
- Recognising the risks to patients/clients who are not able to change their own position.
- Identifying and reporting possible problems and changes in a patients/clients condition.
Enable patients/clients to eat and drink by :
- Assisting in menu selection, liaising with trained staff regarding special diets and being sensitive to cultural requirements.
- Helping patients who require assistance to eat and drink.
- Serving patients meals and beverages, removing all dirty utensils from patient areas.
Contribute to the management of patient/client continence by :
- Encouraging clients/patients to maintain continence.
- Supporting clients/patients in the management of continence.
- Emptying catheter and stoma bags as directed.
Receive, transmit, store and receive information relating to the delivery of a care service by :
- Keeping the team leader informed of all changes in a patient's condition.
- Ensuring that all relevant paperwork is ready prior to patient discharge.
- Utilising the EPIC system as appropriate.
- Answering the department telephone and record/deliver messages accurately.
- Providing clerical support where required.
Ensure that ward stores/stock supply is maintained by :
- Assisting with the ordering of supplies and recording the receipt of stock.
- Monitoring the efficient storage of supplies and the maintenance of appropriate stock levels.
Contribute to the health, safety and security of patients and their environment by :
- Ensuring the tidiness and cleanliness of patient bed areas and associated equipment.
- Stripping, cleaning and making beds/couches/trolleys, after patients discharge.
- Dealing with the disposal of soiled linen and refuse as per hospital policy.
- Following hospital policies with regard to the control of infection.
- Monitoring and checking all ward equipment and ensuring that the appropriate requisition for any repairs [to Estates Office] are completed, and that the team leader is informed.
- Providing for the health, safety and wellbeing of the patient/client during escort duties; such as transferring from one area to another; or when undertaking a messenger service to other parts of the Trust.
- Assisting the rehabilitation of patients, utilising physical and psychological stimulus and appropriate resources.
Assist in maintaining the high standards of the department by :
- Contributing towards individual and team objectives.
- Carrying out other duties required by the Unit Manager commensurate with the grade.
Job description
Job responsibilities
As an important member of the team, the post holder will provide support to nursing, midwifery and medical staff in the direct provision of patient care.
To provide a range of healthcare and non-nursing duties, ensuring an efficient and effective service to the ward/department at all times.
To enable patients/clients to maintain their personal hygiene and appearance by :
- Assisting patients with bathing, dressing, oral hygiene, bed making etc.
- Enabling/facilitating patients to meet their own hygiene needs.
Contribute to the movement and comfort of patients/clients by :
- Encouraging and assisting patients/clients in mobilisation.
- Assisting with the movement of patients, for which instruction has been given, taking into consideration patient comfort and safety.
- Using equipment, for which instruction has been given, to mobilise/move patients.
- Assisting patients/clients to achieve physical comfort.
- Recognising the risks to patients/clients who are not able to change their own position.
- Identifying and reporting possible problems and changes in a patients/clients condition.
Enable patients/clients to eat and drink by :
- Assisting in menu selection, liaising with trained staff regarding special diets and being sensitive to cultural requirements.
- Helping patients who require assistance to eat and drink.
- Serving patients meals and beverages, removing all dirty utensils from patient areas.
Contribute to the management of patient/client continence by :
- Encouraging clients/patients to maintain continence.
- Supporting clients/patients in the management of continence.
- Emptying catheter and stoma bags as directed.
Receive, transmit, store and receive information relating to the delivery of a care service by :
- Keeping the team leader informed of all changes in a patient's condition.
- Ensuring that all relevant paperwork is ready prior to patient discharge.
- Utilising the EPIC system as appropriate.
- Answering the department telephone and record/deliver messages accurately.
- Providing clerical support where required.
Ensure that ward stores/stock supply is maintained by :
- Assisting with the ordering of supplies and recording the receipt of stock.
- Monitoring the efficient storage of supplies and the maintenance of appropriate stock levels.
Contribute to the health, safety and security of patients and their environment by :
- Ensuring the tidiness and cleanliness of patient bed areas and associated equipment.
- Stripping, cleaning and making beds/couches/trolleys, after patients discharge.
- Dealing with the disposal of soiled linen and refuse as per hospital policy.
- Following hospital policies with regard to the control of infection.
- Monitoring and checking all ward equipment and ensuring that the appropriate requisition for any repairs [to Estates Office] are completed, and that the team leader is informed.
- Providing for the health, safety and wellbeing of the patient/client during escort duties; such as transferring from one area to another; or when undertaking a messenger service to other parts of the Trust.
- Assisting the rehabilitation of patients, utilising physical and psychological stimulus and appropriate resources.
Assist in maintaining the high standards of the department by :
- Contributing towards individual and team objectives.
- Carrying out other duties required by the Unit Manager commensurate with the grade.
Person Specification
Qualifications
Essential
- Maths and English to GCSE Grade 4/C or above or equivalent
Experience
Essential
- Previous experience of dealing with general public
Desirable
- Previous experience in a healthcare setting
- Previous experience on a hospital ward
Person Specification
Qualifications
Essential
- Maths and English to GCSE Grade 4/C or above or equivalent
Experience
Essential
- Previous experience of dealing with general public
Desirable
- Previous experience in a healthcare setting
- Previous experience on a hospital ward
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
