Job summary
We are delighted to invite applications for two Medical Recruitment Coordinators for our small but dynamic team. Our head office is based at Greenwood offices but we are required to provide cover at Wexham and Frimley Park Hospitals.
The Medical Recruitment team enables an effective end-to-end recruitment service. The team establishes resourcing requirements, implements social media/digital marketing methods, and provides specialist recruitment advice to managers.
The Medical Workforce team consists of the sub teams; Medical Recruitment and Medical Employment Services and provides transactional, administrative and advisory support throughout the employee life-cycle. The Lead roles are the first point of contact for any general HR issues or enquiries, along with onboarding of Doctors and Consultants. The post holder will provide first and second-line specialist advice and administration across a range of activities.
Main duties of the job
To provide a high quality, central administrative service to the Medical Recruitment team, ensuring that the team operates in an efficient and effective manner. To be part of the second-line team for escalated enquiries, managing the recruitment process.
To adopt the highest standards of customer care in the provision of Medical Recruitment services to the general public, staff and managers. To deal with escalated enquiries, dealing with or escalating to specialist teams as necessary.
To undertake a variety of TRAC administrative and support processes, accurately maintaining all associated systems and records.
About us
Frimley Health NHS Foundation Trust provides NHS hospital servicesforaround 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our threecore values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other,Committed to Excellence,WorkingTogether and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnelworkingalongside the hospital's NHS staff providing care to patients in all specialties.
Job description
Job responsibilities
To be responsible for delivering a highly effective recruitment service by onboarding accurately and in a timely manner.
To manage the recruitment and selection process: advertising vacancies, responding to applicant queries, arranging and undertaking interviews and updating candidates.
To manage the offer process for successful candidates, ensuring they receive the necessary paperwork and that pre-employment checks are completed as required in accordance with Trust procedures, following up as required to ensure the recruitment process is carried out as expediently as possible and within the required timescales.
To ensure all workers are employed in accordance with appropriate Trust policies, NHS Employment Check Standards and current legislation.
To highlight any issues regarding individuals pre-employment checks and ensure they are appropriately managed.
To facilitate and participate in recruitment events (i.e. open days / assessment centres) as required, including evenings / weekends.
To maintain up-to-date knowledge of employment legislation, Trust policies and strategic developments within the Trust and nationally.
To use a number of HR systems on a regular basis, including the Electronic Staff Record (ESR), TRAC recruitment system and NHS Jobs.
To input new starters, staff changes and leavers into ESR, ensuring high quality and timely processing at all times, in line with department procedures and deadlines.
To make accurate and effective use of computerised office systems to create and revise documents, recording all customer interactions and producing routine reports.
To undertake a variety of administrative and support processes and project work, developing and maintaining written procedures and standards within the team.
To advise managers on operational issues and those relating to terms and conditions of employment, seeking guidance from senior colleagues as necessary.
To be a Registration Authority (RA) Agent for the Trust, supporting smartcard issue and management, including printing cards, PIN unlocking and certificate renewals.
To undertake data input, photocopying, filing and typing duties as directed.
To be responsible for maintaining accurate, timely and legible records and files.
To be responsible for the use of physical equipment and to report any defects in equipment as appropriate.
To identify and suggest improvements to new and existing HR Services policies, procedures and systems. The support the implementation of any process changes.
To provide cross-cover across all areas of HR Operational Services as required (i.e. during periods of absence) and ensure up-to-date awareness of processes and procedures to maintain ability to cover those functions.
To provide ad-hoc support to HR related projects as required, including projects to increase and develop the use of ESR, and to improve current HR processes.
This job description is an indication of the type and range of tasks that are expected of the post holder, and other duties may be required, in line with the role and the banding. It will be reviewed and amended from time to time in consultation with the post holder to take account of changing organisational need.
Job description
Job responsibilities
To be responsible for delivering a highly effective recruitment service by onboarding accurately and in a timely manner.
To manage the recruitment and selection process: advertising vacancies, responding to applicant queries, arranging and undertaking interviews and updating candidates.
To manage the offer process for successful candidates, ensuring they receive the necessary paperwork and that pre-employment checks are completed as required in accordance with Trust procedures, following up as required to ensure the recruitment process is carried out as expediently as possible and within the required timescales.
To ensure all workers are employed in accordance with appropriate Trust policies, NHS Employment Check Standards and current legislation.
To highlight any issues regarding individuals pre-employment checks and ensure they are appropriately managed.
To facilitate and participate in recruitment events (i.e. open days / assessment centres) as required, including evenings / weekends.
To maintain up-to-date knowledge of employment legislation, Trust policies and strategic developments within the Trust and nationally.
To use a number of HR systems on a regular basis, including the Electronic Staff Record (ESR), TRAC recruitment system and NHS Jobs.
To input new starters, staff changes and leavers into ESR, ensuring high quality and timely processing at all times, in line with department procedures and deadlines.
To make accurate and effective use of computerised office systems to create and revise documents, recording all customer interactions and producing routine reports.
To undertake a variety of administrative and support processes and project work, developing and maintaining written procedures and standards within the team.
To advise managers on operational issues and those relating to terms and conditions of employment, seeking guidance from senior colleagues as necessary.
To be a Registration Authority (RA) Agent for the Trust, supporting smartcard issue and management, including printing cards, PIN unlocking and certificate renewals.
To undertake data input, photocopying, filing and typing duties as directed.
To be responsible for maintaining accurate, timely and legible records and files.
To be responsible for the use of physical equipment and to report any defects in equipment as appropriate.
To identify and suggest improvements to new and existing HR Services policies, procedures and systems. The support the implementation of any process changes.
To provide cross-cover across all areas of HR Operational Services as required (i.e. during periods of absence) and ensure up-to-date awareness of processes and procedures to maintain ability to cover those functions.
To provide ad-hoc support to HR related projects as required, including projects to increase and develop the use of ESR, and to improve current HR processes.
This job description is an indication of the type and range of tasks that are expected of the post holder, and other duties may be required, in line with the role and the banding. It will be reviewed and amended from time to time in consultation with the post holder to take account of changing organisational need.
Person Specification
Qualifications
Essential
- A-levels or equivalent academic standard, or equivalent experience
- Certificate in HR Practice (CHRP / CPP) or equivalent level of experience
- ECDL or Microsoft Office Specialist qualification, or equivalent experience
Desirable
- Evidence of continuing professional development
Experiance
Essential
- Experience of HR and/or recruitment processes and procedures
- Experience of working as part of a team
- Experience of working in a customer service environment
- Experience of dealing with large volumes of work with a degree of interruption
Desirable
- Experience of working in a temporary staffing function
- Experience of using the Electronic Staff Record (ESR) system
- Experience of using the NHS Jobs/TRAC systems
Skills & Knowledge
Essential
- Excellent organisational and planning skills
- Excellent customer service, communication and interpersonal skills
- Ability to manage conflicting priorities and work to tight deadlines and targets
- Ability to coordinate recruitment events and campaigns
- Ability to manage a varied, unpredictable and demanding workload
- Ability to work under own initiative
- Ability to work to a high level of accuracy and attention to detail
- Knowledge of records management, information governance and data protection
- Experience of using Microsoft Office applications (i.e. Word, Excel, Outlook)
Desirable
- Understanding of UK immigration law and work permit regulations
- Knowledge of NHS Employment Check Standards
- Knowledge of NHS terminology / procedures
Person Specification
Qualifications
Essential
- A-levels or equivalent academic standard, or equivalent experience
- Certificate in HR Practice (CHRP / CPP) or equivalent level of experience
- ECDL or Microsoft Office Specialist qualification, or equivalent experience
Desirable
- Evidence of continuing professional development
Experiance
Essential
- Experience of HR and/or recruitment processes and procedures
- Experience of working as part of a team
- Experience of working in a customer service environment
- Experience of dealing with large volumes of work with a degree of interruption
Desirable
- Experience of working in a temporary staffing function
- Experience of using the Electronic Staff Record (ESR) system
- Experience of using the NHS Jobs/TRAC systems
Skills & Knowledge
Essential
- Excellent organisational and planning skills
- Excellent customer service, communication and interpersonal skills
- Ability to manage conflicting priorities and work to tight deadlines and targets
- Ability to coordinate recruitment events and campaigns
- Ability to manage a varied, unpredictable and demanding workload
- Ability to work under own initiative
- Ability to work to a high level of accuracy and attention to detail
- Knowledge of records management, information governance and data protection
- Experience of using Microsoft Office applications (i.e. Word, Excel, Outlook)
Desirable
- Understanding of UK immigration law and work permit regulations
- Knowledge of NHS Employment Check Standards
- Knowledge of NHS terminology / procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
