Job summary
We are looking for a driven and enthusiastic Head of Digital Programmes to join our senior Digital team at FHFT. Reporting to the CIO, the role will manage a team of project managers responsible for driving the digital transformation of the Trust.
It is an exciting time to join us at Frimley, having gone live with our Epic EPR in 2022, and now delivering a substantial programme of optimisation to get the best from this investment.
This role will be responsible for driving the delivery of a wide range of projects across Digital Services, including infrastructure, EPR and telecoms. With a team of 9 permanent project managers, the role will drive a wide range of projects in support of our Digital Strategy, and wider transformation of the way we deliver services at FHFT.
Main duties of the job
To provide leadership to our team of project managers, and be a key member of our senior digital leadership team.
The role is critical to enabling FHFT's vision of being one of the most digitally advanced Trusts in the NHS. We have a wide range of challenging digital projects both underway, and set out in our Digital Strategy, which this role will be key to delivering.
As a key member of the Trust's senior Digital Team, the postholder will oversee a broad portfolio of digital programmes with a real impact on FHFT's delivery of clinical care.
The role will also engage with a wide range of stakeholders across the Trust, and in the wider health economy, to understand requirements and deliver agreed programmes of digital transformation
About us
There's never been a more exciting time to build your career at Frimley Health, one of the country's largest and most respected trusts
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR - Epic - went live in June and we are already beginning to reap the benefits of this ambitious investment.
Our threecore values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other.
If you have a passion for clinical excellence, patient care and your own career development, you'll feel at home at Frimley Health.
Job description
Job responsibilities
DIMENSIONS OF JOB:
The post-holder will be responsible for:
- Overall responsibility for full definition and delivery of all digital projects and programmes making up a delivery portfolio in line with robust baselines of cost, time and quality.
- Ensuring satisfaction across all internal and external stakeholders related to digital project delivery improving the delivery reputation of the digital IT team.
- Leading the portfolio of digital project and programme delivery across all sites and the management of the central Programme Office.
- Continued improvement of the consistent PMO approach that is adopted across all Trust sites for digital projects which includes standard project management techniques including documentation, metrics and implementation, resulting in a FHFT style of digital project management that is easily replicable and achieves project outcomes (i.e. projects delivered on time and to budget).
- Responsible for managing and tracking the overall Digital capital development programme.
- Take the lead for ensuring that all new digital proposals are developed through robust business cases and approved through digital services governance processes including sign off at DSOG and COSG where required, in collaboration with the Enterprise Architect and Technical Design team.
- Identification, delivery and tracking of the agreed business case benefits from digital investment, including cash and non-cash releasing benefits. The post holder is expected to undertake detailed work to quantify the savings and also to identify further savings and opportunities for efficiencies within the digital programme.
- Rigorous inspection of all digital business cases to ensure that costs and savings are appropriate, identified and deliverable. Review of business cases for major Trust capital building schemes to ensure that digital requirements are identified, and resources are included.
- Work with CIO to recruit senior trust management and clinical staff to the Senior Responsible Owner role for each project. Support SROs on a daily basis to ensure they are focused on benefits and outcomes.
Manage the project manager(s) working on all projects, and over time develop an approach whereby site-based project management is well integrated with Trust wide project management for digital projects.
- Be the key lead for procurements in terms of organising the contract and procurement teams. Use expertise from the Trusts senior digital team to develop robust contract negotiation teams. The Trust must always have multiple senior digital leads involved in these contracts and procurement to reduce the risk of reliance on a single person for significant capital expenditure.
- Work closely with the senior digital team on the options appraisals for selecting preferred applications where we are seeking to standardise as far as is possible on the Trusts EPR.
- Work closely with the Chief Information Officer to deliver the implementation of the digital strategy and supporting programmes
PURPOSE OF JOB:
The post holder is responsible for the overall management of the Digital Programmes outlined in the digital strategy, and raised via requests from clinical and operational teams. They are responsible for ensuring the Trust has very detailed and comprehensive plans to support the implementation of the digital strategy. They will track the delivery of the plans and monitor the achievement of the benefits.
This purpose of the role will include:
- Undertake strategic planning for the digital strategy. Management of the digital cost benefit model which documents anticipated expenditure and saving to be made. Ensure agreed programmes of work are monitored, reported on, escalated where appropriate and delivered according to agreed timelines and budgets
- Provide leadership and management for the Programme Management team, ensuring a high level of project management expertise in line with standards devised and implemented. Provide and implement sound approaches for best practice in terms of implementation of digital systems into the acute clinical environment. Develop and maintain project management standards and procedures. All activities will be conducted within the context of professional standards, including, but not limited to, PRINCE II and MSP appropriately adopted for use in the Trust.
- Development and maintain a strong and effective core programme team that will be supplemented with staff on fixed term contracts and contractors where appropriate. Work closely with the Programme Managers to develop a co-ordinated and structured resourcing plan for the management of all projects which balances skills and strengths with priorities.
- Develop and implement a comprehensive project training plan for the implementation of the digital strategy and associated projects, and ensure that all Trust staff are appropriately trained. Ensure that project training resources located in the central PMO are well used across all sites.
- Manage the project management delivery team of project managers and a PMO analyst resources and ensure they are appropriately shared and deployed across all the sites.
- Develop a high profile in the Trust as the known Digital Programme lead. Effectively deliver communications on the programmes to a non-technical audience clearly articulating timescales, service impacts and benefits.
- Undertake lead role for any Digital procurements in terms of organising the contracts and procurement teams. Oversee the work of all procurement evaluations to ensure that they are well run and meeting the procurement objectives. Utilise the expertise of the senior digital team to support robust contract negotiation teams. Develop and maintain standards for contracts and procurement of digital systems in partnership with Trust procurement leads.
- Develop professional and robust links with suppliers during the procurement process, ensuring compliance to contractual delivery requirements.
- Manage the governance process for new digital developments including the business case model and the approval process for all new investments. Approve all business cases before they go to DSOG and COSG.
- As an active member of the senior management team, lead on various aspects identified by the CIO.
- To undertake continual upgrading of skills to reflect rapid changes in technology, the Trusts environment and the needs of the Trust.
- Represent and deputise for the CIO as required.
The post holder will work closely with the CIO, and with clinicians and managers to ensure that the digital strategy programme that is developed underpins the Trusts Clinical Strategy, and leads to change that delivers quantifiable benefits for staff and patients. The postholder will ensure the programmes of work underpinning the strategy deliver on time and to budget, and with the benefits outlined in the respective business cases.
The post holder will improve the operational performance of the Programme team by building and developing a culture of performance improvement across the department which includes lessons learned exercises.
The post holder will ensure the service has the appropriately skilled staffing levels in place to deliver the above.
Job description
Job responsibilities
DIMENSIONS OF JOB:
The post-holder will be responsible for:
- Overall responsibility for full definition and delivery of all digital projects and programmes making up a delivery portfolio in line with robust baselines of cost, time and quality.
- Ensuring satisfaction across all internal and external stakeholders related to digital project delivery improving the delivery reputation of the digital IT team.
- Leading the portfolio of digital project and programme delivery across all sites and the management of the central Programme Office.
- Continued improvement of the consistent PMO approach that is adopted across all Trust sites for digital projects which includes standard project management techniques including documentation, metrics and implementation, resulting in a FHFT style of digital project management that is easily replicable and achieves project outcomes (i.e. projects delivered on time and to budget).
- Responsible for managing and tracking the overall Digital capital development programme.
- Take the lead for ensuring that all new digital proposals are developed through robust business cases and approved through digital services governance processes including sign off at DSOG and COSG where required, in collaboration with the Enterprise Architect and Technical Design team.
- Identification, delivery and tracking of the agreed business case benefits from digital investment, including cash and non-cash releasing benefits. The post holder is expected to undertake detailed work to quantify the savings and also to identify further savings and opportunities for efficiencies within the digital programme.
- Rigorous inspection of all digital business cases to ensure that costs and savings are appropriate, identified and deliverable. Review of business cases for major Trust capital building schemes to ensure that digital requirements are identified, and resources are included.
- Work with CIO to recruit senior trust management and clinical staff to the Senior Responsible Owner role for each project. Support SROs on a daily basis to ensure they are focused on benefits and outcomes.
Manage the project manager(s) working on all projects, and over time develop an approach whereby site-based project management is well integrated with Trust wide project management for digital projects.
- Be the key lead for procurements in terms of organising the contract and procurement teams. Use expertise from the Trusts senior digital team to develop robust contract negotiation teams. The Trust must always have multiple senior digital leads involved in these contracts and procurement to reduce the risk of reliance on a single person for significant capital expenditure.
- Work closely with the senior digital team on the options appraisals for selecting preferred applications where we are seeking to standardise as far as is possible on the Trusts EPR.
- Work closely with the Chief Information Officer to deliver the implementation of the digital strategy and supporting programmes
PURPOSE OF JOB:
The post holder is responsible for the overall management of the Digital Programmes outlined in the digital strategy, and raised via requests from clinical and operational teams. They are responsible for ensuring the Trust has very detailed and comprehensive plans to support the implementation of the digital strategy. They will track the delivery of the plans and monitor the achievement of the benefits.
This purpose of the role will include:
- Undertake strategic planning for the digital strategy. Management of the digital cost benefit model which documents anticipated expenditure and saving to be made. Ensure agreed programmes of work are monitored, reported on, escalated where appropriate and delivered according to agreed timelines and budgets
- Provide leadership and management for the Programme Management team, ensuring a high level of project management expertise in line with standards devised and implemented. Provide and implement sound approaches for best practice in terms of implementation of digital systems into the acute clinical environment. Develop and maintain project management standards and procedures. All activities will be conducted within the context of professional standards, including, but not limited to, PRINCE II and MSP appropriately adopted for use in the Trust.
- Development and maintain a strong and effective core programme team that will be supplemented with staff on fixed term contracts and contractors where appropriate. Work closely with the Programme Managers to develop a co-ordinated and structured resourcing plan for the management of all projects which balances skills and strengths with priorities.
- Develop and implement a comprehensive project training plan for the implementation of the digital strategy and associated projects, and ensure that all Trust staff are appropriately trained. Ensure that project training resources located in the central PMO are well used across all sites.
- Manage the project management delivery team of project managers and a PMO analyst resources and ensure they are appropriately shared and deployed across all the sites.
- Develop a high profile in the Trust as the known Digital Programme lead. Effectively deliver communications on the programmes to a non-technical audience clearly articulating timescales, service impacts and benefits.
- Undertake lead role for any Digital procurements in terms of organising the contracts and procurement teams. Oversee the work of all procurement evaluations to ensure that they are well run and meeting the procurement objectives. Utilise the expertise of the senior digital team to support robust contract negotiation teams. Develop and maintain standards for contracts and procurement of digital systems in partnership with Trust procurement leads.
- Develop professional and robust links with suppliers during the procurement process, ensuring compliance to contractual delivery requirements.
- Manage the governance process for new digital developments including the business case model and the approval process for all new investments. Approve all business cases before they go to DSOG and COSG.
- As an active member of the senior management team, lead on various aspects identified by the CIO.
- To undertake continual upgrading of skills to reflect rapid changes in technology, the Trusts environment and the needs of the Trust.
- Represent and deputise for the CIO as required.
The post holder will work closely with the CIO, and with clinicians and managers to ensure that the digital strategy programme that is developed underpins the Trusts Clinical Strategy, and leads to change that delivers quantifiable benefits for staff and patients. The postholder will ensure the programmes of work underpinning the strategy deliver on time and to budget, and with the benefits outlined in the respective business cases.
The post holder will improve the operational performance of the Programme team by building and developing a culture of performance improvement across the department which includes lessons learned exercises.
The post holder will ensure the service has the appropriately skilled staffing levels in place to deliver the above.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience
- Professional qualification/ MBA
- Professional qualification in Digital or equivalent to demonstrate subject matter expertise.
- Project management qualification such as PRINCE
- Programme management qualification such as MSP
Specific Competencies
Essential
- Highly effective communication skills
- Excellent presentation skills
- Strong interpersonal and negotiating skills
- Excellent organisational and time management skills
- Able to make 'tough' decisions and calculated risks
- Leadership skills within the context of project management
- Excellent analytical and numerical skills
- Drive, energy and enthusiasm and resilience to deliver end results and improvements
- Demonstrable ability in developing teams and individuals
Professional & Specialist Functional Experience
Essential
- Experience of the delivery of a complex digital Programmes and Projects in a medium/large organisation
- To have an in-depth understanding of project management/projects and be aware of their highly complex interrelationships and interdependencies
- Outstanding record of delivery in a complex, customer centred environment within digital
- Demonstrable experience of Programme Management experience
- A track record of managing significant capital budgets (over £30 million) and the associated revenue programmes. Good financial management skills and commercial acumen.
- Experience in complex digital procurements exceeding £1 million and contract management of contracts worth over £500k per annum.
- Exceptional leadership and communication skills with experience of dealing directly with a wide range of internal and external stakeholders
- Track record of contributing collaboratively as part of a high performing team.
- Track record of effective partnership working across complex networks, delivering through influence and negotiation.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience
- Professional qualification/ MBA
- Professional qualification in Digital or equivalent to demonstrate subject matter expertise.
- Project management qualification such as PRINCE
- Programme management qualification such as MSP
Specific Competencies
Essential
- Highly effective communication skills
- Excellent presentation skills
- Strong interpersonal and negotiating skills
- Excellent organisational and time management skills
- Able to make 'tough' decisions and calculated risks
- Leadership skills within the context of project management
- Excellent analytical and numerical skills
- Drive, energy and enthusiasm and resilience to deliver end results and improvements
- Demonstrable ability in developing teams and individuals
Professional & Specialist Functional Experience
Essential
- Experience of the delivery of a complex digital Programmes and Projects in a medium/large organisation
- To have an in-depth understanding of project management/projects and be aware of their highly complex interrelationships and interdependencies
- Outstanding record of delivery in a complex, customer centred environment within digital
- Demonstrable experience of Programme Management experience
- A track record of managing significant capital budgets (over £30 million) and the associated revenue programmes. Good financial management skills and commercial acumen.
- Experience in complex digital procurements exceeding £1 million and contract management of contracts worth over £500k per annum.
- Exceptional leadership and communication skills with experience of dealing directly with a wide range of internal and external stakeholders
- Track record of contributing collaboratively as part of a high performing team.
- Track record of effective partnership working across complex networks, delivering through influence and negotiation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
