Job summary
The Child Development Service team in Worthing are looking for a forward thinking, motivated team coordinator to support the Deputy Operational Head of Service and the Clinical Team Leads to assure the quality and performance remains high in our Occupational Therapy, Physiotherapy and Specialist Nursing teams.
To do this we need someone who can look at performance data, collate the data in a required format, and propose ways to improve our service. Then support the team with any training and development to make the changes work.
The teams here are passionate about providing the best possible care to the children, young people and families that we support. We are looking for someone who can help the team focus on their clinical work whilst this role delivers on the supporting structures and processes in collaboration with other teams, both internal and external.
We need someone who can get on with people, build networks and have the resilience and passion to drive forward initiatives that enhance our service.
Main duties of the job
- Admin support to Deputy Operation Head Of Service and Clinical Leads
- Data collection and presentation - using various data sets to consider waiting lists, clinician activity , sickness rates, training compliance data, etc.
- Supervision of existing band 3 admin staff
- Support clinical and admin staff with digital developments/initiatives
- Yearly clinic room planning
- Audits
- Networking and liaison with other teams
- Coordination of team meetings, event and initiatives
Please see full job description for further details
About us
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Accredited Living Wage Employer, we ensure fair pay for all our staffo Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trust
Job description
Job responsibilities
Our valuesCompassionate Care, Working Together, Achieving Ambitions, Delivering Excellenceguide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Job description
Job responsibilities
Our valuesCompassionate Care, Working Together, Achieving Ambitions, Delivering Excellenceguide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent qualification in business administration. Or equivalent experience
- School leaving qualification (GCSE or equivalent at Level 4 or above)) in Maths and English language or able to demonstrate equivalent competence.
- Significant experience with a range of computer software packages such as Excel, Powerpoint, word, MS teams etc
- Knowledge of data analysis
Knowledge and Skills
Essential
- Experience of arranging meetings and events, including co-ordinating diaries, booking venues, papers and directions.
- Experience of handling personally or commercially sensitive information
- Well-developed communication skills, including an ability to discuss sensitive issues with tact and discretion and explain administrative procedures in a clear, concise way
- Evidence of development of leadership and coaching skills
- A good understanding of customer care and able to demonstrate how to put this into practice in everyday situations
- Specialised knowledge of dealing with non-routine tasks and issues, or organisational policies and procedures
Desirable
- Experience of stock control and ordering supplies
- Experience of developing or contributing to the development of administrative or office procedures
- Able to organise complex events, ensuring a range of elements and people are brought together at the same time and on budget.
- Able to work as part of a team and ensure that senior managers or clinical leaders are well-supported and not required to frequently get involved in administrative matters.
- Able to write clear, concise procedures, guidance notes and meeting minutes or notes.
IT Experience
Essential
- Advanced skills in using Microsoft Office software to create attractive and well laid-out documents and presentations.
- Able to use Microsoft Outlook for diary, workload and email management.
- Fast, accurate keyboard skills.
- Able to carry out basic calculations using Microsoft Excel.
Other
Essential
- Able to travel to other locations
- An understanding of the principles of equal opportunities in relation to staff and patients
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent qualification in business administration. Or equivalent experience
- School leaving qualification (GCSE or equivalent at Level 4 or above)) in Maths and English language or able to demonstrate equivalent competence.
- Significant experience with a range of computer software packages such as Excel, Powerpoint, word, MS teams etc
- Knowledge of data analysis
Knowledge and Skills
Essential
- Experience of arranging meetings and events, including co-ordinating diaries, booking venues, papers and directions.
- Experience of handling personally or commercially sensitive information
- Well-developed communication skills, including an ability to discuss sensitive issues with tact and discretion and explain administrative procedures in a clear, concise way
- Evidence of development of leadership and coaching skills
- A good understanding of customer care and able to demonstrate how to put this into practice in everyday situations
- Specialised knowledge of dealing with non-routine tasks and issues, or organisational policies and procedures
Desirable
- Experience of stock control and ordering supplies
- Experience of developing or contributing to the development of administrative or office procedures
- Able to organise complex events, ensuring a range of elements and people are brought together at the same time and on budget.
- Able to work as part of a team and ensure that senior managers or clinical leaders are well-supported and not required to frequently get involved in administrative matters.
- Able to write clear, concise procedures, guidance notes and meeting minutes or notes.
IT Experience
Essential
- Advanced skills in using Microsoft Office software to create attractive and well laid-out documents and presentations.
- Able to use Microsoft Outlook for diary, workload and email management.
- Fast, accurate keyboard skills.
- Able to carry out basic calculations using Microsoft Excel.
Other
Essential
- Able to travel to other locations
- An understanding of the principles of equal opportunities in relation to staff and patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
