Job summary
Are you looking for a challenge and development in your career? We are looking for an operational team lead to support the delivery of Sussex Rehabilitation Services comprising of Sussex Wheelchair Services, Neurorehabilitation outpatient and Prosthetic and Orthotics Services.
You will have the passion and drive to support your teams to deliver the highest levels of patient care and clinical safety. You will be responsible for the operational management and be accountable for the direct delivery of the services within Sussex Rehabilitation Services.
If you are interested, we would love to hear from you. Please contact Naomi Drew, Deputy Operational Head of Service, Chailey and Sussex Rehabilitation Services naomi.drew@nhs.net
Main duties of the job
Provide operational management and leadership to ensure the delivery of safe, high quality and effective service.
Manage the defined area seeking support and guidance from the Deputy Operational Head of Service and/or Operational Head of Service as required.
Develop a coordinated professional clinical team ensuring that communication and engagement are key to the development of the service.
Cultivate supportive and productive relationships with General Practice, secondary care, and local authority colleagues.
Work towards proactive excellence rather than reactive management in care: identifying gaps within the service and reducing locality health inequalities.
Use excellent communication skills to enable facilitation and or negotiation of complex and sensitive information.
In conjunction with the Deputy Operational Head of Service and/or Operational Head of Service translate and take account of the impact of local national and other external policies and guidance for the defined area and implement these into practice and service delivery.
About us
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
- Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Research opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Job description
Job responsibilities
Why work for us?
- Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Research opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Job description
Job responsibilities
Why work for us?
- Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Research opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Person Specification
Qualifications
Essential
- Degree level qualification +/or management experience
- Evidence of CPD
- Evidence of leadership education/development or willingness to undertake
Desirable
- Management qualification or willingness to undertake
Experience
Essential
- Experience of managing a team or other relevant management experience
- Knowledge and experience in using various IT systems
Desirable
- Experience of managing a multi-professional team/collaborative working
- Demonstrable success in delivering change and performance with and through your teams, by engaging them in development & delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback.
Skills and Knowledge
Essential
- Good numeracy and literacy skills and IT literate with the ability to use all Microsoft office applications
- Demonstrates excellence in communication skills with an ability to negotiate and manage conflict
- Current knowledge of local and national policies informing health and social care
- Knowledge of Clinical governance, clinical audit and clinical supervision
- Well developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust's and your performance expectations.
- A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority.
- Ability to manage and deliver to deadlines and within resources.
- Ability to think and plan tactically and creatively, and to prioritise work programs in the face of competing demands
- Ability to analyse complex problems and to develop practical and workable solutions to address them.
Desirable
- Knowledge of local and national policies relevant to clinical area.
Person Specification
Qualifications
Essential
- Degree level qualification +/or management experience
- Evidence of CPD
- Evidence of leadership education/development or willingness to undertake
Desirable
- Management qualification or willingness to undertake
Experience
Essential
- Experience of managing a team or other relevant management experience
- Knowledge and experience in using various IT systems
Desirable
- Experience of managing a multi-professional team/collaborative working
- Demonstrable success in delivering change and performance with and through your teams, by engaging them in development & delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback.
Skills and Knowledge
Essential
- Good numeracy and literacy skills and IT literate with the ability to use all Microsoft office applications
- Demonstrates excellence in communication skills with an ability to negotiate and manage conflict
- Current knowledge of local and national policies informing health and social care
- Knowledge of Clinical governance, clinical audit and clinical supervision
- Well developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust's and your performance expectations.
- A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority.
- Ability to manage and deliver to deadlines and within resources.
- Ability to think and plan tactically and creatively, and to prioritise work programs in the face of competing demands
- Ability to analyse complex problems and to develop practical and workable solutions to address them.
Desirable
- Knowledge of local and national policies relevant to clinical area.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
