Job summary
An exciting opportunity has arisen to work within the Facilities Team.
We are looking for a Full time Supervisor who enjoys working as part of a team, and is willing to support the The Kleinwort Site and Health Centres within Mid Sussex and Surrounding areas.
You will be covering 5 days per week, with 2 weekend days per month. There will be variable shift 07:00-15:00 and 10:00-18:00
Main duties of the job
Facilities Supervisor - 37.5 hours per week
We currently have a vacancy for a highly motivated individual within our Facilities Team, which covers the housekeeping and catering at The Kleinwort Site and Health Centres around Mid Sussex and surrounding areas.
You must be able to work on your own initiative and have excellent communication skills. You will ensure the high departmental standards are maintained and regularly audited and be able to assess work loads and prioritise effectively .You will have ideally come from a facilities background, or have experience of supervising staff.
You will need to lead and motivate your team ensuring a high quality, professional service is delivered to patients and staff at all times.
Driving license is essential
About us
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
- Positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Research opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Job description
Job responsibilities
- Supervise and assist Facilities staff in carrying out their duties.
- Providing cover for Facilities staff where required. This may include working at other SCFT sites.
- Ensure staff are aware of the duties and standards required and maintain them. Ensure all routine and ad hoc work is carried out correctly and appropriately.
- Lead and motivate staff ensuring performance of staff is monitored and reviewed using Trust Supervision/Appraisal process.
- Assist in the recruitment, induction, development and training of staff.
- Where necessary, manage duty rosters for staff and arrange adequate cover throughout the shifts within agreed rotas in conjunction with the Facilities Team Leader/Manager.
- Ensure that patients, staff and visitors are courteously assisted and directed in a pleasant manner.
- Report complaints and compliments promptly to Line Manager.
- Provide regular reports such as audit scores, safeguarding, staff issues, training etc. to Line Manager on aspects of the services as agreed.
- Carry out regular audits in line with the National Standards of Cleanliness as requested by the Line Manager.
- Assist in maintaining levels of staff discipline and timekeeping. Report any concerns to the relevant Facilities Management.
- Monitor the collection and transportation of waste in accordance with the requirements of the Trusts Policies and Procedures.
- Ensure that all relevant Trust policies and procedures are adhered to.
- Monitor a Planned Preventative Maintenance programme for all equipment.
- Report any defects to equipment or maintenance issues following departmental procedures.
- Day to day monitoring of contracted services.
- Be proficient in the use of Word Processing packages, Word, Excel, Power Point, the Trusts Intranet and E-mail, and be able to learn job specific applications.
- Ensure that the Facilities first aid box is adequately stocked.
- Ensure all staff have the correct uniform whilst on duty and comply with the Trust Uniform Policy.
- Raise, process & receipt all purchase orders for the Department as requested, maintaining adequate stock levels.
- Ensure you and your staff attend training courses as directed.
- Undertake departmental risk assessments and instruct and train staff on safe use of work equipment and monitor progress.
- Responsible for the dispatch, receipt & distribution of all post & deliveries both internal and external.
- Be aware of & comply with the Departmental & Trusts Emergency Procedures.
- Carry out such other duties as may be required to ensure the smooth and efficient provision of the Facilities Department.
- Adopt a flexible approach, you may be required to work in any unit within the Trust.
- Attend Departmental meetings as appropriate.
- To participate in the Trusts appraisal system, review and personal development process on an annual basis.
- Undertake training as necessary in line with the development planning process.
- To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
- To contribute positively to the effectiveness and efficiency of the team in which he/she works.
- Be able to undertake catering duties to support team when needed.
- To travel to other sites within the umbrella to support staff, undertake audits or any tasks requested by the Team Leader/Manager.
Job description
Job responsibilities
- Supervise and assist Facilities staff in carrying out their duties.
- Providing cover for Facilities staff where required. This may include working at other SCFT sites.
- Ensure staff are aware of the duties and standards required and maintain them. Ensure all routine and ad hoc work is carried out correctly and appropriately.
- Lead and motivate staff ensuring performance of staff is monitored and reviewed using Trust Supervision/Appraisal process.
- Assist in the recruitment, induction, development and training of staff.
- Where necessary, manage duty rosters for staff and arrange adequate cover throughout the shifts within agreed rotas in conjunction with the Facilities Team Leader/Manager.
- Ensure that patients, staff and visitors are courteously assisted and directed in a pleasant manner.
- Report complaints and compliments promptly to Line Manager.
- Provide regular reports such as audit scores, safeguarding, staff issues, training etc. to Line Manager on aspects of the services as agreed.
- Carry out regular audits in line with the National Standards of Cleanliness as requested by the Line Manager.
- Assist in maintaining levels of staff discipline and timekeeping. Report any concerns to the relevant Facilities Management.
- Monitor the collection and transportation of waste in accordance with the requirements of the Trusts Policies and Procedures.
- Ensure that all relevant Trust policies and procedures are adhered to.
- Monitor a Planned Preventative Maintenance programme for all equipment.
- Report any defects to equipment or maintenance issues following departmental procedures.
- Day to day monitoring of contracted services.
- Be proficient in the use of Word Processing packages, Word, Excel, Power Point, the Trusts Intranet and E-mail, and be able to learn job specific applications.
- Ensure that the Facilities first aid box is adequately stocked.
- Ensure all staff have the correct uniform whilst on duty and comply with the Trust Uniform Policy.
- Raise, process & receipt all purchase orders for the Department as requested, maintaining adequate stock levels.
- Ensure you and your staff attend training courses as directed.
- Undertake departmental risk assessments and instruct and train staff on safe use of work equipment and monitor progress.
- Responsible for the dispatch, receipt & distribution of all post & deliveries both internal and external.
- Be aware of & comply with the Departmental & Trusts Emergency Procedures.
- Carry out such other duties as may be required to ensure the smooth and efficient provision of the Facilities Department.
- Adopt a flexible approach, you may be required to work in any unit within the Trust.
- Attend Departmental meetings as appropriate.
- To participate in the Trusts appraisal system, review and personal development process on an annual basis.
- Undertake training as necessary in line with the development planning process.
- To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
- To contribute positively to the effectiveness and efficiency of the team in which he/she works.
- Be able to undertake catering duties to support team when needed.
- To travel to other sites within the umbrella to support staff, undertake audits or any tasks requested by the Team Leader/Manager.
Person Specification
Qualifications
Essential
- Literate and numerate to GCSE/NVQ Level 1
Desirable
- NVQ Level 2 or above
- Recognised Supervisory qualification
- Health & Safety qualification
- Food Hygiene & Safety Levels 1 and/or 2
Skills
Essential
Desirable
- Information technology skills
Experience
Essential
- Demonstrate an understanding of basic Health and Safety principles
- Working in a customer focused environment
- Working in a support services environment
- Previous supervisory experience
Desirable
- Previous experience of working in a healthcare environment
- Training staff
Person Specification
Qualifications
Essential
- Literate and numerate to GCSE/NVQ Level 1
Desirable
- NVQ Level 2 or above
- Recognised Supervisory qualification
- Health & Safety qualification
- Food Hygiene & Safety Levels 1 and/or 2
Skills
Essential
Desirable
- Information technology skills
Experience
Essential
- Demonstrate an understanding of basic Health and Safety principles
- Working in a customer focused environment
- Working in a support services environment
- Previous supervisory experience
Desirable
- Previous experience of working in a healthcare environment
- Training staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
