Sussex Community NHS Foundation Trust

Therapy Technical Assistant

Information:

This job is now closed

Job summary

An exciting opportunity has arisen within the NHS England funded Chailey Communication Aid Service, for a Therapy Technical Assistant to join our multi-disciplinary team. You will be working with a team of highly specialist Clinical Scientists, Speech & Language Therapists, Occupational Therapists and support colleagues who assess, provide and maintain power-based communication aids and access to technology for adults and children in Sussex and Surrey who meet the NHS England referral criteria.

This post is situated within a specialist communication aid service. The client group currently served have severe and complex communication difficulties and often associated complex physical disabilities. They require specific communication aids and technology to enable to them to access it which may need adaptations or bespoke design. The role is varied and no one day will be the same. One day you could be editing computer based equipment in a patients home, the next you will be working in the office, answering the phone and providing administrative support.

Main duties of the job

You will carry out specified and detailed tasks, monitoring and reviewing progress within a given criteria and modifying tasks within a defined range of choices. You will have the ability to use your own initiative on a frequent basis, as the supervising clinician will not always be on site. You will assist in preparation of training resources and paperwork with a Speech and Language Therapist, Occupational Therapist or Clinical Scientist andbe expected to provide support and training to clients and their families/carers on an individual or group basis and contribute to the training of local staff.

Work as a part of multi-disciplinary team providing an efficient and effective service to our clients, and be responsible for the logging and recharging of communication aids and switches, where appropriate. You will work within national and local guidelines and recognise your own professional boundaries and seek advice as appropriate. Providingsupport with the monitoring of stock levels and request new equipment as required, along withbeing responsible for the safe and competent use of resources and equipment used with clients such as assessment equipment and communication aids, ensuring equipment is cleaned regularly in accordance with SCFT Infection Control guidelines.

Will need follow procedures for the security, care and maintenance of equipment ensuring standards of infection control and safety are maintained, including equipment loaned to clients.

About us

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

  • Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
  • Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
  • Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
  • Excellent training and development opportunities
  • Research opportunities
  • Cost-effective workplace nurseries in Crawley, Hove and Brighton
  • Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
  • Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
  • Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
  • Located in stunning Sussex, with easy access to the South Downs and the coast
  • Access to a wide range of benefits and discounts for NHS staff

Details

Date posted

18 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year £22,816 - £24,336 per annum

Contract

Permanent

Working pattern

Full-time

Reference number

150-MM1048-CSS

Job locations

Chailey Communication Aid Service

Beggar's Wood Road

Chailey

BN8 4JN


Job description

Job responsibilities

You will be responsible for:

a) Preparing devices and equipment ready for assessment or provision.

b) Programming vocabulary packages for specific clients as directed by the clinician.

c) Providing basic technical support to clients, external therapists and CCAS staff.

d) Cleaning equipment following an assessment or return of equipment from a client in line with the CCAS Infection Control procedure.

e) Support CCAS staff with resetting devices when needed.

f) Provide training to clients, their families and carers on how to use the device.

g) Support CCAS staff in training wider groups.

h) Develop training resources as required.

i) Develop information for CCAS as required.

j) Support administrator in processing referrals as required.

k) Support clinical staff at appointments e.g. handover of equipment and mounting equipment to wheelchairs.

l) Delivering equipment to and collecting it from client and/or their families.

m) To manage and prioritise own workload.

Job description

Job responsibilities

You will be responsible for:

a) Preparing devices and equipment ready for assessment or provision.

b) Programming vocabulary packages for specific clients as directed by the clinician.

c) Providing basic technical support to clients, external therapists and CCAS staff.

d) Cleaning equipment following an assessment or return of equipment from a client in line with the CCAS Infection Control procedure.

e) Support CCAS staff with resetting devices when needed.

f) Provide training to clients, their families and carers on how to use the device.

g) Support CCAS staff in training wider groups.

h) Develop training resources as required.

i) Develop information for CCAS as required.

j) Support administrator in processing referrals as required.

k) Support clinical staff at appointments e.g. handover of equipment and mounting equipment to wheelchairs.

l) Delivering equipment to and collecting it from client and/or their families.

m) To manage and prioritise own workload.

Person Specification

Qualifications

Essential

  • GCSE's A-C in English and Maths
  • NVQ level 3 or above in relevant qualification OR experience

Desirable

  • IT qualification

Experience

Essential

  • Experience of working with IT
  • Experience of working with adults and or children

Desirable

  • Experience of working with adults and or children with disabilities
  • Experience of working in a multi-disciplinary team

Skills and knowledge

Essential

  • Understanding of children's development
  • Awareness of communication difficulties in adults and/or children
  • Administrative skills
  • Practical, resourceful and reliable
  • Organisational skills
  • Willingness to learn
  • Able to prioritise tasks effectively
  • IT skills

Desirable

  • Knowledge of AAC

Other requirements

Essential

  • Access to transport and able to travel throughout Sussex and Surrey
Person Specification

Qualifications

Essential

  • GCSE's A-C in English and Maths
  • NVQ level 3 or above in relevant qualification OR experience

Desirable

  • IT qualification

Experience

Essential

  • Experience of working with IT
  • Experience of working with adults and or children

Desirable

  • Experience of working with adults and or children with disabilities
  • Experience of working in a multi-disciplinary team

Skills and knowledge

Essential

  • Understanding of children's development
  • Awareness of communication difficulties in adults and/or children
  • Administrative skills
  • Practical, resourceful and reliable
  • Organisational skills
  • Willingness to learn
  • Able to prioritise tasks effectively
  • IT skills

Desirable

  • Knowledge of AAC

Other requirements

Essential

  • Access to transport and able to travel throughout Sussex and Surrey

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Chailey Communication Aid Service

Beggar's Wood Road

Chailey

BN8 4JN


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Chailey Communication Aid Service

Beggar's Wood Road

Chailey

BN8 4JN


Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

CCAS Manager

Michelle Thole

michelle.thole@nhs.net

01825721506

Details

Date posted

18 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year £22,816 - £24,336 per annum

Contract

Permanent

Working pattern

Full-time

Reference number

150-MM1048-CSS

Job locations

Chailey Communication Aid Service

Beggar's Wood Road

Chailey

BN8 4JN


Supporting documents

Privacy notice

Sussex Community NHS Foundation Trust's privacy notice (opens in a new tab)