Job summary
We have a great opportunity for a Senior Clinical Assessor to join our award-winning End of Life Hub Care Hub, known as ECHO. This is a unique collaboration with partners across Coastal West Sussex, including our two Local Hospices, the Acute Trust and a specialist Macmillan Team.The ECHO Hub operates 365 days per year, 7 days a week, 24 hours a day, including Bank Holidays & weekends with shift patterns ranging from 06:45-14:45 & 11:15-19:15.
Main duties of the job
The aim of this service is to provide a responsive, dynamic, flexible partnership-based approach for patients registered to the service.We are looking for people who have experience in community care, frailty or end of life care. Excellent clinical and communication skills are required, and a want to help make a difference to patients who are in their final stages of life. Palliative care experience would be an advantage.You will be passionate about end of life care and have a good knowledge of frailty, with the ability to learn and develop as needed. Excellent organisational and communication skills are essential. You will be part of an expanding team based in Lancing, and the role will predominantly be one of telephone triage, liaison and coordination for patients registered or appropriate for ECHO.So, if you're looking for that next challenge, and want to make a difference to patients and those closer to them in their final stage of life, then we want to hear from you.
About us
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
- Positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Research opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Job description
Job responsibilities
To ensure all referrals are responded to in a safe and timely manner, to enable the patient to receive appropriate care within the community whenever it is safe to do so or to arrange appropriate admission if needs cannot be met within the communityThe post holder will be responsible for leading the shift and work collaboratively with One Call and will be expected to respond to any issues as they arise. They will also be expected to manage the call answering queues during their shift.The post holder will be expected to identify gaps in knowledge and to assist in the development of appropriate educational resources to support junior staff within the team.The post holder does not have any financial responsibilities, including being a budget holder, a budget manager, responsibility for cash or valuables or responsibility for the maintenance of equipment, buildings or other physical assets.
Job description
Job responsibilities
To ensure all referrals are responded to in a safe and timely manner, to enable the patient to receive appropriate care within the community whenever it is safe to do so or to arrange appropriate admission if needs cannot be met within the communityThe post holder will be responsible for leading the shift and work collaboratively with One Call and will be expected to respond to any issues as they arise. They will also be expected to manage the call answering queues during their shift.The post holder will be expected to identify gaps in knowledge and to assist in the development of appropriate educational resources to support junior staff within the team.The post holder does not have any financial responsibilities, including being a budget holder, a budget manager, responsibility for cash or valuables or responsibility for the maintenance of equipment, buildings or other physical assets.
Person Specification
Qualifications
Essential
- Registered General Nurse
- Mentorship course or ENB 998 (teaching and assessing course) or must be willing to undertake within 1 year)
Desirable
- Educated to degree level or equivalent level of knowledge with significant post registration experience
- Postgraduate qualification in palliative care, or prepared to work towards qualification
Experience
Essential
- Triage experience
- Evidence of well-developed critical decision making skills
- Ability to manage a team
- Understanding of the Health Care Agenda
- Demonstrates commitment to and recent evidence of further education and professional development
- Experience of supervising, coaching, supporting and mentoring less experienced staff
- Demonstrates a positive attitude towards change
- Experience of clinical supervision
- Knowledge of clinical governance
- Evidence of experience of palliative and end of life care
Desirable
- Experience of unscheduled care
- Evidence of working with a wide range of people at all levels including clients, carers, therapists, health and social care colleagues and other professionals in palliative and end of life care.
- Understanding of multi-disciplinary working in the care of adults
- Understanding of a single point of contact
Skills and Knowledge
Essential
- Computer Literate
- Demonstrate excellent communication skills
- Demonstration of clear, accurate and precise documentation
- Good organisational skills
- Good time management skills
- Ability to cope with pressurised environment
Desirable
Other Requirements
Essential
- Flexibility and the ability to work the following shift patterns: Day: 7-3 and 11-7
Person Specification
Qualifications
Essential
- Registered General Nurse
- Mentorship course or ENB 998 (teaching and assessing course) or must be willing to undertake within 1 year)
Desirable
- Educated to degree level or equivalent level of knowledge with significant post registration experience
- Postgraduate qualification in palliative care, or prepared to work towards qualification
Experience
Essential
- Triage experience
- Evidence of well-developed critical decision making skills
- Ability to manage a team
- Understanding of the Health Care Agenda
- Demonstrates commitment to and recent evidence of further education and professional development
- Experience of supervising, coaching, supporting and mentoring less experienced staff
- Demonstrates a positive attitude towards change
- Experience of clinical supervision
- Knowledge of clinical governance
- Evidence of experience of palliative and end of life care
Desirable
- Experience of unscheduled care
- Evidence of working with a wide range of people at all levels including clients, carers, therapists, health and social care colleagues and other professionals in palliative and end of life care.
- Understanding of multi-disciplinary working in the care of adults
- Understanding of a single point of contact
Skills and Knowledge
Essential
- Computer Literate
- Demonstrate excellent communication skills
- Demonstration of clear, accurate and precise documentation
- Good organisational skills
- Good time management skills
- Ability to cope with pressurised environment
Desirable
Other Requirements
Essential
- Flexibility and the ability to work the following shift patterns: Day: 7-3 and 11-7
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
