Voluntary and Community Development Manager

Sussex Community NHS Foundation Trust

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Job summary

Job Summary

The Voluntary and Community Development Team at Sussex Community NHS Foundation Trust is looking for an enthusiastic and motivated team player who would like to join our service as a Volunteer Manager. To be passionate about all things volunteering and committed to improving our patients' experiences whilst in our care. The post holder will support the Trust in delivering volunteer support to all services within SCFT and ensure we deliver excellent care at the heart of the community, and will be responsible for recruiting volunteers in the West of our organisation including Bognor Regis War Memorial Hospital, with other sites to be discussed at interview where we work with our many clinical services within the community. They will work within a supportive and caring team and have the ability and desire to make changes and quality improvements to benefit the patient experience.

Key requirements

Strong influencer, communicator- able to establish strong relationships with a range of differing stakeholders e.g. ward matrons and managers, general managers, clinical service managers, clinical staff, and external partners including volunteers.

This post is full time, flexible (Core hours 8-6 Monday to Friday) and to be agreed upon job offer. A combination of working remotely and working in official/various sites can be offered with expectation of driving to different sites to meet with volunteers and staff and the requirement for occasional out-of-hours attendance

Main duties of the job

Main duties of the job

To manage the recruitment, interviewing, and selection, of all volunteers within the locality, according to the Volunteer Policy. To develop the role of volunteers, working with staff, clinical and non-clinical to ensure that the Volunteer Policy is implemented locally. Along with developing innovative volunteer roles that will enhance the patient experience. Review, audit and monitor these roles to demonstrate impact. To liaise with staff and obtain role requests and risk assessments for volunteer opportunities so volunteers can be placed appropriately. Ensuring high standards of risk assessment are available for the volunteers including young people. To work and recruit from local schools, colleges, youth organisations and community groups to encourage and facilitate volunteering.

To prioritise your workload under the guidance of senior staff and develop office procedures with the Voluntary Services Administrator whom you will have line management responsibilities.

About us

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
Excellent training and development opportunities
Research opportunities
Cost-effective workplace nurseries in Crawley, Hove and Brighton
Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
Located in stunning Sussex, with easy access to the South Downs and the coast
Access to a wide range of benefits and discounts for NHS staff

Date posted

26 March 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

150-SN9872-COR

Job locations

Arundel Hospital

Chichester Road

Arundel

BN180AB

Job description

Job responsibilities

To actively recruit volunteers and undertake interviews, and recruitment processes.

Support and management of volunteers within the Locality and according to the needs of the services, ensuring services are aware of their responsibilities.

To share accurate and statistical information as requested by the Voluntary and Community Development Lead/Senior Manager.

To publicise the activities of the Volunteers within the Locality as appropriate liaising with the line manager/communications in line with the Volunteer Strategy.

Plan, coordinate, and facilitate volunteer statutory/ all training within the Locality and Trust wide where necessary, according to the Volunteer Policy for volunteers. Work flexibly to accommodate needs and demands where necessary.

To advise SCFT managers and staff on the correct use of volunteers and work within Problem Solving Procedure guidelines

To sensitively support charities where needed and agreed.

To work alongside the Volunteer and Community Development Lead/ Senior Manager/Coordinator in developing the Newsletter/publicity material/communications and attending Thank You Events/networking opportunities which may be out of core hours. Toile will be given.

To actively participate in the development of the service annual work plan,

Participate in Team meetings and actions to implement the Volunteer Strategy.

Undertake appropriate training as required as identified at appraisal meetings, to achieve agreed standards of personal and professional development.

To represent the Volunteer and Community Development team within the locality disseminating information to the Team where necessary and appropriate

Build and strengthen communications and links with staff in the defined locality.

To be a representative for Voluntary Services meetings within SCFT

To share accurate and statistical information as requested by the Voluntary and Community Development Lead/Senior Manager.

To publicise the activities of the Volunteers within the Locality as appropriate liaising with your line manager/communications in line with the Volunteer Strategy.

Liaise with external agencies as necessary, including acting as the link with third sector and community organisations Maintain contact and communicate sensitively and empathetically with volunteers by organising regular support meetings, telephone calls, frequent visits to the departments/wards, involving them in discussions regarding volunteer support and development of role.