Job summary
Are you an Allied Health Professional passionate about delivering high quality, effective and person-centred services? Do you want to use your project and operational management skills to make a real difference?
If so, this post offers a fantastic opportunity for you to join a small and friendly senior leadership team who share a commitment to provide outstanding services to children and young people with complex neuro-disability. The Clinical Service Manager will support a variety of specialist services with an initial focus on clinical support to pupils of Chailey Heritage Foundation (a non-maintained special school for children and young people with complex neuro-disability). The post holder will work in partnership with Clinical Specialists/ Team Leaders and will support the General Manager to ensure the delivery of quality care and pro-active resource management.
As an experienced practitioner, you will have the opportunity to lead on exciting projects, reviewing and improving the way services are provided whilst championing clinical excellence and embedding the CQC agenda within the teams. You can expect to be involved in:
- Supporting and developing teams and individuals
- Service and pathway development
- Finance, Performance and Quality analysis, planning and improvement
- Risk Management
- Business Planning
- Integrated working with Professional Leadership, Quality and Safety services, HR, Recruitment, Contracts, Performance and QI teams
Main duties of the job
The Clinical Services Manager will play a key role in leadership of the Specialist Services as part of the management team within the locality and will support the General Manager to ensure the delivery of quality care. They will be responsible and accountable for the direct delivery of care within multidisciplinary Specialist Services ensuring effective professional leadership and pro-active resource management.
As an experienced practitioner, the post holder will be expected to create an environment of continuous quality improvement, developing clinical practice and ensuring that delivery of care is regularly reviewed embedding the CQC
Key responsibilities will include contributing to the strategic development within the locality, maximising human and financial resources and the delivery of the Key Performance Indicators identified. This will be supported by high quality communications with all groups of staff.
Great communication, curiosity and a passion for leading excellent services are central to this role. If this sounds like you, we look forward to your application.
About us
Positive 2021 NHS Staff Survey results
- The Care Quality Commission (CQC) rates our quality of services as good with outstanding features
- Stunning location in Sussex, surrounded by the South Downs
- A great working environment
- Excellent training and development opportunities
- Real Living Wage Employer, with great rates of pay
- Flexible working options, including job sharing, career breaks, parental leave and adoption leave
- Supportive team environments
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Accredited Level 3 Disability Confident Leader, committed to creating inclusive workplaces
Job description
Job responsibilities
As an experienced practitioner, the post holder will be expected to create an environment of continuous quality improvement, developing clinical practice and ensuring that delivery of care is regularly reviewed embedding the CQC
Key responsibilities will include contributing to the strategic development within the locality, maximising human and financial resources and the delivery of the Key Performance Indicators identified. This will be supported by high quality communications with all groups of staff.
If you wish to discuss this opportunity further, please contact Cilene Hamp, General Manager, Chailey Clinical Services: Cilene.hamp1@nhs.net
Informal visits would be encouraged.
Job description
Job responsibilities
As an experienced practitioner, the post holder will be expected to create an environment of continuous quality improvement, developing clinical practice and ensuring that delivery of care is regularly reviewed embedding the CQC
Key responsibilities will include contributing to the strategic development within the locality, maximising human and financial resources and the delivery of the Key Performance Indicators identified. This will be supported by high quality communications with all groups of staff.
If you wish to discuss this opportunity further, please contact Cilene Hamp, General Manager, Chailey Clinical Services: Cilene.hamp1@nhs.net
Informal visits would be encouraged.
Person Specification
Other
Essential
- Access to a vehicle to travel between sites
Qualifications
Essential
- Registered Nurse/or Registered HCPC with relevant professional degree or diploma
- 1st degree in relevant subject
- Evidence of and a commitment to continuous professional development
- Relevant postgraduate level qualification/Level M study or equivalent experience
Desirable
Experience
Essential
- Substantial experience in a leadership role, including contributing to operational management of series
- Experience of staff management, including recruitment and retention of staff, performance management and managing sickness and absence
- Experience of a supervisory role and personal development planning
- Experience of partnership working with a wide range of statutory and non-statutory service providers
- Experience of vulnerable adult and children protection - processes and management
- Experience of managing complex rosters
- Experience of budget management, budget monitoring and review
- Experience of managing risk in specialist and community nursing teams
Desirable
- Experience of working within multidisciplinary teams
Skills
Essential
- Evidence of ability to monitor and maintain standards of care
- Evidence of ability to motivate and inspire others
- Evidence of ability to identify and manage clinical and corporate risk
- Awareness of independent prescribing issues
- Evidence of ability to lead complaints and incidents management
- Ability to present complex ideas clearly, both verbally and in writing
- Ability to engage stakeholders through discussion, presentation and direct liaison
- Ability to meet a range of competing deadlines and priorities; ability to create action plans in line with key milestones
- Competent computer skills and ability to utilise information technology
- Knowledge of organisational culture and change management
- Knowledge of clinical governance and application to the services
- Ability to maintain knowledge of NHS legislation and policies
- Knowledge of multi-disciplinary team working and an understanding of differing professional role boundaries
Desirable
- Has undertaken a leadership development course and/or coaching
Person Specification
Other
Essential
- Access to a vehicle to travel between sites
Qualifications
Essential
- Registered Nurse/or Registered HCPC with relevant professional degree or diploma
- 1st degree in relevant subject
- Evidence of and a commitment to continuous professional development
- Relevant postgraduate level qualification/Level M study or equivalent experience
Desirable
Experience
Essential
- Substantial experience in a leadership role, including contributing to operational management of series
- Experience of staff management, including recruitment and retention of staff, performance management and managing sickness and absence
- Experience of a supervisory role and personal development planning
- Experience of partnership working with a wide range of statutory and non-statutory service providers
- Experience of vulnerable adult and children protection - processes and management
- Experience of managing complex rosters
- Experience of budget management, budget monitoring and review
- Experience of managing risk in specialist and community nursing teams
Desirable
- Experience of working within multidisciplinary teams
Skills
Essential
- Evidence of ability to monitor and maintain standards of care
- Evidence of ability to motivate and inspire others
- Evidence of ability to identify and manage clinical and corporate risk
- Awareness of independent prescribing issues
- Evidence of ability to lead complaints and incidents management
- Ability to present complex ideas clearly, both verbally and in writing
- Ability to engage stakeholders through discussion, presentation and direct liaison
- Ability to meet a range of competing deadlines and priorities; ability to create action plans in line with key milestones
- Competent computer skills and ability to utilise information technology
- Knowledge of organisational culture and change management
- Knowledge of clinical governance and application to the services
- Ability to maintain knowledge of NHS legislation and policies
- Knowledge of multi-disciplinary team working and an understanding of differing professional role boundaries
Desirable
- Has undertaken a leadership development course and/or coaching
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
