Job summary
We're looking for a Band 2 Ward Clerk to support our team on Ferring Ward, Salvington Lodge Hospital. The Ward Clerk role is varied and you will be based on the ward dealing with enquiries from patients, relatives and other healthcare professionals on a daily basis. The role requires you to have excellent communication and customer care skills as you will be the first person to meet and greet visitors to the ward.
Main duties of the job
You will need to be computer literate as you will be responsible for booking patient appointments, and updating patient information to include real time admission, transfers and discharges. You will be working in a busy environment and you will be required to work on your own initiative as well as part of a team. The ability to multi-task is essential. The nature of this post requires the post holder to be diplomatic, sensitive, and able to support the delivery of the best care possible for our patients.
Ferring Ward at Salvington Lodge Hospital is in Worthing with close links to other community inpatient services. We pride ourselves in caring for patients of all ages with a variety of complex medical conditions and those who have post-surgical rehabilitation needs. Our last Care Quality Commission inspection rated our community inpatient services as Outstanding for caring and our overall Trust rating as Good. If you are passionate about making a difference and want to contribute to an organisation which is continuously striving to improve then we would love to hear from you.
About us
In return we can offer you:
- Flexible working patterns
- Supportive learning environment
- Dedicated career pathways and great opportunities for continuing professional development
- Commitment to and support for your health and wellbeing
- NHS Pension Scheme
- NHS discount and salary sacrifice schemes
The surrounding area has good transport links to London and Brighton. We have free onsite parking and are 30 minutes walk away from the train station shops.
If you are committed to providing excellence in a compassionate and safe environment then working at Salvington Lodge ICU will be an opportunity for you to use your existing skills, gain new ones and be part of a great team. Apply now!
Job description
Job responsibilities
The post holder will be responsible for providing administrative support to the unit to ensure its smooth operation and running. The post holders primary role will be to assist in providing a comprehensive efficient administrative system to the units multidisciplinary staff that ensures they are supported in their roles.
Working as a member of the team they will act as the main focal and central access point for communication within the unit and be responsible for collating and disseminating information and data that facilitates the day to day unit operation. They will deal with all levels of staff, patients, relatives and members of the public as well as outside organisations and agencies. Using their communication skills the post holder will have the ability to use their initiative, working with minimal supervision to tight deadlines and maintain a flexible approach whilst respecting confidentiality for work undertaken,
Please job description and person spec attached for more details.
Job description
Job responsibilities
The post holder will be responsible for providing administrative support to the unit to ensure its smooth operation and running. The post holders primary role will be to assist in providing a comprehensive efficient administrative system to the units multidisciplinary staff that ensures they are supported in their roles.
Working as a member of the team they will act as the main focal and central access point for communication within the unit and be responsible for collating and disseminating information and data that facilitates the day to day unit operation. They will deal with all levels of staff, patients, relatives and members of the public as well as outside organisations and agencies. Using their communication skills the post holder will have the ability to use their initiative, working with minimal supervision to tight deadlines and maintain a flexible approach whilst respecting confidentiality for work undertaken,
Please job description and person spec attached for more details.
Person Specification
Qualifications
Desirable
- European Computer Driving Licence or equivalent IT qualification
Experience
Essential
- Experience of clerical support
- Excellent communication and person skills
- Working in a health or social care environment
Knowledge and Skills
Essential
- Good keyboard/IT skills
- Competent user of Microsoft office applications
- Good language and numeracy skills
Person Specification
Qualifications
Desirable
- European Computer Driving Licence or equivalent IT qualification
Experience
Essential
- Experience of clerical support
- Excellent communication and person skills
- Working in a health or social care environment
Knowledge and Skills
Essential
- Good keyboard/IT skills
- Competent user of Microsoft office applications
- Good language and numeracy skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
