Job summary
It's an exciting time for our Urgent Community Response (UCR) Service as we continue to build on our successful model. UCR services work with patients in their homes across Brighton & Hove and East Sussex communities to avoid hospital admissions and support those being discharged home.
Our multidisciplinary teams work flexibly to provide a 7-day service, 365 days a year, between 8am and 8pm. They deliver:
- A rapid response to people in the community who are experiencing acute episodes of ill-health.
- A supported discharge service to facilitate timely hospital discharges.
- Acute reablement for up to 10 days, supporting people to achieve functional goals and work towards independence with activities of daily living.
We are looking for an Operational team Lead to join us, so if you're a dynamic and patient focused individual, with a passion for leading and supporting teams to deliver excellent care at the heart of the community, we'd love to hear from you!
Main duties of the job
The focus of this role is the effective leadership, management and coordination of the UCR MDT to ensure the provision of safe, effective, and high quality clinical care. You will use your leadership and management skills to promote and ensure multidisciplinary and interagency working to ensure patients are seen by the right professional, at the right time, in the right place.
Working across the MDT you will be responsible for day-to-day management of the team to ensure service outcomes and performance indicators are met. You will also be part of the development of the service through reflective practice, clinical supervision, and quality improvement initiatives.
Your experience of working across a variety of clinical settings and working autonomously will help you excel in this role. We will support you to develop specialist areas of practice and your leadership skills through internal and external programmes.
In this role you will be responsible for staff management, supervision, and development, including shift coordination, allocation of visits, and the performance development reviews of members of the team.
About us
The team works closely with other services within Sussex Community NHS Foundation Trust, as well as our acute and community partners, GPs, South East Coast Ambulance Service (SECAmb), adult social care and voluntary and third sector organisations.
Why work for us?
- Positive 2021 NHS Staff Survey results with compassionate culture and leadership, and support for staff wellbeing, scoring highly
- Rated 'Good' with 'Outstanding' features by the Care Quality Commission (CQC)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- A great variety of working environments, in the community, in patients' homes and in our community hospitals
- Excellent training and development opportunities
- Real Living Wage Employer, with great rates of pay
- Supportive flexible working patterns such as part time, flexi time, annualised hours etc.
- Supportive team environments
- Cost-effective and convenient workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Accredited Level 3 Disability Confident Leader, committed to creating inclusive workplaces
- Access to a wide range of benefits and discounts for NHS staff
Job description
Job responsibilities
The team works closely with other services within Sussex Community NHS Foundation Trust, as well as our wider health and social care community, including acute and community partners, GPs, South East Coast Ambulance Service (SECAmb), adult social care and voluntary and third sector organisations.
Further information is available in the attached job description and person specification.
If you would like to discuss this role or find out more, you can contact our Clinical Service Manager Emma Reeve on 01273 242117 opt 1 opt 2 or via email emmareeve@nhs.net
Job description
Job responsibilities
The team works closely with other services within Sussex Community NHS Foundation Trust, as well as our wider health and social care community, including acute and community partners, GPs, South East Coast Ambulance Service (SECAmb), adult social care and voluntary and third sector organisations.
Further information is available in the attached job description and person specification.
If you would like to discuss this role or find out more, you can contact our Clinical Service Manager Emma Reeve on 01273 242117 opt 1 opt 2 or via email emmareeve@nhs.net
Person Specification
Qualifications and/ or professional registration
Essential
- Professional Clinical Qualification
- Evidence of relevant Continuing Professional Development (CPD) to underpin clinical reasoning skills and ability to undertake assessment, analysis and treatment
- Evidence of Level 7 study relevant to the role.
- Management qualification or willingness to undertake
Experience
Essential
- Significant Post Registration experience in a senior role
- Experience of multi-professional and cross organisational work
- Experience of performance management including reporting against targets and risk management
- Experience of Human Resource Management including recruitment and retention of staff, performance management and managing sickness and absence
- Experience of project / service development
- Experience of working in the community or a community hospital setting
Skills & Knowledge
Essential
- Ability to demonstrate leadership skills
- Excellent communication skills
- Effective presentation skills
- Competent computer skills and ability to utilise information and information technology
- Relevant clinical skills ability to provide supervision
- Ability to manage complaints and incidents at local level
- Ability to meet a range of competing deadlines and priorities
- Comprehensive and specialist assessment skills
- Palliative Care knowledge
- Ability to maintain knowledge of relevant NHS legislation and policies and apply to practice and organise the dissemination of changes to others
- Commitment to Continuing Professional Development
- Evidence of innovative practice and research
- Ability to organise and respond effectively and efficiently to complex information and situations
- Highly developed knowledge in evidence based practice and critical appraisal skills to include the ability to evaluate current research, apply to practice and organise the dissemination of findings to others
Other
Essential
- Car driver (Valid Driving License for use in the UK)
- An understanding of the principles of equal opportunities in relation to staff and patients
- Willingness to undertake training to develop within the role
Desirable
- Flexible Working
- Access a vehicle for work purposes
Person Specification
Qualifications and/ or professional registration
Essential
- Professional Clinical Qualification
- Evidence of relevant Continuing Professional Development (CPD) to underpin clinical reasoning skills and ability to undertake assessment, analysis and treatment
- Evidence of Level 7 study relevant to the role.
- Management qualification or willingness to undertake
Experience
Essential
- Significant Post Registration experience in a senior role
- Experience of multi-professional and cross organisational work
- Experience of performance management including reporting against targets and risk management
- Experience of Human Resource Management including recruitment and retention of staff, performance management and managing sickness and absence
- Experience of project / service development
- Experience of working in the community or a community hospital setting
Skills & Knowledge
Essential
- Ability to demonstrate leadership skills
- Excellent communication skills
- Effective presentation skills
- Competent computer skills and ability to utilise information and information technology
- Relevant clinical skills ability to provide supervision
- Ability to manage complaints and incidents at local level
- Ability to meet a range of competing deadlines and priorities
- Comprehensive and specialist assessment skills
- Palliative Care knowledge
- Ability to maintain knowledge of relevant NHS legislation and policies and apply to practice and organise the dissemination of changes to others
- Commitment to Continuing Professional Development
- Evidence of innovative practice and research
- Ability to organise and respond effectively and efficiently to complex information and situations
- Highly developed knowledge in evidence based practice and critical appraisal skills to include the ability to evaluate current research, apply to practice and organise the dissemination of findings to others
Other
Essential
- Car driver (Valid Driving License for use in the UK)
- An understanding of the principles of equal opportunities in relation to staff and patients
- Willingness to undertake training to develop within the role
Desirable
- Flexible Working
- Access a vehicle for work purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
