Job summary
We are looking for an experienced and motivated administrator to join our busy Chichester Community Admin Team!
This is to support the Community Nursing Team and multiple teams in the Chichester Area.
The successful candidate will need to deliver excellent customer service at all times in their communications with a range of professionals, referrers and patients. They should possess excellent telephone and communication skills, in order to ensure all liaison is of the highest standard.
Main duties of the job
The successful candidate primary responsibility is to support the Community Team's with their administrative needs. They will need excellent telephone and communication skills.
We're looking for applicants who can help us provide an efficient and robust administrative service; who can work to deadlines when required, and plan and prioritise their workloads independently, demonstrating initiative and flexibility.
This is a varied and exciting position and the successful applicant will be part of a busy and dynamic team.
About us
Sussex Community NHS Foundation Trust (SCFT) is the largest community healthcare provider in Sussex.
- Over 8,400 full time, part time and bank staff members
- Medical, nursing and therapeutic care provided to over 10,000 children and adults a day
- July 2018 Care Quality Commission (CQC) rating of 'Good' with 'Outstanding' features
- Flexible working patterns offered across all services
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Accredited Level 3 Disability Confident Leader
SCFT is an inclusive employer that promotes equality and challenges discrimination, and welcomes applications from people of all backgrounds. Applications from Black, Asian and Minority Ethnic (BAME) candidates, disabled candidates and LGBT+ candidates are particularly encouraged, to ensure the Trust's workforce reflects the diverse communities it serves.
Job description
Job responsibilities
a) To support the team in the day to day running, tasks, phone calls, referrals, scanning, taking minutes, ordering PPE and many other admin tasks.
b) Maintain and update IT and Maintenance data bases with any Team issues.
c) Keeping office systems up-to-date, devising andmaintaining efficient filing, clerical and office systems, and providing general support within the team.
d) Helping with meetings organised within the Team and writing up the notes. Attend meetings as Admin support.
e) Receive and sort internal and external mail and deal with each appropriately.
For full details please see the attached job description.
Job description
Job responsibilities
a) To support the team in the day to day running, tasks, phone calls, referrals, scanning, taking minutes, ordering PPE and many other admin tasks.
b) Maintain and update IT and Maintenance data bases with any Team issues.
c) Keeping office systems up-to-date, devising andmaintaining efficient filing, clerical and office systems, and providing general support within the team.
d) Helping with meetings organised within the Team and writing up the notes. Attend meetings as Admin support.
e) Receive and sort internal and external mail and deal with each appropriately.
For full details please see the attached job description.
Person Specification
Qualifications and/or professional registration
Essential
- General standard of education to GSCE level or equivalent
Desirable
- ECDL Certificate
- NVQ in Business and administration or equivalent
Experience
Essential
- At least one year's relevant secretary/administrative experience within the last 5 years
- Experience of dealing with patients / customers on the phone or in person
- Experience of development and management of filing systems
- Experience of working in a an office environment
Desirable
- Experience of data inputting, databases, spreadsheets and System One
- Ordering supplies and maintaining stock
Skills and knowledge
Essential
- Good standard of organisational skills
- Ability to communicate effectively by telephone, and face to face with patients and professionals
- Good standard of inter-personal skills
- Ability to be self-directed and work alone, to manage own workload and work to deadlines
- To be able to maintain confidentiality and deal with sensitive information
Other
Essential
- Ability to work flexibly to meet the needs of the service
Desirable
- To be able to demonstrate continuing development skills
Person Specification
Qualifications and/or professional registration
Essential
- General standard of education to GSCE level or equivalent
Desirable
- ECDL Certificate
- NVQ in Business and administration or equivalent
Experience
Essential
- At least one year's relevant secretary/administrative experience within the last 5 years
- Experience of dealing with patients / customers on the phone or in person
- Experience of development and management of filing systems
- Experience of working in a an office environment
Desirable
- Experience of data inputting, databases, spreadsheets and System One
- Ordering supplies and maintaining stock
Skills and knowledge
Essential
- Good standard of organisational skills
- Ability to communicate effectively by telephone, and face to face with patients and professionals
- Good standard of inter-personal skills
- Ability to be self-directed and work alone, to manage own workload and work to deadlines
- To be able to maintain confidentiality and deal with sensitive information
Other
Essential
- Ability to work flexibly to meet the needs of the service
Desirable
- To be able to demonstrate continuing development skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
