Job summary
We are looking for a full time enthusiastic and experienced Administrator who enjoys working in challenging teams to join the Childrens Sexual Assault Referral Centre (CSARC) working within Brighton and Hove. You will be working as part of a supportive multidisciplinary team made up of Doctors, Specialist Nurses and Administrative staff. You will also provide support to the Children in Care and Safeguarding Teams when required.
The CSARC team provide a service to children who have experienced sexual assault. You will be responsible for providing administrative support to all team members in a busy and sometimes challenging environment.
Main duties of the job
Includes taking telephone referrals to the service, word processing and using computerised information systems, and use of SystmOne (NHS Health Record System).
The post involves handling patient information about safeguarding children and you will manage sensitive and at times distressing information. You will be supported within the team but must also demonstrate emotional resilience.
The successful candidate will need:
- Two years of previous administrative/clerical experience, including at least one year in a health or social care environment
- Excellent communication skills
- A clear understanding of procedures in relation to data protection/confidentiality
- Highly developed organisational/time management skills
- Excellent attention to detail and a high level of accuracy for all administrative tasks
- Good team working skills, with the ability to adapt to the changing needs of the team
- The ability to work to tight deadlines with minimal supervision
About us
Sussex Community NHS Foundation Trust (SCFT) is the largest community healthcare provider in Sussex.
- Over 8,400 full time, part time and bank staff members
- Medical, nursing and therapeutic care provided to over 10,000 children and adults a day
- July 2018 Care Quality Commission (CQC) rating of Good with Outstanding features
- Flexible working patterns offered across all services
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Accredited Level 3 Disability Confident Leader
SCFT is an inclusive employer that promotes equality and challenges discrimination, and welcomes applications from people of all backgrounds. Applications from Black, Asian and Minority Ethnic (BAME) candidates, disabled candidates and LGBT+ candidates are particularly encouraged, to ensure the Trusts workforce reflects the diverse communities it serves.
Job description
Job responsibilities
To provide full administrative support, primarily with the CSARC (Childrens Sexual Assault Referral Centre), and to provide administrative support to other teams within Childrens Services as and when required.
The administrative support required for the CSARC covers all aspects for the administrative processes involved in the patients journey through the CSARC from point of referral to discharge from the service.
Please refer to the Job Description and Person Specification for more details.
Job description
Job responsibilities
To provide full administrative support, primarily with the CSARC (Childrens Sexual Assault Referral Centre), and to provide administrative support to other teams within Childrens Services as and when required.
The administrative support required for the CSARC covers all aspects for the administrative processes involved in the patients journey through the CSARC from point of referral to discharge from the service.
Please refer to the Job Description and Person Specification for more details.
Person Specification
Qualifications
Essential
- RSA 2 typing or equivalent
- School leaving qualification (GCSE or equivalent) in maths and English language or able to demonstrate equivalent competence.
Desirable
Experience
Essential
- Experience of working in a busy office environment
- Experience of administrative work
Key skillsw and abilities
Essential
- Good interpersonal skills demonstrating tact and diplomatic abilities.
- Ability to liaise with a variety of professional groups
- Good written and verbal communication skills
- Minute taking
- Ability to meet deadlines
- Good organisational skills
- Audio typing skills
- Ability to produce documents to a high standard of presentation and accuracy
- Computer literate
- Ability to work autonomously and as part of a team and ensure that clinical and managerial colleagues are well-supported and not required to frequently get involved in administrative matters.
- Experience of using Systmone (NHS health record system)
Job Related Knowledge
Essential
- Knowledge of Microsoft packages including Word, PowerPoint, Outlook with calendar organisational skills and Excel
- Understanding of confidentiality
Desirable
- Knowledge of the NHS
- Medical Terminology
Equal opportunities
Essential
- An understanding of equal opportunities in relation to staff and patients
Person Specification
Qualifications
Essential
- RSA 2 typing or equivalent
- School leaving qualification (GCSE or equivalent) in maths and English language or able to demonstrate equivalent competence.
Desirable
Experience
Essential
- Experience of working in a busy office environment
- Experience of administrative work
Key skillsw and abilities
Essential
- Good interpersonal skills demonstrating tact and diplomatic abilities.
- Ability to liaise with a variety of professional groups
- Good written and verbal communication skills
- Minute taking
- Ability to meet deadlines
- Good organisational skills
- Audio typing skills
- Ability to produce documents to a high standard of presentation and accuracy
- Computer literate
- Ability to work autonomously and as part of a team and ensure that clinical and managerial colleagues are well-supported and not required to frequently get involved in administrative matters.
- Experience of using Systmone (NHS health record system)
Job Related Knowledge
Essential
- Knowledge of Microsoft packages including Word, PowerPoint, Outlook with calendar organisational skills and Excel
- Understanding of confidentiality
Desirable
- Knowledge of the NHS
- Medical Terminology
Equal opportunities
Essential
- An understanding of equal opportunities in relation to staff and patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
