Job summary
An exciting opportunity has arisen within the Quality and Safety department for a Patient Safety Leads to support our patient-centred approach to quality and safety.
You will be supported within the department by Leads across Quality and Safety, and within a dedicated Patient Safety team.
These posts are not just for nurses, and we would love to hear from highly-skilled allied health professionals to compliment the nurses already in our team.
If you are enthusiastic and self-motivated, with a focus on supporting patients and staff with a safer culture and system, then we want to hear from you.
You will be a highly organised professional, able to lead, work across and with clinical teams to ensure the NHS Patient Safety Strategy is embedded within the Trust. You will have the ability to manage and prioritise your own workload in a challenging environment.
An understanding of the NHS Patient Safety Strategy (July 2019) would be advantageous, as would knowledge of serious incident investigation and incident management, experience embedding systems thinking, human factors understanding and just culture principles in patient safety processes, and experience working in a similar role.
Main duties of the job
The primary focus of this role is to improve the quality of clinical care and patient safety across the whole of Sussex Community Trust services.
The post holder will act as a specialist Patient Safety Incident / Event investigator undertaking investigation and review of clinical and Serious Incidents to identify lessons to improve clinical practice and quality outcomes.
The post holder will offer highly specialist advice, support and mentorship to service leads on clinical incidents, promoting a positive safety culture in which continuous improvement in patient safety is the goal. This may include working in clinical practice alongside clinicians and teams whilst exploring patient safety issues.
The post holder will support clinical leads to design, engage and implement projects/training and education to address knowledge / competency deficits using quality improvement methodologies, human factors of change models and project management techniques in response to organisational patient safety and quality improvement objectives.
The post holder will support clinical leads to undertake analysis of incidents whilst monitoring compliance with Trust standards (including NICE Guidelines) to enable sub optimal practice to be improved and CQUIN objectives to be achieved.
About us
The post is based at Brighton General Hospital within a friendly, supportive and adaptable team with flexibility for home working.
We encourage and expect all staff to actively promote and adhere to our values in every aspect of their work.
Compassionate careCaring for people in ways we would want for our loved ones.
Achieving ambitionsFor patients and service users, colleagues, our teams and our organisation.
Working togetherForging strong links with our patients, the public and our health and care partners, so we can rise to the challenges we face together.
Delivering excellenceOur patients and partners deserve nothing less.
Job description
Job responsibilities
Communication and working relationships
- a) The post holder will report to the Patient Safety Manager and will be expected to form good working relationships across the Quality and Safety Department.
- b) The post holder will be expected to form strong working relationships with the Deputy Chief Nurses, Clinical Service Leads, and frontline clinical staff including Allied Health Professionals.
- c) Establish and develop effective channels of communication with all disciplines of staff, patients and relatives, with the ability to provide and receive complex, sensitive or contentious information orally, in writing or electronically.
- d) Use advanced communication skills of persuading, motivating, negotiating, interviewing and, coaching to ensure quality improvement, patient safety and evidenced based clinical practice.
- e) Be able to present the requirements of quality improvement methodology to various groups of staff, providing training, instruction or guidance as required.
Key Responsibilities
- a) Ensure compliance with the Serious Incident Management and Reporting Policy and Procedure, NHS England Serious Incident Framework and Clinical Commissioning Group arrangements for investigating incidents.
- b) Exercise a high degree of personal / professional rigor to ensure investigations are conducted in a robust, independent, unbiased and non-judgemental manner in line with the Trusts blame free reporting culture.
- c) Lead Root Cause Analysis Investigations into clinical incidents and Serious Incidents, meeting with staff of all disciplines, patients, relatives and external agencies as required.
- d) Develop SMART action plans, which have lead managers identified for each action and robust and clear monitoring arrangements to support practice improvement locally and are effectively shared across the Trust.
- e) Produce investigation reports of a high standard for submission and presentation at Trust Groups / Committees and External Clinical Commissioning Group Scrutiny Panels.
- b) Support the implementation of and learning from National Best Practice and research as appropriate across the Trust.
- c) Support Clinical Service Leads to undertake regular data analysis to identify trends and themes from incident reporting, enabling internal benchmarking, deep dive analysis and preventative actions to be undertaken as required.
- d) Facilitate the monitoring of the completion and effectiveness of action plans, supporting Trust wide sharing of learning, and development of clinical/nursing practice.
- e) Support the design and completion of clinical audits and tools to measure clinical effectiveness and provide assurance, enabling internal benchmarking and sharing of good practice across the Trust, through analysis and interpretation of results/findings.
- f) Act as a reflective practitioner, applying evidence based practice and critical thinking to review practices and processes of care with clinical leads.
- g) To promote evidence based care that is holistic and involves the patient and their carers.
Professional
- a) Is accountable for his/her own clinical/nursing practice and takes reasonable opportunity to maintain and develop professional competence, knowledge and expertise, including Post Registration Education & Practice.
- b) Actively share knowledge and expertise and contribute to the Trust as a whole.
- c) Practice in accordance with the NMC Code of Professional Conduct and all other appropriate NMC guidelines or relevant professional body.
- Main Tasks
- Investigate Serious Incidents, producing investigation reports with action plans for implementing lessons identified both locally and across the Trust.
- b) Create a culture of proactive prevention of patient safety incidents through support to Deputy Chief Nurses, Clinical Service Leads and Advanced Health Professionals in identifying and implementing quality improvement programmes and initiatives to improve clinical practice through support, sharing of good practice, audit, mentorship and training across the Trust.
- d) Support the development and implementation of Trust policies, protocols, strategies and procedures for clinical and nursing practice.
- e) Support Trust wide and service level clinical governance, quality improvement and patient safety meetings as required.
Please note that as the Patient Safety Strategy is implemented the role will adapt to new ways of working in line with the new national guidance for the investigation of patient safety events.
Job description
Job responsibilities
Communication and working relationships
- a) The post holder will report to the Patient Safety Manager and will be expected to form good working relationships across the Quality and Safety Department.
- b) The post holder will be expected to form strong working relationships with the Deputy Chief Nurses, Clinical Service Leads, and frontline clinical staff including Allied Health Professionals.
- c) Establish and develop effective channels of communication with all disciplines of staff, patients and relatives, with the ability to provide and receive complex, sensitive or contentious information orally, in writing or electronically.
- d) Use advanced communication skills of persuading, motivating, negotiating, interviewing and, coaching to ensure quality improvement, patient safety and evidenced based clinical practice.
- e) Be able to present the requirements of quality improvement methodology to various groups of staff, providing training, instruction or guidance as required.
Key Responsibilities
- a) Ensure compliance with the Serious Incident Management and Reporting Policy and Procedure, NHS England Serious Incident Framework and Clinical Commissioning Group arrangements for investigating incidents.
- b) Exercise a high degree of personal / professional rigor to ensure investigations are conducted in a robust, independent, unbiased and non-judgemental manner in line with the Trusts blame free reporting culture.
- c) Lead Root Cause Analysis Investigations into clinical incidents and Serious Incidents, meeting with staff of all disciplines, patients, relatives and external agencies as required.
- d) Develop SMART action plans, which have lead managers identified for each action and robust and clear monitoring arrangements to support practice improvement locally and are effectively shared across the Trust.
- e) Produce investigation reports of a high standard for submission and presentation at Trust Groups / Committees and External Clinical Commissioning Group Scrutiny Panels.
- b) Support the implementation of and learning from National Best Practice and research as appropriate across the Trust.
- c) Support Clinical Service Leads to undertake regular data analysis to identify trends and themes from incident reporting, enabling internal benchmarking, deep dive analysis and preventative actions to be undertaken as required.
- d) Facilitate the monitoring of the completion and effectiveness of action plans, supporting Trust wide sharing of learning, and development of clinical/nursing practice.
- e) Support the design and completion of clinical audits and tools to measure clinical effectiveness and provide assurance, enabling internal benchmarking and sharing of good practice across the Trust, through analysis and interpretation of results/findings.
- f) Act as a reflective practitioner, applying evidence based practice and critical thinking to review practices and processes of care with clinical leads.
- g) To promote evidence based care that is holistic and involves the patient and their carers.
Professional
- a) Is accountable for his/her own clinical/nursing practice and takes reasonable opportunity to maintain and develop professional competence, knowledge and expertise, including Post Registration Education & Practice.
- b) Actively share knowledge and expertise and contribute to the Trust as a whole.
- c) Practice in accordance with the NMC Code of Professional Conduct and all other appropriate NMC guidelines or relevant professional body.
- Main Tasks
- Investigate Serious Incidents, producing investigation reports with action plans for implementing lessons identified both locally and across the Trust.
- b) Create a culture of proactive prevention of patient safety incidents through support to Deputy Chief Nurses, Clinical Service Leads and Advanced Health Professionals in identifying and implementing quality improvement programmes and initiatives to improve clinical practice through support, sharing of good practice, audit, mentorship and training across the Trust.
- d) Support the development and implementation of Trust policies, protocols, strategies and procedures for clinical and nursing practice.
- e) Support Trust wide and service level clinical governance, quality improvement and patient safety meetings as required.
Please note that as the Patient Safety Strategy is implemented the role will adapt to new ways of working in line with the new national guidance for the investigation of patient safety events.
Person Specification
Qualifications
Essential
- Curent Professional Registration
- Educated to Masters level or equivalent experience
Desirable
- RCA Training
- Project Management
Experience
Essential
- 3 years experience at Band 6
- Ability to apply QI
- Experience of SI or RCA
- ability to interpret complex info
- teaching
Skills
Essential
- Ability to manage multiple workstreams
- Comms skills
- analyse data
- QI and human factors knowledge
Person Specification
Qualifications
Essential
- Curent Professional Registration
- Educated to Masters level or equivalent experience
Desirable
- RCA Training
- Project Management
Experience
Essential
- 3 years experience at Band 6
- Ability to apply QI
- Experience of SI or RCA
- ability to interpret complex info
- teaching
Skills
Essential
- Ability to manage multiple workstreams
- Comms skills
- analyse data
- QI and human factors knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
