Job summary
We are offering an exciting opportunity for a receptionist to join our team in a forward thinking radiotherapy department at Velindre Cancer Service in Cardiff.
Main duties of the job
To act as the first point of contact in answering all calls received at radiotherapy reception and to re-direct visitors who arrive at the reception desk all in a courteous and helpful manner.
To receive and record patients into computerised system for their treatment.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centreand our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you
Visit our website to find out more https://velindre.nhs.wales/
Job description
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent including English and Mathematics
Experience
Essential
- Previous experience in a role that has direct contact with the public/client
- Previous experience of working within an office environment
Desirable
- Previous experience in reception
- Previous work in a healthcare environment
Aptitude and Abilities
Essential
- Excellent organisational skills and abilities
- Excellent communication and interpersonal skills
- Ability to exercise personal responsibility, judgment and initiative
- Computer skills
- Telephone skills
- Diplomacy
- Able to balance tasks and prioritise
Desirable
- Advanced keyboard skills
- Ability to speak Welsh to level 1
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent including English and Mathematics
Experience
Essential
- Previous experience in a role that has direct contact with the public/client
- Previous experience of working within an office environment
Desirable
- Previous experience in reception
- Previous work in a healthcare environment
Aptitude and Abilities
Essential
- Excellent organisational skills and abilities
- Excellent communication and interpersonal skills
- Ability to exercise personal responsibility, judgment and initiative
- Computer skills
- Telephone skills
- Diplomacy
- Able to balance tasks and prioritise
Desirable
- Advanced keyboard skills
- Ability to speak Welsh to level 1
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
