Job summary
Community Services Manager - Band 8A
North Wiltshire localities
37.5 Hours per week - Permanent
We are seeking a forward-thinking clinician and ambitious leader to work with our Community Teams as a Community Services Manager (CSM) for the North locality.
An exciting opportunity has arisen for a full time CSM for our North locality Band 8a to work alongside CSMs in South and West and Service Leads for Continence, Tissue Viability and Learning Disabilities, forming part of the Wiltshire Health and Care Senior Operational Team under the Head of Operations (HOO) for Core Community Teams.
Our Community teams are multi-professional and work with partners to promote independence and provide seamless care across various pathways, whilst forging close links with other local communities.
The base for this position can be determined within the North of the locality.
Main duties of the job
In this role you will be responsible for the operational management of the teams in the North locality (Chippenham, Calne Corsham Box (CCB), Malmesbury and Marlborough), offering line management support and guidance to the Team Leaders in each of these teams and striving to deliver great care, putting patients first. By providing exemplary leadership you will ensure national and local targets are achieved and that they meet the needs of the local community. You will also be an important player in the collaboration between WHC, The Acute Partners, Primary care and the ICB.
Working in partnership with the HOO, CSM colleagues and Team Leaders to embed improvement processes and financial accountability will be a significant component of this role and you will be working closely with colleagues from our internal quality, HR and finance teams.
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes.
About us
Wiltshire Health and Care provides community based health
services, enabling people to live healthy independent lives. Our Vision is to enable people to live independant and fulfilling lives for as long as possible. We are an NHS
partnership organisation, focused entirely on delivering quality health and
care to the people of Wiltshire - not on making a profit.
There has never been a better time to join us. Community
services are expanding as part of the NHS Long Term Plan and the population of
Wiltshire has never needed the energy, enthusiasm and commitment of our
community-focused teams more than now. You will join a friendly and supportive
team who live our values of Quality, Integrity, Partnership and Change, which
were developed with our staff, patients and carers. We have an overall good
rating from the CQC, with the majority of our services rated as Outstanding.
If you already live in or near Wiltshire, youll know that
it is a great place to live and work: rolling countryside, bustling market
towns and vibrant city life combined with excellent transport links and good
schools. If you are looking to move to the area, we offer local employment and
a chance to play a crucial role as part of your new community straight away.
What are you waiting for?!
Job description
Job responsibilities
Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.
Job description
Job responsibilities
Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.
Person Specification
Experience
Essential
- Proven experience of senior operational role.
- Experience of working at a senior level within the Community setting.
- Experience of developing business cases from concept to implementation.
- Evidence of successfully managing services that interface directly with Primary Care medical services.
- Proven experience of leading clinical teams and professional agendas.
- Proven experience of strategic leadership of Trust wide/cross boundary projects.
- Evidence of successfully delivering service improvement.
- Evidence of successful multi-agency working & partnership development.
- Proven experience of budgetary/financial management.
- Proven track record in improving patient experience and gaining patient/public views.
- Proven experience of managing complex HR issues.
- Experience in delivering Clinical Governance, Risks and Safety management.
- Proven experience leading investigations into complex complaints and clinical incidents.
- Experience of business planning and development.
- Always puts patients first and is committed to improving patient care.
- Highly motivated & can act on own initiative.
- Confident and resilient.
- Credible with clinical staff and across partner agencies.
- Committed to multidisciplinary and interagency working.
- Detailed understanding of delivery of community services, including the transformation agenda and the future state.
- An understanding of the complexity of service delivery in a large organisation & across agencies.
- Knowledge of performance management systems.
- Understanding of strategic planning & decision making.
- An understanding of the factors affecting delivery of primary care services
Qualifications
Essential
- Registered Nurse or AHP (Active Registration)
- Educated to degree level or equivalent experience
- Masters level qualification or equivalent experience; working towards a Masters
- Management Qualification or Leadership Diploma
Person Specification
Experience
Essential
- Proven experience of senior operational role.
- Experience of working at a senior level within the Community setting.
- Experience of developing business cases from concept to implementation.
- Evidence of successfully managing services that interface directly with Primary Care medical services.
- Proven experience of leading clinical teams and professional agendas.
- Proven experience of strategic leadership of Trust wide/cross boundary projects.
- Evidence of successfully delivering service improvement.
- Evidence of successful multi-agency working & partnership development.
- Proven experience of budgetary/financial management.
- Proven track record in improving patient experience and gaining patient/public views.
- Proven experience of managing complex HR issues.
- Experience in delivering Clinical Governance, Risks and Safety management.
- Proven experience leading investigations into complex complaints and clinical incidents.
- Experience of business planning and development.
- Always puts patients first and is committed to improving patient care.
- Highly motivated & can act on own initiative.
- Confident and resilient.
- Credible with clinical staff and across partner agencies.
- Committed to multidisciplinary and interagency working.
- Detailed understanding of delivery of community services, including the transformation agenda and the future state.
- An understanding of the complexity of service delivery in a large organisation & across agencies.
- Knowledge of performance management systems.
- Understanding of strategic planning & decision making.
- An understanding of the factors affecting delivery of primary care services
Qualifications
Essential
- Registered Nurse or AHP (Active Registration)
- Educated to degree level or equivalent experience
- Masters level qualification or equivalent experience; working towards a Masters
- Management Qualification or Leadership Diploma
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
