Wiltshire Health and Care LLP

Administrator/Receptionist

Information:

This job is now closed

Job summary

Receptionist / Administrator - Band 2

Permanent part time role(15 hours) Thursday - Friday 8am 4pm or 8:30am 4:30pm (alternating shift pattern)

Based atDevizes Health Centre

We are looking to appoint a self-motivated individual with great interpersonal skills and a commitment to customer service to work as a receptionist at Devizes Health Centre (SN10 3UF)

You will be joining a dedicated administrative team that supports patient care within the outpatient environment and provides a focal point for receiving patients, relatives and carers attending for an outpatient appointment. You will also deal with a varied range of enquiries including meeting room bookings, giving patients information and checking them in for appointments.

The role is interesting and varied and will require someone who has excellent communication skills with the ability to interact professionally with patients, relatives and other staff groups, both by telephone and in person.

Experience of patient administration systems would be advantageous.

If you are enthusiastic and enjoy working in a team then we would like to hear from you. In return we can offer you a supportive, fast moving and varied job, in an often busy environment.

To be eligible for this post the applicant will need to have a good general education as well as excellent customer service and IT skills.

Main duties of the job

We are a busy, friendly team, who would welcome the opportunity to work with a new member of staff willing to contribute to the on-going development of the services we provide.

For an informal discussion please contact:

Heather Byrd, Administration Manager by email heather.byrd@nhs.net or phone 07787271763

About us

Wiltshire Health and Care provides community based health services, enabling people to live healthy independent lives. Our Vision is to enable people to live independant and fulfilling lives for as long as possible. We are an NHS partnership organisation, focused entirely on delivering quality health and care to the people of Wiltshire - not on making a profit.

There has never been a better time to join us. Community services are expanding as part of the NHS Long Term Plan and the population of Wiltshire has never needed the energy, enthusiasm and commitment of our community-focused teams more than now. You will join a friendly and supportive team who live our values of Quality, Integrity, Partnership and Change, which were developed with our staff, patients and carers. We have an overall good rating from the CQC, with the majority of our services rated as Outstanding.

If you already live in or near Wiltshire, youll know that it is a great place to live and work: rolling countryside, bustling market towns and vibrant city life combined with excellent transport links and good schools. If you are looking to move to the area, we offer local employment and a chance to play a crucial role as part of your new community straight away. What are you waiting for?!

Details

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9085-WHC-21634

Job locations

Devizes Health Centre

Marshall Road

Devizes

Wiltshire

SN10 3UF


Job description

Job responsibilities

Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.

Job description

Job responsibilities

Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.

Person Specification

Qualifications

Essential

  • Good general education
  • Patient Administration Systems
  • IT literate
  • Good level of keyboard skills

Desirable

  • ECDL or equivalent
  • Medical Terminology

Experience

Essential

  • To have worked previously in a medical, health or social care environment
  • Reception duties/ meeting & greeting the public
  • Knowledge of data protection and confidentiality
  • Experience of working in an office environment.
Person Specification

Qualifications

Essential

  • Good general education
  • Patient Administration Systems
  • IT literate
  • Good level of keyboard skills

Desirable

  • ECDL or equivalent
  • Medical Terminology

Experience

Essential

  • To have worked previously in a medical, health or social care environment
  • Reception duties/ meeting & greeting the public
  • Knowledge of data protection and confidentiality
  • Experience of working in an office environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wiltshire Health and Care LLP

Address

Devizes Health Centre

Marshall Road

Devizes

Wiltshire

SN10 3UF


Employer's website

https://wiltshirehealthandcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Wiltshire Health and Care LLP

Address

Devizes Health Centre

Marshall Road

Devizes

Wiltshire

SN10 3UF


Employer's website

https://wiltshirehealthandcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Heather Byrd

heather.byrd@nhs.net

Details

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9085-WHC-21634

Job locations

Devizes Health Centre

Marshall Road

Devizes

Wiltshire

SN10 3UF


Supporting documents

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