Virtual Ward Coordinator

Wiltshire Health and Care LLP

Information:

This job is now closed

Job summary

Virtual Wards Coordinator - Band 4

Full and part time Hours, Permanent

Location: Beacon House, Hopton Park, Devizes (possibility of working from other locations &/or home in the future)

Working pattern: We operate a shift pattern 08:00 16:00 & 12:00 20:00 including some weekend & bank holiday cover

We are looking for an experienced administrator to work closely with our Wiltshire NHS@Home Virtual Wards service joining a multi-disciplinary team.

The team provide care to the acutely unwell who would otherwise be admitted to hospital, but for whom short-term treatment at home would be a better option. Treatment will include face-to-face assessment, care and monitoring, with daily consultant-led virtual multidisciplinary team (MDT) reviews for each patient.

Main duties of the job

The Virtual Wards Coordinator role will include liaison with our Community Teams, Urgent crisis response and our Acute partners providing coordinated administration for a virtual ward model. The work will include arranging and coordinating admission to the virtual ward, coordination of patient daily reviews and writing up the outcome of appointments and booking future sessions. Experience of working in a healthcare setting with SystmOne is essential.

About us

Wiltshire Health and Care provides community based health services, enabling people to live healthy independent lives. We are an NHS partnership organisation, focused entirely on delivering quality health and care to the people of Wiltshire - not on making a profit.

There has never been a better time to join us. Community services are expanding as part of the NHS Long Term Plan and the population of Wiltshire has never needed the energy, enthusiasm and commitment of our community-focused teams more than now. Youll join a friendly and supportive team who live our values of Quality, Integrity, Partnership and Change, which were developed with our staff, patients and carers. We have an overall Good rating from the CQC, with the majority of our services rated as Outstanding.

If you already live in or near Wiltshire, youll know that it is a great place to live and work: rolling countryside, bustling market towns and vibrant city life combined with excellent transport links and good schools. If you are looking to move to the area, we offer local employment and a chance to play a crucial role as part of your new community straight away. What are you waiting for?!

Date posted

25 May 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£23,949 to £26,282 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9085-WHC-21101-5

Job locations

Chippenham Community Hospital

Rowden Hill

Chippenham

Wiltshire

SN15 2AJ


Job description

Job responsibilities

Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.

Job description

Job responsibilities

Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.

Person Specification

Experience

Essential

  • Recent experience relevant to role
  • Excellent all round knowledge of Microsoft Office
  • Comprehensive knowledge of office procedures
  • Previous administrative experience at a senior level
  • Experience of working with minimal supervision
  • Experience of multi-tasking and prioritising workProven ability to work with colleagues across health and social care.
  • Basic knowledge of NHS practices, aims, goals etc
  • Experience in a similar senior role
  • An understanding of the structure for the delivery for primary health care services

Desirable

  • Proven ability to work with colleagues across health and social care.
  • Basic knowledge of NHS practices, aims, goals etc
  • Experience in a similar senior role
  • An understanding of the structure for the delivery for primary health care services

Additional Criteria

Essential

  • Access to aa vehicle that can be used for business purposes, hold a full and valid driving licence.

Qualifications

Essential

  • Administrative experience, within a healthcare setting.
  • Educated to A level standard/NVQ Level 3 or equivalent
  • RSA Stage III or equivalent in typewriting/word processing or audio transcription, or equivalent demonstrable skills

Desirable

  • ECDL or equivalent qualification
Person Specification

Experience

Essential

  • Recent experience relevant to role
  • Excellent all round knowledge of Microsoft Office
  • Comprehensive knowledge of office procedures
  • Previous administrative experience at a senior level
  • Experience of working with minimal supervision
  • Experience of multi-tasking and prioritising workProven ability to work with colleagues across health and social care.
  • Basic knowledge of NHS practices, aims, goals etc
  • Experience in a similar senior role
  • An understanding of the structure for the delivery for primary health care services

Desirable

  • Proven ability to work with colleagues across health and social care.
  • Basic knowledge of NHS practices, aims, goals etc
  • Experience in a similar senior role
  • An understanding of the structure for the delivery for primary health care services

Additional Criteria

Essential

  • Access to aa vehicle that can be used for business purposes, hold a full and valid driving licence.

Qualifications

Essential

  • Administrative experience, within a healthcare setting.
  • Educated to A level standard/NVQ Level 3 or equivalent
  • RSA Stage III or equivalent in typewriting/word processing or audio transcription, or equivalent demonstrable skills

Desirable

  • ECDL or equivalent qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wiltshire Health and Care LLP

Address

Chippenham Community Hospital

Rowden Hill

Chippenham

Wiltshire

SN15 2AJ


Employer's website

https://wiltshirehealthandcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Wiltshire Health and Care LLP

Address

Chippenham Community Hospital

Rowden Hill

Chippenham

Wiltshire

SN15 2AJ


Employer's website

https://wiltshirehealthandcare.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Gemma Pugh

gemma.pugh@nhs.net

Date posted

25 May 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£23,949 to £26,282 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9085-WHC-21101-5

Job locations

Chippenham Community Hospital

Rowden Hill

Chippenham

Wiltshire

SN15 2AJ


Supporting documents

Privacy notice

Wiltshire Health and Care LLP's privacy notice (opens in a new tab)