Job summary
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROMSTAFF CURRENTLY EMPLOYED BY NHS WALES
This is an exciting opportunity for an enthusiastic and experienced Business Support Manager to join the Vaccination Programme Wales team. The programme is undergoing a significant transformation to improve the delivery of vaccination services across Wales, aiming to better meet the health protection needs of our population.
As part of this dynamic team, the post holder will provide comprehensive, professional, and confidential business support across a range of initiatives. This includes managing their own workload and taking delegated responsibility for administration and performance management of vaccination projects. The role will also involve working closely with key partners such as NHS Wales Shared Services Partnership, Public Health Wales, Health Boards, Digital Health Care Wales, Welsh Government, and other external stakeholders to support the efficient delivery of strategic priorities and service improvements.
This is a permanent, full-time position with a hybrid working arrangement available (Bocam Park office 2x days a week)
Main duties of the job
As part of this dynamic team, the post holder will provide comprehensive, professional, and confidential business support across a range of initiatives. This includes managing their own workload and taking delegated responsibility for administration and performance management of vaccination projects. The role will also involve working closely with key partners such as NHS Wales Shared Services Partnership, Public Health Wales, Health Boards, Digital Health Care Wales, Welsh Government, and other external stakeholders to support the efficient delivery of strategic priorities and service improvements.
About us
NHS Wales Performance and Improvement works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.
Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.
We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Job description
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person Specification
Qualifications
Essential
- NVQ Level 4, Degree or equivalent level of experience
Experience
Essential
- Experience of communicating with all levels of professional staff and the public.
- Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- Experience of operating Microsoft Office Suite.
- Experience of producing management information reports.
- Experience of project implementation and monitoring ongoing projects.
- Experience of managing finance systems e.g. budget monitoring.
- Experience of managing, maintaining records
- Experience of implementing administrative policies and procedures
- Experience of using the TRAC recruitment system
- Experience of using ESR
Desirable
- Experience in a supervisory / managerial role.
- Experience of monitoring performance indicators.
- Understanding of project management methodologies
- Experience of formal minutes taking
Skills
Essential
- Ability to work on own initiative and self-manage workload.
- Able to organise multi-disciplinary meetings and events.
- Excellent management and communication skills and knowledge.
- Analysing information from numerous sources
- Ability to gather, process and manipulate data in order to derive clear findings
- Advanced IT/keyboard skills
- Proficiency in advanced MS Office applications
Desirable
- Ability to speak Welsh / willingness to learn.
Knowledge
Essential
- Thorough understanding of administrative procedures.
- Knowledge of business and people management
- Understanding of project management.
- Knowledge and understanding of contract monitoring, negotiation and review.
- Knowledge and understanding of Public Health Wales.
- Good working knowledge of IT software, hardware, systems and procedures
- Good working knowledge of Public Health Wales Policies and Procedures.
PERSONAL ATTRIBUTES
Essential
- Work to deadlines and under pressure.
- Work on own initiative.
- Good time-keeping.
- Respect confidentiality.
Desirable
- Continued Professional Development
OTHER
Essential
- Willingness and ability to travel.
Person Specification
Qualifications
Essential
- NVQ Level 4, Degree or equivalent level of experience
Experience
Essential
- Experience of communicating with all levels of professional staff and the public.
- Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- Experience of operating Microsoft Office Suite.
- Experience of producing management information reports.
- Experience of project implementation and monitoring ongoing projects.
- Experience of managing finance systems e.g. budget monitoring.
- Experience of managing, maintaining records
- Experience of implementing administrative policies and procedures
- Experience of using the TRAC recruitment system
- Experience of using ESR
Desirable
- Experience in a supervisory / managerial role.
- Experience of monitoring performance indicators.
- Understanding of project management methodologies
- Experience of formal minutes taking
Skills
Essential
- Ability to work on own initiative and self-manage workload.
- Able to organise multi-disciplinary meetings and events.
- Excellent management and communication skills and knowledge.
- Analysing information from numerous sources
- Ability to gather, process and manipulate data in order to derive clear findings
- Advanced IT/keyboard skills
- Proficiency in advanced MS Office applications
Desirable
- Ability to speak Welsh / willingness to learn.
Knowledge
Essential
- Thorough understanding of administrative procedures.
- Knowledge of business and people management
- Understanding of project management.
- Knowledge and understanding of contract monitoring, negotiation and review.
- Knowledge and understanding of Public Health Wales.
- Good working knowledge of IT software, hardware, systems and procedures
- Good working knowledge of Public Health Wales Policies and Procedures.
PERSONAL ATTRIBUTES
Essential
- Work to deadlines and under pressure.
- Work on own initiative.
- Good time-keeping.
- Respect confidentiality.
Desirable
- Continued Professional Development
OTHER
Essential
- Willingness and ability to travel.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
