Job summary
This post is a Secondment for 100 weeks due to the needs of the service.
If you wish to apply for a secondment, you must have the approval of your line manager.
An exciting opportunity has arisen to join the Six Goals for Urgent & Emergency Care (UEC) team as the Innovation & Transformation Manager (UEC).
The Six Goals Programme brings together expertise from across NHS Wales, including Health Boards, NHS Trusts, NHS Wales Performance and Improvement, the Welsh Value in Health Centre, and Adult Social Care, alongside third-sector partners. Our focus ison delivering national strategic and ministerial priorities for Urgent and Emergency Care, more specifically improving Hospital discharges using a Home First approach, reducing POCD, increasing Trusted Assessor, embedding D2RA and Optimal Hospital Flow Framework across Wales.
The Innovation & Transformation Manager (UEC) will develop, inform and influence the implementation of strategy for service delivery and policy objectives to enable the NHS in achieving and sustaining the national requirements of the Welsh Government Delivery Framework.
Our organisational values ofWorking Together, with Trust and Respect, to Make a Difference, underpinned by our Being Our Best Framework set out how we are expected to undertake our roles. The Being Our Best colleague groups which apply to this role are Colleague and Organisational Leader.
Main duties of the job
The postholder will collaborate with partners to create and update plans that improve outcomes for people using the UEC care system. This will include overseeing the implementation of workstreams and plans to ensure delivery and establishing performance systems to ensure transparency and accountability.
The postholder will clearly communicate the benefits of 6 Goals UEC National Programme transformation for individuals, professionals, the health and care system, and Wales, and ensure regular, clear updates on the programme's progress across the system.
The postholder will identify and address barriers to implementation in collaboration with partners and have the ability to engage and influence effectively at a very senior level including ability to challenge stakeholders and partners and internally. This will include promoting effective system leadership and partnerships, embedding these values in the culture.
The postholder will build strong relationships across NHS Wales, Adult Social Care, Public Health Wales, the NHS Wales Performance and Improvement, and Welsh Government.
The postholder will identify opportunities for innovation, including service redesign and digital solutions, and champion their implementation to improve diabetes outcomes.
The postholder will ensure strong governance, performance management, budget oversight, and risk management within the programme.
About us
NHS Wales Performance and Improvement works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.
Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.
We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
Programme Leadership
- Lead as appropriate and provide support to the 6 Goals UEC National programme on behalf of the 6 Goals UEC National leads and National Director
- Lead as directed and provide support to an effective team to deliver the programmes objectives.
- Convene and service the 6 Goals UEC Board to oversee the system and transformation needed to achieve strategic aims.
- Ensure accountability of the programme NHS Wales Performance and Improvement and 6 Goals UEC Programme Board.
Implementation and Delivery
- Collaborate with partners to create and update plans that improve outcomes for people using the UEC care system
- Oversee the implementation of workstreams and plans to ensure delivery.
- Establish performance systems to ensure transparency and accountability.
- Foster a culture of partnership, performance, and system leadership.
- Account for programme performance and outcomes alongside the Goal 6 National Lead.
Communication
- Clearly communicate the benefits of 6 Goals UEC National Programme transformation for individuals, professionals, the health and care system, and Wales.
- Ensure regular, clear updates on the programmes progress across the system.
System Leadership
- Identify and address barriers to implementation in collaboration with partners.
- Ability to engage and influence effectively at a very senior level including ability to challenge stakeholders and partners and internally
- Promote effective system leadership and partnerships, embedding these values in the culture.
- Ensure strong clinical leadership across the system.
- Build strong relationships across NHS Wales, Adult Social Care, Public Health Wales, the NHS Wales Performance and Improvement, and Welsh Government.
- Support the Clinical Network and Welsh Value in Health Centre in their expert roles.
- Align existing programmes to improve outcomes.
- Work with partners to ensure key interventions are implemented across Wales.
- Create a system-wide commitment to improving 6 Goals UEC National outcomes and Ministerial Priorities.
- Embed a quality improvement approach throughout the programme.
Engagement
- Ensure meaningful engagement with people using the UEC care system and those at high risk, integrating their perspectives into the programme.
Innovation and Improvement
- Identify opportunities for innovation, including service redesign and digital solutions, and champion their implementation to improve diabetes outcomes.
Governance and Stewardship
- Ensure strong governance, performance management, budget oversight, and risk management within the programme.
- Deputise for the 6 Goals UEC National leads, and the National Director as required and act as an ambassador for NHS Wales Performance and Improvement.
Professional Development and Leadership
- Maintain any relevant professional registrations and engage in continuous professional development (CPD).
- Participate in appraisals and support the development of staff to ensure delivery against objectives.
Additional Responsibilities
- Undertake other duties as required by the 6 Goals UEC National leads, or National Director 6 Goals UEC National Programme.
- Participate in the staff appraisal scheme and ensure the appraisal and development of staff under your supervision.
- Note: This job description may be reviewed and updated in consultation with the post holder to reflect the evolving needs of Public Health Wales, NHS Wales, and public health developments
- Respect and safeguard confidentiality and sensitive information.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Job description
Job responsibilities
Programme Leadership
- Lead as appropriate and provide support to the 6 Goals UEC National programme on behalf of the 6 Goals UEC National leads and National Director
- Lead as directed and provide support to an effective team to deliver the programmes objectives.
- Convene and service the 6 Goals UEC Board to oversee the system and transformation needed to achieve strategic aims.
- Ensure accountability of the programme NHS Wales Performance and Improvement and 6 Goals UEC Programme Board.
Implementation and Delivery
- Collaborate with partners to create and update plans that improve outcomes for people using the UEC care system
- Oversee the implementation of workstreams and plans to ensure delivery.
- Establish performance systems to ensure transparency and accountability.
- Foster a culture of partnership, performance, and system leadership.
- Account for programme performance and outcomes alongside the Goal 6 National Lead.
Communication
- Clearly communicate the benefits of 6 Goals UEC National Programme transformation for individuals, professionals, the health and care system, and Wales.
- Ensure regular, clear updates on the programmes progress across the system.
System Leadership
- Identify and address barriers to implementation in collaboration with partners.
- Ability to engage and influence effectively at a very senior level including ability to challenge stakeholders and partners and internally
- Promote effective system leadership and partnerships, embedding these values in the culture.
- Ensure strong clinical leadership across the system.
- Build strong relationships across NHS Wales, Adult Social Care, Public Health Wales, the NHS Wales Performance and Improvement, and Welsh Government.
- Support the Clinical Network and Welsh Value in Health Centre in their expert roles.
- Align existing programmes to improve outcomes.
- Work with partners to ensure key interventions are implemented across Wales.
- Create a system-wide commitment to improving 6 Goals UEC National outcomes and Ministerial Priorities.
- Embed a quality improvement approach throughout the programme.
Engagement
- Ensure meaningful engagement with people using the UEC care system and those at high risk, integrating their perspectives into the programme.
Innovation and Improvement
- Identify opportunities for innovation, including service redesign and digital solutions, and champion their implementation to improve diabetes outcomes.
Governance and Stewardship
- Ensure strong governance, performance management, budget oversight, and risk management within the programme.
- Deputise for the 6 Goals UEC National leads, and the National Director as required and act as an ambassador for NHS Wales Performance and Improvement.
Professional Development and Leadership
- Maintain any relevant professional registrations and engage in continuous professional development (CPD).
- Participate in appraisals and support the development of staff to ensure delivery against objectives.
Additional Responsibilities
- Undertake other duties as required by the 6 Goals UEC National leads, or National Director 6 Goals UEC National Programme.
- Participate in the staff appraisal scheme and ensure the appraisal and development of staff under your supervision.
- Note: This job description may be reviewed and updated in consultation with the post holder to reflect the evolving needs of Public Health Wales, NHS Wales, and public health developments
- Respect and safeguard confidentiality and sensitive information.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Qualifications and Knowledge
Essential
- Masters Degree OR relevant professional qualification OR equivalent experience in a relevant field such as healthcare, public health, management, or leadership.
- Strong knowledge of the healthcare system in Wales, including the role of NHS Wales Performance and Improvement and Public Health Wales.
- Detailed knowledge of NHS, Adult Social Care, Primary care, National and local government
- Knowledge of methods of developing clinical quality assurance and evidence based clinical practice
- Understanding of and commitment to delivery of improved health and social care through mainstream NHS and Social Care activities
Desirable
- Qualification in quality, systems leadership, clinical leadership or programme management
- Knowledge of digital health innovation and its role in public health improvement.
Experience
Essential
- Proven track record of successfully leading large-scale, complex transformation programmes within healthcare or a related sector.
- Experience of working across multiple organisations and teams to deliver strategic outcomes.
- Demonstrated success in managing stakeholders, including senior leaders, clinicians, and external partners.
- Experience of performance management, governance, and budget oversight in large programmes
- Demonstrable experience of influencing without authority
Skills and Attributes
Essential
- Strong leadership, programme management and team-building skills, with the ability to inspire, motivate, and develop staff.
- Excellent communication skills, with the ability to engage, build relationships and influence stakeholders at all levels, including political, corporate, and clinical.
- Successful track record in delivering transformational change, including managing resistance and overcoming barriers
- Ability to develop and maintain effective partnerships across the healthcare system.
- Strategic thinking with the ability to identify opportunities, resolve complex issues, and drive change
- Highly developed analytical and problem-solving skills with the ability to interpret data and inform decision-making.
- Self-motivated, pro-active, and innovative
- Able to prioritise work, and work well against a background of change and uncertainty
- Budget management skills
- Proficient in the use of standard Microsoft software, such as Outlook, Teams, Word, Excel, PowerPoint.
- Ability to demonstrate understanding and application of our workplace values, together with the underpinning behaviours identified for success in this role
Desirable
- Ability to champion innovation, particularly in service redesign and digital health.
- Welsh Language Skills are desirable
Person Specification
Qualifications and Knowledge
Essential
- Masters Degree OR relevant professional qualification OR equivalent experience in a relevant field such as healthcare, public health, management, or leadership.
- Strong knowledge of the healthcare system in Wales, including the role of NHS Wales Performance and Improvement and Public Health Wales.
- Detailed knowledge of NHS, Adult Social Care, Primary care, National and local government
- Knowledge of methods of developing clinical quality assurance and evidence based clinical practice
- Understanding of and commitment to delivery of improved health and social care through mainstream NHS and Social Care activities
Desirable
- Qualification in quality, systems leadership, clinical leadership or programme management
- Knowledge of digital health innovation and its role in public health improvement.
Experience
Essential
- Proven track record of successfully leading large-scale, complex transformation programmes within healthcare or a related sector.
- Experience of working across multiple organisations and teams to deliver strategic outcomes.
- Demonstrated success in managing stakeholders, including senior leaders, clinicians, and external partners.
- Experience of performance management, governance, and budget oversight in large programmes
- Demonstrable experience of influencing without authority
Skills and Attributes
Essential
- Strong leadership, programme management and team-building skills, with the ability to inspire, motivate, and develop staff.
- Excellent communication skills, with the ability to engage, build relationships and influence stakeholders at all levels, including political, corporate, and clinical.
- Successful track record in delivering transformational change, including managing resistance and overcoming barriers
- Ability to develop and maintain effective partnerships across the healthcare system.
- Strategic thinking with the ability to identify opportunities, resolve complex issues, and drive change
- Highly developed analytical and problem-solving skills with the ability to interpret data and inform decision-making.
- Self-motivated, pro-active, and innovative
- Able to prioritise work, and work well against a background of change and uncertainty
- Budget management skills
- Proficient in the use of standard Microsoft software, such as Outlook, Teams, Word, Excel, PowerPoint.
- Ability to demonstrate understanding and application of our workplace values, together with the underpinning behaviours identified for success in this role
Desirable
- Ability to champion innovation, particularly in service redesign and digital health.
- Welsh Language Skills are desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
