Administration Officer

Public Health Wales

The closing date is 01 May 2025

Job summary

An exciting opportunity has arisen for an individual to join the Healthcare Associated Infection, Antimicrobial Resistance & Prescribing Programme (HARP) Team within theHealth Protectiondivision of Public Health Wales NHS Trust, based at Capital Quarter 2, Cardiff. A blended approach to working, from home and the office is being offered.

We are looking for a highly motivated and reliable Administration Officer who has energy, enthusiasm and commitment, excellent interpersonal skills and the confidence to deal with a wide range of matters with sensitivity and diplomacy.

The successful candidate will build and maintain strong working relationships with admin and clinical colleagues within HARP, the wider Health Protection Programmes, and key internal and external stakeholders. They will work with minimal supervision, demonstrating flexibility and adaptability as part of a multi-disciplinary team.

This role will primarily support and provide a wide range of effective and comprehensive administration duties to both admin and clinical professionals working within the HARP programme, as well as supporting other teams as required.

If you are a person who prides yourself on your communication and organisation skills, your ability to prioritise workload and your ability to work cohesively as part of a wider team, then we'd love to hear from you.

Main duties of the job

The post holder is required to communicate across directorates providing comprehensive administrative and clerical support as part of the Public Health Wales HARP Programme. This includes inbox management, supporting the coordination and dissemination of resources, as well as organising meetings and taking concise, clear minutes.

This is a key enabling role in supporting the day-to-day workload of the HARP or other Programme workload.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Public Health Wales is the National Public Health Institute in Wales. Our vision is 'Working to achieve a healthier future for Wales'. We play a pivotal role in driving improvements in population health and well-being, reducing health inequalities, improving healthcare outcomes, protecting the public and supporting the development of health in all policies across Wales.

Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change. We are an organisation that places ourselves at the heart of supporting people, communities, partners, and the Welsh Government in addressing these major challenges and providing solutions for action.

Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.

To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/

For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

028-AC104-0425

Job locations

2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Word processing to RSA III/NVQ Level 3 or equivalent level of experience
  • Good standard of education together with a high level of numeracy, written and spoken English

Experience

Essential

  • Demonstrable experience in an administrative role acting as first point of contact for enquiries
  • Experience of communicating with all levels of professional staff
  • Experience of dealing with confidential, sensitive data and appropriate maintenance and storage of records
  • Experience of transcribing and minute taking
  • Working experience of Microsoft Office Suite

Desirable

  • Working in an NHS environment

Skills

Essential

  • Ability to work on own initiative and manage own workload
  • Advanced keyboard skills
  • Ability to work within a team and to take direction from senior team members
  • Problem solving and fact finding

Knowledge

Essential

  • Good knowledge of MS Office Suite (Excel, Outlook and Word)
  • Awareness of policies and procedures relating to dealing with confidential data
  • Thorough understanding of office procedures
  • Working knowledge of filing/data systems including record management

Desirable

  • Knowledge of Public Health Wales

Personal Attributes

Essential

  • Ability to work to deadlines and under pressure
  • Able to work within a team
  • Ability to work on own initiative
  • Good time management
  • Keen to learn and develop skills

Desirable

  • Continued Personal Development

Other

Essential

  • Willingness and ability to travel between sites
Person Specification

Qualifications

Essential

  • Word processing to RSA III/NVQ Level 3 or equivalent level of experience
  • Good standard of education together with a high level of numeracy, written and spoken English

Experience

Essential

  • Demonstrable experience in an administrative role acting as first point of contact for enquiries
  • Experience of communicating with all levels of professional staff
  • Experience of dealing with confidential, sensitive data and appropriate maintenance and storage of records
  • Experience of transcribing and minute taking
  • Working experience of Microsoft Office Suite

Desirable

  • Working in an NHS environment

Skills

Essential

  • Ability to work on own initiative and manage own workload
  • Advanced keyboard skills
  • Ability to work within a team and to take direction from senior team members
  • Problem solving and fact finding

Knowledge

Essential

  • Good knowledge of MS Office Suite (Excel, Outlook and Word)
  • Awareness of policies and procedures relating to dealing with confidential data
  • Thorough understanding of office procedures
  • Working knowledge of filing/data systems including record management

Desirable

  • Knowledge of Public Health Wales

Personal Attributes

Essential

  • Ability to work to deadlines and under pressure
  • Able to work within a team
  • Ability to work on own initiative
  • Good time management
  • Keen to learn and develop skills

Desirable

  • Continued Personal Development

Other

Essential

  • Willingness and ability to travel between sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Public Health Wales

Address

2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Employer's website

https://phw.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

Public Health Wales

Address

2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Employer's website

https://phw.nhs.wales/ (Opens in a new tab)


For questions about the job, contact:

Operations Manager (HARP Programme)

Emma Prosser

Emma.Prosser2@wales.nhs.uk

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

028-AC104-0425

Job locations

2 Capital Quarter

Tyndall Street

Cardiff

CF10 4BZ


Supporting documents

Privacy notice

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