Job summary
We are looking for a highly motivated and skilled individual who is interested in an opportunity to provide technical support and system administration for Public Health Wales and NHS Wales Executive on the Datix and Civica platforms, ensuring they operate efficiently and securely.
Based in the Nursing,Qualityand Integrated Governance Directorate (NQIG), this role will work with teams across the organisation to develop andmaintainour systems whilst responding to evolving needs.
Main duties of the job
As part of the Putting Things Right team, the post holder will be responsible for delivering training and supporting users to enhance their competencies in using the systems.
This work will involve working with internal and external stakeholders, providing reports and analysis to the organisation, and ensuring that system administration, data management and security aremaintained.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
We are Public Health Wales - the national public health organisation for Wales. Our purpose is 'working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
If you have strong analytical and problem-solving skills and an interest in a supporting role providing technical assistance and system administration to colleagues across Public Health Wales and the NHS Wales Executive then please consider submitting an application.
If you have any queries about the role or the application, please contact Jacqui Westmoreland,Quality, Safety and Putting Things Right Manager, at Jacqui.Westmoreland2@wales.nhs.uk.
Job description
Job responsibilities
If you have strong analytical and problem-solving skills and an interest in a supporting role providing technical assistance and system administration to colleagues across Public Health Wales and the NHS Wales Executive then please consider submitting an application.
If you have any queries about the role or the application, please contact Jacqui Westmoreland,Quality, Safety and Putting Things Right Manager, at Jacqui.Westmoreland2@wales.nhs.uk.
Person Specification
Qualifications and Knowledge
Essential
- Qualified to Degree level in a professionally related subject or equivalent level of skills and knowledge.
- Knowledge of Concerns, Risk and service user experience management principles.
Desirable
- Datix Certified Professional (DCP).
Experience
Essential
- Experience in managing and maintaining information systems.
Desirable
- Experience of query and report building using basic/intermediate SQL.
- Experience of the administration of the Datix.
- Experience of the administration of the Civica.
Skills and Attributes
Essential
- Strong analytical and problem-solving skills.
- Excellent organisational and time management skills, with the ability to prioritise workload, work to deadlines under pressure and work independently.
- Ability to interrogate and manipulate large data sets and triangulate with other data sources.
- Excellent communication skills, both verbal and written.
- Ability to present complex information to a range of audiences.
- Excellent attention to detail and record keeping.
- Proficient in the use of relevant software applications, including MS Office Suite, with a focus on Excel, Word, and SharePoint.
- Ability to demonstrate understanding and application of our workplace values, together with the underpinning behaviours identified for success in this role.
Desirable
- Welsh Language Skills at level 1.
Other
Essential
- Commitment to maintaining confidentiality and data security.
- Ability to travel between sites in a timely manner to meet the needs of the service.
Person Specification
Qualifications and Knowledge
Essential
- Qualified to Degree level in a professionally related subject or equivalent level of skills and knowledge.
- Knowledge of Concerns, Risk and service user experience management principles.
Desirable
- Datix Certified Professional (DCP).
Experience
Essential
- Experience in managing and maintaining information systems.
Desirable
- Experience of query and report building using basic/intermediate SQL.
- Experience of the administration of the Datix.
- Experience of the administration of the Civica.
Skills and Attributes
Essential
- Strong analytical and problem-solving skills.
- Excellent organisational and time management skills, with the ability to prioritise workload, work to deadlines under pressure and work independently.
- Ability to interrogate and manipulate large data sets and triangulate with other data sources.
- Excellent communication skills, both verbal and written.
- Ability to present complex information to a range of audiences.
- Excellent attention to detail and record keeping.
- Proficient in the use of relevant software applications, including MS Office Suite, with a focus on Excel, Word, and SharePoint.
- Ability to demonstrate understanding and application of our workplace values, together with the underpinning behaviours identified for success in this role.
Desirable
- Welsh Language Skills at level 1.
Other
Essential
- Commitment to maintaining confidentiality and data security.
- Ability to travel between sites in a timely manner to meet the needs of the service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
