Job summary
Would You Like To Become a Key Player In Improving Patient Safety Across NHS Wales?
Improvement Cymru is the national quality improvement service for NHS Wales. Our goal is to work with NHS Wales and its partner organisations to achieve sustainable, measurable improvements so that health and care services are safe, reliable and effective. Our work is described in ourImprovement Cymru strategypublished in 2021.
Working across Wales, we deliver improvement support using a National and regional approach, tailored to local need. Our roles are based across Wales providing improvement expertise and support in the following regions:
North Wales
South East Wales
Mid & West Wales
Trusts & Networks (National)
This post offers an opportunity to be part of The Trust and Networks region in Improvement Cymru at a busy and exciting time, as we:
- Work with NHS Wales to progress our programme of Safe Care Together.
- Work with National improvement and lean experts, Welsh Government and colleagues across NHS Wales to create the condition to embed a culture of continuous improvement.
- Work with our partners in the NHS Executive to maximise compliance with the Cancer National Optimal Pathways to reduce unwarranted variation across Wales.
Main duties of the job
You'll be joining an ambitious team, comprising some of the most qualified and experienced Improvement professionals in NHS Wales. Together we lead, embed and champion Improvement across the service - national coordination of local support for safe, reliable and effective care. We offer the opportunity for you to develop your knowledge and skills in Improvement Science. You will be required to utilise this knowledge by coaching our NHS colleagues in the workplace to support their local improvement work.
Our strength comes from our teams having a powerful combination of backgrounds and experience. We want to recruit our new team members from diverse backgrounds with a mix of skills and experiences - we welcome applicants from all sectors, including the NHS.
Successful applicants will be allocated to a defined team, but with ongoing opportunities to matrix work with other Improvement Cymru teams and projects. All posts have national responsibilities and the ability to travel across Wales, including overnight stays, will be necessary for all postholders.
About us
The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.
Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.
We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
Person Specification
Qualifications
Essential
- Educated to Masters Degree level or equivalent level of experience working at a senior management level
- Improvement certification (Improvement in Practice, Lean practitioner level etc.)
- Evidence of continued professional development
- Project/programme management qualification or equivalent experience in leading programme/projects with demonstrable outcomes.
Desirable
- Training delivery qualification
- Coaching qualification, such as ILM
Experience
Essential
- Significant management experience in a senior role including staff management, ideally within the NHS or Social Care.
- Experience of process/problem analysis, challenging existing thinking and generating improvements and solutions
- Experience of successfully leading and implementing project driven change management.
- Experience of mentoring or coaching teams or individuals
Skills
Essential
- Ability to work closely with people in other disciplines and form professional working relationships, influencing, negotiation and resolving conflict with regards to change management
- Ability to communicate highly complex technical concepts and analysis effectively to different organisations and audiences; including formal presentations e.g. Board level.
- Ability to explain and work with concepts of measurement for improvement to a variety of audiences and to provide practical support for teams in developing measures for improvement
- Ability to organise, plan and prioritise a diverse range of complex strategic programmes to meet statutory and other deadlines typically involving other disciplines/organisations.
- Ability to train multi-disciplinary groups including clinical staff through the delivery of multi-organisational training programmes.
- Can demonstrate initiative, creativity, flexibility and a personal ethos of continuous improvement.
- Ability to focus, concentrate and accurately complete tasks within given timeframes whilst dealing with unscheduled interruptions e.g., changing priorities.
- Ability to manage services across organisations.
- Ability to translate strategy into action.
- Demonstrable additional specialist knowledge and expertise e.g. advanced presentation and facilitation skills.
- Knowledge of NHS quality improvement agenda and methodologies.
- Understand the requirements of Information Governance in relation to the NHS.
Personal Attributes
Essential
- Understands the importance of being a strong team player, which includes: oActive participation oCo-operation oRespect and support for others
- Evidence of continuous exploration of alternative solutions to problems
- Commitment to self-development, actively seeking feedback and learning
- Ability to focus, concentrate and accurately complete tasks within given timeframes whilst dealing with unscheduled interruptions e.g. changing priorities
- Ability to meet the frequent travel needs of the post. (The post-holder will be required to travel to any location as required by the organisation which may be remote and distant and this may mean frequent overnight stays away from home).
- Flexible to meet the needs of the service.
Person Specification
Qualifications
Essential
- Educated to Masters Degree level or equivalent level of experience working at a senior management level
- Improvement certification (Improvement in Practice, Lean practitioner level etc.)
- Evidence of continued professional development
- Project/programme management qualification or equivalent experience in leading programme/projects with demonstrable outcomes.
Desirable
- Training delivery qualification
- Coaching qualification, such as ILM
Experience
Essential
- Significant management experience in a senior role including staff management, ideally within the NHS or Social Care.
- Experience of process/problem analysis, challenging existing thinking and generating improvements and solutions
- Experience of successfully leading and implementing project driven change management.
- Experience of mentoring or coaching teams or individuals
Skills
Essential
- Ability to work closely with people in other disciplines and form professional working relationships, influencing, negotiation and resolving conflict with regards to change management
- Ability to communicate highly complex technical concepts and analysis effectively to different organisations and audiences; including formal presentations e.g. Board level.
- Ability to explain and work with concepts of measurement for improvement to a variety of audiences and to provide practical support for teams in developing measures for improvement
- Ability to organise, plan and prioritise a diverse range of complex strategic programmes to meet statutory and other deadlines typically involving other disciplines/organisations.
- Ability to train multi-disciplinary groups including clinical staff through the delivery of multi-organisational training programmes.
- Can demonstrate initiative, creativity, flexibility and a personal ethos of continuous improvement.
- Ability to focus, concentrate and accurately complete tasks within given timeframes whilst dealing with unscheduled interruptions e.g., changing priorities.
- Ability to manage services across organisations.
- Ability to translate strategy into action.
- Demonstrable additional specialist knowledge and expertise e.g. advanced presentation and facilitation skills.
- Knowledge of NHS quality improvement agenda and methodologies.
- Understand the requirements of Information Governance in relation to the NHS.
Personal Attributes
Essential
- Understands the importance of being a strong team player, which includes: oActive participation oCo-operation oRespect and support for others
- Evidence of continuous exploration of alternative solutions to problems
- Commitment to self-development, actively seeking feedback and learning
- Ability to focus, concentrate and accurately complete tasks within given timeframes whilst dealing with unscheduled interruptions e.g. changing priorities
- Ability to meet the frequent travel needs of the post. (The post-holder will be required to travel to any location as required by the organisation which may be remote and distant and this may mean frequent overnight stays away from home).
- Flexible to meet the needs of the service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
