Job summary
We're the Improvement Cymru Academy, part of the new Quality, Safety and Improvement directorate of the NHS Wales Executive.
The Improvement Cymru Academy draws upon local and international learning, bringing new complimentary models of improvement approaches to NHS Wales, as well as integrating offers from partner bodies within Wales. This brings a wider and deeper lens to improvement science, incorporating patient safety, human factors and Lean methodology, all with a focus on quality and based on a co-productive approach.
The post will focus on supporting the creation of improvement learning and support, building upon the solid foundations already established.
You'll be a member of the Improvement Cymru Academy team and will through the delivery of high-quality Improvement training and the provision of bespoke support enable improvement in the quality and safety of care across NHS Wales.
The Improvement Cymru Academy brings together all of our Improvement skills development, coaching and guidance. We work closely with partners in health, social care, education and wider UK improvement partners to inform our improvement curricula development.
Our work aims to make improvement easier to learn about, practice and deliver, providing the strong roots and connections of system-wide improvement. By providing knowledge and skills our aim is to help enable health and care staff to provide the best possible service to people accessing health and care services in Wales.
Main duties of the job
We're about people and working with people to provide the knowledge and skills to improve services. Whatever your professional background we wish to hear from you if you're an innovative and passionate trainer with experience and skills in quality improvement and possess excellent communication skills.
We value diversity, inclusivity, flexibility, and a willingness to work together. If you are curious about developing others through the delivery of high-quality training, enjoy working with people and trying to get the best from them, able to think creatively and wish to work within a dynamic team from differing professional backgrounds, then we would love to see your application. Or if you need to find out more, drop Tom an email at: Tom.damsell@wales.nhs.uk.
You can also find out information about Improvement Cymru by visiting our website.
The role will be based in Cardiff, at the main Improvement Cymru offices, or Wrexham.
Current working conditions support a blended approach, combining office and home working.
At times your work may take you to different partner organisations across Wales. We respect thatthere is more to life than work and we offer a flexible working policy to help you balance your home and working life.
This permanent post is offered on a full time, part time or job share basis.
The ability to speak Welsh is desirable for this post. Welsh and/or English speakers are equally welcome to apply.
About us
The NHS Wales Executive provides a central guiding hand, working in partnership for and on behalf of Welsh Government, in and with the NHS in Wales. The Executive is hosted by Public Health Wales.
We are a national support function delivering 'A Healthier Wales' vision of a whole-system approach to providing excellent health and social care across Wales.
The Executive's role in supporting this vision is to provide strong national leadership and strategic direction enabling, supporting and, where necessary, intervening to ensure the delivery of national priorities and standards, to improve the quality and safety of care. The Executive will drive improvements to achieve better, fairer healthcare outcomes for the people of Wales.
Our organisation is guided by Public Health Wales' Values, 'Working together, with trust and respect, to make a difference'.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visithttps://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience in a management role.
- Evidence of continued professional development
- Completed/previously undertaken improvement training
- Training delivery qualification
Desirable
- Improvement certification (Improvement in Practice, IHI, Lean etc.)
- Project management qualification
Experience
Essential
- Engagement with multi-professional groups and staff at all levels
- Experience of coaching individuals or teams
- Presentation and facilitation experience with multi-professional groups
- Experience of successfully implementing project driven improvements with evidence of learning using improvement science methodologies
Desirable
- Training development experience
Skills
Essential
- Ability to motivate others to encourage collaborative working
- Ability to collaborate with people in other disciplines and form strong stakeholder relationships to improve services
- Ability to gather, analyse and present complex data to influence decision making to improve services
- Ability to find solutions in complex situations that are acceptable to a number of stakeholders
- Ability to apply improvement skills and knowledge
Desirable
- Demonstrate an ability to act as an expert reference point on change management and continuous improvement training issues.
- Ability to train multi-disciplinary groups including clinical staff in continuous improvement methodologies.
Personal Attributes
Essential
- Understands the importance of being a strong team player, which includes: o Active participation o Co-operation o Respect and support for others
- Evidence of continuous exploration of alternative solutions to problems
- Commitment to self-development, actively seeking feedback and learning
- Ability to focus, concentrate and accurately complete tasks within given timeframes whilst dealing with unscheduled interruptions e.g. changing priorities
- Ability to meet the frequent travel needs of the post. (The post holder will be required to travel to any location across Wales and UK, as required by the organisation and this may mean frequent overnight stays away from home)
- Flexible to meet the needs of the service.
Desirable
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience in a management role.
- Evidence of continued professional development
- Completed/previously undertaken improvement training
- Training delivery qualification
Desirable
- Improvement certification (Improvement in Practice, IHI, Lean etc.)
- Project management qualification
Experience
Essential
- Engagement with multi-professional groups and staff at all levels
- Experience of coaching individuals or teams
- Presentation and facilitation experience with multi-professional groups
- Experience of successfully implementing project driven improvements with evidence of learning using improvement science methodologies
Desirable
- Training development experience
Skills
Essential
- Ability to motivate others to encourage collaborative working
- Ability to collaborate with people in other disciplines and form strong stakeholder relationships to improve services
- Ability to gather, analyse and present complex data to influence decision making to improve services
- Ability to find solutions in complex situations that are acceptable to a number of stakeholders
- Ability to apply improvement skills and knowledge
Desirable
- Demonstrate an ability to act as an expert reference point on change management and continuous improvement training issues.
- Ability to train multi-disciplinary groups including clinical staff in continuous improvement methodologies.
Personal Attributes
Essential
- Understands the importance of being a strong team player, which includes: o Active participation o Co-operation o Respect and support for others
- Evidence of continuous exploration of alternative solutions to problems
- Commitment to self-development, actively seeking feedback and learning
- Ability to focus, concentrate and accurately complete tasks within given timeframes whilst dealing with unscheduled interruptions e.g. changing priorities
- Ability to meet the frequent travel needs of the post. (The post holder will be required to travel to any location across Wales and UK, as required by the organisation and this may mean frequent overnight stays away from home)
- Flexible to meet the needs of the service.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
