Job summary
An exciting opportunity has arisen for a confident and capable Communications Manager to join the Public Health Wales Communications Division and play a central role in our Internal and Corporate Communications function.
We're looking for an experienced communications professional who has the drive and appetite to create and deliver effective internal communications, to help engage the hearts and minds of staff.
We are a passionate, caring and values-led Communications Team. We welcome a variety of perspectives and we thrive on making a difference. You'll be joining a learning organisation where we value evidence and research.
We welcome applicants from all backgrounds and experiences and welcome applicants who wish to work on a flexible basis.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The main duties of this job are:
- Develop, deliver and evaluate internal communications campaigns aligned with the organisation's strategic goals and wider communications strategy.
- Provide input and advice to strategic internal communications development and content across the organisation.
- Devise and execute effective communications strategies for key change programmes, using existing internal communication channels.
- Create, write and edit content for Public Health Wales staff internal channels including intranet, social channels, bulletins and other content as required.
- Work with the Senior Communications Manager on the delivery of the corporate events strategy for the organisation, to include major events, including the annual Staff Conference.
- Develop relationships with key staff across the organisation.
- Deputise for the Senior Communications Manager at meetings and in other communications work in their absence when required.
About us
We are Public Health Wales - the national public health organisation for Wales. Our purpose is 'working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visithttps://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- Honours Degree
- MSc or equivalent experience and training in Communications, Public Relations or Journalism
Desirable
- Membership of the Chartered Institute of Public Relations
- Postgraduate qualification in Public Relations
Other
Essential
- Ability to travel to locations across Wales on an occasional basis
Desirable
- The ability to speak Welsh is desirable for this role
Experience
Essential
- Significant experience in internal communications, change communications, planning and implementing PR programmes
- Significant experience in planning and implementing campaigns
Desirable
- Experience handling big staff change programmes.
- Employment in a public health or health service environment
- Work in a complex environment with many stakeholders
- Social marketing experience
Knowledge
Essential
- Comprehensive knowledge and understanding of NHS systems and structures
- Comprehensive knowledge and understanding of the role and functions of public health organisations in Wales
- In depth workings of the written, broadcast and social media
- Comprehensive working of other communication media including audio visual
Desirable
- Public health issues and structures
- Welsh public sector
- Welsh media
- Welsh government and political structures
Skills
Essential
- Excellent written, oral and aural communication skills, including use of spelling and grammar
- Excellent skills for working with and influencing all types of media
- Excellent and well developed influencing and negotiation skills
- Ability to assimilate complex information from multiple sources and to apply personal knowledge to develop creative solutions to complex and challenging problems
- Ability to deliver information, sometimes highly complex, using a variety of presentation tools to a range of different audiences, some of whom may be challenging, at all levels in the organisation in a manner that can be understood by staff at all levels
- Ability to convey complex information in a way which is non confrontational, shows empathy, tact, sensitivity and understanding to a variety of very different perspectives
- Ability to work across organisational boundaries and within different environment
- Ability to build confidence quickly from staff and senior managers in different agencies
- Ability to develop communications strategy at a high level
- Ability to plan campaigns based on sometimes conflicting interests and perspectives
- Ability to take forward policy through action planning and organisation
- Ability to work reliably and efficiently under own initiative or as part of a team at different levels within the organisation
- Good time management skills and ability to prioritise, plan and manage own time to meet tight deadlines and schedules
- Ability to engage and organise a range of staff and stakeholders with different, and sometimes challenging, interests and perspectives so that they can plan, work together and communicate across a broad range of complex programmes and services
- Ability to analyse and evaluate complex situations, policy, evidence, data and information quickly and sometimes in a hostile and fast-moving environment e.g. problem solving, decision making
- Innovation and ability to develop and implement creative solutions to complex and challenging problems
- Ability to offer constructive criticism, to design and introduce improvements and drive change
- Ability to make quick judgements based on the interpretation and comparison of complex, challenging and sometimes emotionally charged situations and facts
- A high level of IT skill and familiarisation with full Microsoft Office Suite, for preparation and production of letters, presentations, documents and reports.
- Ability to utilise IT to gather and maintain information sets
- Ability to use email, internet, intranet, new media and other computer workspace in support of personal and organisational communications
- Ability to interpret and communicate clinical advice and information to patients, the public and media
- Ability to advise clinicians and public health specialists on the interpretation and communication of public health advice and policy
Desirable
- Welsh language speaking and writing skills
PERSONAL ATTRIBUTES
Essential
- Ability to inspire confidence in others including senior managers and clinicians
- Ability to meet tight and rigid deadlines
- Ability to work on multiple tasks
- Ability to stay calm in a crisis
- Ability to think quickly and clearly when faced with unexpected and complex challenges requiring an immediate response
- Ability to respond rationally to emotional, highly charged and unwelcome situations
- Ability to work on own initiative
- Commitment to continuing professional development
Person Specification
Qualifications
Essential
- Honours Degree
- MSc or equivalent experience and training in Communications, Public Relations or Journalism
Desirable
- Membership of the Chartered Institute of Public Relations
- Postgraduate qualification in Public Relations
Other
Essential
- Ability to travel to locations across Wales on an occasional basis
Desirable
- The ability to speak Welsh is desirable for this role
Experience
Essential
- Significant experience in internal communications, change communications, planning and implementing PR programmes
- Significant experience in planning and implementing campaigns
Desirable
- Experience handling big staff change programmes.
- Employment in a public health or health service environment
- Work in a complex environment with many stakeholders
- Social marketing experience
Knowledge
Essential
- Comprehensive knowledge and understanding of NHS systems and structures
- Comprehensive knowledge and understanding of the role and functions of public health organisations in Wales
- In depth workings of the written, broadcast and social media
- Comprehensive working of other communication media including audio visual
Desirable
- Public health issues and structures
- Welsh public sector
- Welsh media
- Welsh government and political structures
Skills
Essential
- Excellent written, oral and aural communication skills, including use of spelling and grammar
- Excellent skills for working with and influencing all types of media
- Excellent and well developed influencing and negotiation skills
- Ability to assimilate complex information from multiple sources and to apply personal knowledge to develop creative solutions to complex and challenging problems
- Ability to deliver information, sometimes highly complex, using a variety of presentation tools to a range of different audiences, some of whom may be challenging, at all levels in the organisation in a manner that can be understood by staff at all levels
- Ability to convey complex information in a way which is non confrontational, shows empathy, tact, sensitivity and understanding to a variety of very different perspectives
- Ability to work across organisational boundaries and within different environment
- Ability to build confidence quickly from staff and senior managers in different agencies
- Ability to develop communications strategy at a high level
- Ability to plan campaigns based on sometimes conflicting interests and perspectives
- Ability to take forward policy through action planning and organisation
- Ability to work reliably and efficiently under own initiative or as part of a team at different levels within the organisation
- Good time management skills and ability to prioritise, plan and manage own time to meet tight deadlines and schedules
- Ability to engage and organise a range of staff and stakeholders with different, and sometimes challenging, interests and perspectives so that they can plan, work together and communicate across a broad range of complex programmes and services
- Ability to analyse and evaluate complex situations, policy, evidence, data and information quickly and sometimes in a hostile and fast-moving environment e.g. problem solving, decision making
- Innovation and ability to develop and implement creative solutions to complex and challenging problems
- Ability to offer constructive criticism, to design and introduce improvements and drive change
- Ability to make quick judgements based on the interpretation and comparison of complex, challenging and sometimes emotionally charged situations and facts
- A high level of IT skill and familiarisation with full Microsoft Office Suite, for preparation and production of letters, presentations, documents and reports.
- Ability to utilise IT to gather and maintain information sets
- Ability to use email, internet, intranet, new media and other computer workspace in support of personal and organisational communications
- Ability to interpret and communicate clinical advice and information to patients, the public and media
- Ability to advise clinicians and public health specialists on the interpretation and communication of public health advice and policy
Desirable
- Welsh language speaking and writing skills
PERSONAL ATTRIBUTES
Essential
- Ability to inspire confidence in others including senior managers and clinicians
- Ability to meet tight and rigid deadlines
- Ability to work on multiple tasks
- Ability to stay calm in a crisis
- Ability to think quickly and clearly when faced with unexpected and complex challenges requiring an immediate response
- Ability to respond rationally to emotional, highly charged and unwelcome situations
- Ability to work on own initiative
- Commitment to continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
