Public Health Wales

Grading Administrator

Information:

This job is now closed

Job summary

An opportunity has arisen for a Full Time (37.5 hrs per week) Administrator to join the Diabetic Eye Screening Wales Grading team based at our centre in Upper Boat, Treforest.

The successful candidate will be responsible for providing comprehensive administration support service to the Grading department in relation to participant referrals to Hospital Eye Services (HES), including updating information relevant to the referral on the participant electronic record.

To coordinate the timely distribution of summary reports to all Hospital Eye Services to ensure DESW referrals have been received and actioned within Secondary Care services.

To act as a point of contact for all HES staff in relation to participant referrals, to ensure receipt of referral is confirmed and provide copies for any required.

This is a busy and varied role, which requires the ability to deal with a wide range of tasks and deadlines. There is a requirement to be organised and be able to prioritise and plan your workload in order to achieve your objectives. A high level of accuracy is required when entering participant pathway information and data into the information management system.

There may be a requirement to work an occasional evening/weekend.

If you have the relevant experience and are self-motivated, with the ability to manage and prioritise a range of competing tasks then we would love to hear from you.

Main duties of the job

Core duties

Working with the Senior Grader/Grading Manager, undertake validation of lists and reports to support the introduction of a robust failsafe system for the HES referral pathways.

Reviewing and investigating patient demographic and patient management records

Updating patient management records in line with agreed standard operating policies and procedures

Processing key failsafe checks

Liaising with a variety of DESW staff, GPs and HES dept to update management pathways appropriately

Dealing with referral changes and general queries from other health professionals

Issuing result information to patients, GPs and other health professionals

Processing and updating failsafe reports

Processing undelivered returned referrals and dealing with changes to demographic details

Auto mailing and franking of mail

Filing

The post holder is responsible for working in an administrative capacity to support the efficient operation of call/ recall and failsafe functions within the Screening Division.

The post holder will be recruited to support the grading pathway administration requirements of Diabetic Eye Screening Wales. As the failsafe processes become established within the programme it is expected that the post holder will undertake all grading administration duties within the grading department.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally me to apply.

About us

We are Public Health Wales - the national public health organisation for Wales. Our purpose is 'working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.

Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.

To find out more about working for us and the benefits we offer please visithttps://phw.nhs.wales/careers/

For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/

Details

Date posted

21 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

028-AC053-0224

Job locations

Diabetic Eye Screening Wales

1 Fairway Court

Pontypridd

CF37 5UA


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualification and knowledge

Essential

  • Good standard of general education, GCSEs including English and Maths or an equivalent Level 2 qualification, or ability to demonstrate relevant knowledge through work experience.
  • Business Admin NVQ level 3 or, equivalent level of knowledge gained through relevant work experience.

Desirable

  • Knowledge of Screening Programmes

Skills and attributes

Essential

  • Excellent written and verbal communication skills
  • Excellent organisation and multitasking abilities
  • Ability to prioritise own workload to meet deadlines
  • Excellent attention to detail
  • Proficient in the use of standard Microsoft software, such as Outlook, Teams, Word, Excel, PowerPoint.

Desirable

  • Welsh Language Skills at level 1, e.g. introduce yourself, greet someone in person, answer the phone with a Welsh scripted greeting

Other

Essential

  • Ability to travel to other sites across Wales in a timely manner as and when requested to meet the needs of the service
  • Hours worked will be on a rota basis between 07:00 and 20:00, occasionally weekend working

Experience

Essential

  • Previous administration experience
Person Specification

Qualification and knowledge

Essential

  • Good standard of general education, GCSEs including English and Maths or an equivalent Level 2 qualification, or ability to demonstrate relevant knowledge through work experience.
  • Business Admin NVQ level 3 or, equivalent level of knowledge gained through relevant work experience.

Desirable

  • Knowledge of Screening Programmes

Skills and attributes

Essential

  • Excellent written and verbal communication skills
  • Excellent organisation and multitasking abilities
  • Ability to prioritise own workload to meet deadlines
  • Excellent attention to detail
  • Proficient in the use of standard Microsoft software, such as Outlook, Teams, Word, Excel, PowerPoint.

Desirable

  • Welsh Language Skills at level 1, e.g. introduce yourself, greet someone in person, answer the phone with a Welsh scripted greeting

Other

Essential

  • Ability to travel to other sites across Wales in a timely manner as and when requested to meet the needs of the service
  • Hours worked will be on a rota basis between 07:00 and 20:00, occasionally weekend working

Experience

Essential

  • Previous administration experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Public Health Wales

Address

Diabetic Eye Screening Wales

1 Fairway Court

Pontypridd

CF37 5UA


Employer's website

https://phw.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

Public Health Wales

Address

Diabetic Eye Screening Wales

1 Fairway Court

Pontypridd

CF37 5UA


Employer's website

https://phw.nhs.wales/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Grading Manager

Helen Wallace

helen.wallace@wales.nhs.uk

01443849322

Details

Date posted

21 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

028-AC053-0224

Job locations

Diabetic Eye Screening Wales

1 Fairway Court

Pontypridd

CF37 5UA


Supporting documents

Privacy notice

Public Health Wales's privacy notice (opens in a new tab)