Job summary
National Strategic Clinical Networks (NSCN) are an essential national vehicle for joint working between key stakeholders including NHS Wales, Welsh Government and the third sector to improve the outcomes and experience for the population of Wales. Integral to this is the need for continuous improvement and transformational change across a range of our services and approaches and the role of the Strategic Clinical Network is to support this at national, regional and local levels.
This role provides an excellent opportunity for a highly motivated individual to support the administration and delivery of exciting projects of work within the National Strategic Clinical Network (NSCN) for Diabetes in supporting health boards/trusts to improve the delivery of key health services across Wales.
Main duties of the job
Working closely with the Diabetes Network Support Manager and core Network team, the Diabetes Network Administrator will be supporting a wide range of duties aimed at ensuring the success and effectiveness of the NSCN for Diabetes. Main duties include:
- Liaising and supporting the coordination of Network activity
- Support the dissemination and coordination of resources
- Providing general admin support
- Organise and support the planning of meetings/events and taking minutes / notes.
- Support the efficient delivery of a range of projects
- Effectively communicating and liaising with staff, members of partner organisations, stakeholders and patients and public representatives.
- Produce work to deadlines whilst ensuring compliance with Public Health
Working from home or from one of the NHS Executive offices can be.
About us
We are Public Health Wales - the national public health organisation for Wales. Our purpose is 'working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visithttps://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job description
Job responsibilities
- Provide and receive routine information orally, in writing and electronically to inform work colleagues, the public and external organisations using tact and persuasive skills when necessary i.e. when dealing with angry/upset members of the public in the event of an emergency/outbreak etc
- Work as part of the administrative team, ensuring effective communication between Networks and providing information and advice in a timely manner
- Provide an effective and professional service when liaising with colleagues, stakeholders and the public
- Setting up, managing and maintaining filing systems, ensuring that information is appropriately and securely stored, filed and retrievable whilst adhering to information governance guidelines to protect personal information
- Deal with personal emails and take action on delegated emails at managers request and supervision
Job description
Job responsibilities
- Provide and receive routine information orally, in writing and electronically to inform work colleagues, the public and external organisations using tact and persuasive skills when necessary i.e. when dealing with angry/upset members of the public in the event of an emergency/outbreak etc
- Work as part of the administrative team, ensuring effective communication between Networks and providing information and advice in a timely manner
- Provide an effective and professional service when liaising with colleagues, stakeholders and the public
- Setting up, managing and maintaining filing systems, ensuring that information is appropriately and securely stored, filed and retrievable whilst adhering to information governance guidelines to protect personal information
- Deal with personal emails and take action on delegated emails at managers request and supervision
Person Specification
Qualifications
Essential
- Word processing to RSA III/NVQ Level 3 or equivalent level of experience
- Good standard of education together with a high level of numeracy, written and spoken English
Desirable
Experience
Essential
- Demonstrable experience in an administrative role
- Experience of communicating with all levels of professional staff and the public
- Experience of dealing with confidential, sensitive data, appropriate maintenance and storage of records
- Profiad o ymdrin data cyfrinachol a sensitif a chynnal a storio cofnodion yn briodol
- Working experience of Microsoft Office Suite
Desirable
- Administering finance systems, e.g. requisitions, budget monitoring
- Working in an NHS environment
Skills
Essential
- Ability to work on own initiative and manage own workload
- Able to manage diaries
- Advanced keyboard skills
- Good written and verbal communication skills
- Good organisational skills
- Ability to work within a team and to take direction from senior team members
- Problem solving and fact finding
Desirable
- Ability to speak Welsh or willingness to learn
Knowledge
Essential
- Good knowledge of MS Office Suite
- Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
- Thorough understanding of office procedures
- Working knowledge of filing/data systems including record management
Desirable
- Knowledge of Public Health Wales
Personal attributes
Essential
- Ability to work to deadlines and under pressure
- Able to work within a team
- Ability to work on own initiative
- Good time management
- Respect confidentiality
- Keen to learn and develop skills
Desirable
- Continued Personal Development
Other
Essential
- Willingness and ability to travel between sites
Person Specification
Qualifications
Essential
- Word processing to RSA III/NVQ Level 3 or equivalent level of experience
- Good standard of education together with a high level of numeracy, written and spoken English
Desirable
Experience
Essential
- Demonstrable experience in an administrative role
- Experience of communicating with all levels of professional staff and the public
- Experience of dealing with confidential, sensitive data, appropriate maintenance and storage of records
- Profiad o ymdrin data cyfrinachol a sensitif a chynnal a storio cofnodion yn briodol
- Working experience of Microsoft Office Suite
Desirable
- Administering finance systems, e.g. requisitions, budget monitoring
- Working in an NHS environment
Skills
Essential
- Ability to work on own initiative and manage own workload
- Able to manage diaries
- Advanced keyboard skills
- Good written and verbal communication skills
- Good organisational skills
- Ability to work within a team and to take direction from senior team members
- Problem solving and fact finding
Desirable
- Ability to speak Welsh or willingness to learn
Knowledge
Essential
- Good knowledge of MS Office Suite
- Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
- Thorough understanding of office procedures
- Working knowledge of filing/data systems including record management
Desirable
- Knowledge of Public Health Wales
Personal attributes
Essential
- Ability to work to deadlines and under pressure
- Able to work within a team
- Ability to work on own initiative
- Good time management
- Respect confidentiality
- Keen to learn and develop skills
Desirable
- Continued Personal Development
Other
Essential
- Willingness and ability to travel between sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Public Health Wales
Address
NHS Wales Haelth Collaborative River House
Ynysbridge Road
Gwaelod- Y- Garth, Cardiff
CF15 9SS
Employer's website
https://phw.nhs.wales/ (Opens in a new tab)
