Welsh Ambulance NHS Trust

Fleet Technical Assistant

The closing date is 08 December 2025

Job summary

The post holder provides general support to the Central and South Central Fleet Department and its activities and operations, dealing with suppliers in relation to vehicle service bookings.

Main duties of the job

The post holder is responsible for co-ordinating the service booking process between contracted garages and operational departments, monitoring work carried out, keeping all systems updating and dealing with any related problems.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Details

Date posted

01 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

020-AC130-1225

Job locations

Merthyr Tydfil Workshops

Unit 2 Triangle Business Park Road

Merthyr Tydfil

CF48 4TQ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

  • NVQ Level 3 in Business Administration or equivalent qualification plus additional knowledge of financial procedures/contract law to Diploma Level obtained through formal qualifications (e.g. CIPS) and/or equivalent experience; or equivalent level of experience within a Business Admin/Procurement environment.
  • General understanding of contracts management
  • Willingness to undertake appropriate training to enhance knowledge of specialised equipment and technical procedures to ensure value for money and support compliance with cost improvement initiatives

Desirable

  • Sound knowledge of workshop and garage technical operations
  • Detailed technical knowledge of vehicle and mechanical fitting practices and procedures

Experience

Essential

  • Experience of using financial systems such as Oracle for the ordering of supplies
  • Experience of using Microsoft office packages i.e. teams, word, excel, powerpoint and outlook
  • Experience of working within a demanding environment with competing priorities and workloads
  • Experience of liaising with customer and service users, crossing organisational boundaries

Desirable

  • Experience of business administrative practices relating to workshops and garages

Values

Essential

  • Demonstrates Trust values

Other

Essential

  • Ability to travel within geographical area.
  • Flexible approach to work

Aptitude and Abilities

Essential

  • Self-motivated, highly committed and able to work with a minimum of supervision
  • Effective organisational and administrative skills
  • Good interpersonal skills, able to build productive working relations with internal and external contacts
  • Ability to liaise with external suppliers and persuasive skills
  • Ability to work effectively as part of a team
  • Computer literate with standard keyboard skills
  • High level of commitment and motivation
  • Able to assimilate information quickly and to think logically
  • Able to work under pressure and to deadlines, as required
  • Logical thinker, able to deal with problems with a common sense approach
  • Good written and verbal and communication skills, able to convey information and complete all necessary documentation accurately

Desirable

  • Ability to speak Welsh
Person Specification

Qualifications and/or Knowledge

Essential

  • NVQ Level 3 in Business Administration or equivalent qualification plus additional knowledge of financial procedures/contract law to Diploma Level obtained through formal qualifications (e.g. CIPS) and/or equivalent experience; or equivalent level of experience within a Business Admin/Procurement environment.
  • General understanding of contracts management
  • Willingness to undertake appropriate training to enhance knowledge of specialised equipment and technical procedures to ensure value for money and support compliance with cost improvement initiatives

Desirable

  • Sound knowledge of workshop and garage technical operations
  • Detailed technical knowledge of vehicle and mechanical fitting practices and procedures

Experience

Essential

  • Experience of using financial systems such as Oracle for the ordering of supplies
  • Experience of using Microsoft office packages i.e. teams, word, excel, powerpoint and outlook
  • Experience of working within a demanding environment with competing priorities and workloads
  • Experience of liaising with customer and service users, crossing organisational boundaries

Desirable

  • Experience of business administrative practices relating to workshops and garages

Values

Essential

  • Demonstrates Trust values

Other

Essential

  • Ability to travel within geographical area.
  • Flexible approach to work

Aptitude and Abilities

Essential

  • Self-motivated, highly committed and able to work with a minimum of supervision
  • Effective organisational and administrative skills
  • Good interpersonal skills, able to build productive working relations with internal and external contacts
  • Ability to liaise with external suppliers and persuasive skills
  • Ability to work effectively as part of a team
  • Computer literate with standard keyboard skills
  • High level of commitment and motivation
  • Able to assimilate information quickly and to think logically
  • Able to work under pressure and to deadlines, as required
  • Logical thinker, able to deal with problems with a common sense approach
  • Good written and verbal and communication skills, able to convey information and complete all necessary documentation accurately

Desirable

  • Ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

Merthyr Tydfil Workshops

Unit 2 Triangle Business Park Road

Merthyr Tydfil

CF48 4TQ


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

Merthyr Tydfil Workshops

Unit 2 Triangle Business Park Road

Merthyr Tydfil

CF48 4TQ


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Regional Fleet Manager

Gavin Lane

Gavin.lane@wales.nhs.uk

07711632106

Details

Date posted

01 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

020-AC130-1225

Job locations

Merthyr Tydfil Workshops

Unit 2 Triangle Business Park Road

Merthyr Tydfil

CF48 4TQ


Supporting documents

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