Job summary
This is an exciting opportunity to join the Welsh Ambulance Services University NHS Trust (WAST) within the Quality, Safety and Patient Experience Directorate, supporting service users across Wales to access the right care, treatment, and health information for urgent and emergency health needs. As part of our clinical leadership structure, you'll play a pivotal role in the ongoing development and transformation of remote clinical care for patients assessed by our remote integrated care teams (NHS 111 / 999).
You'll work in partnership with internal colleagues and external partners across urgent, unscheduled, emergency, and primary care settings to develop and maintain high-quality assessment strategies, guidelines, treatment pathways, and quality performance indicators. You'll also contribute to education, research, clinical practice, and leadership activities that shape remote service delivery in line with national clinical careers frameworks.
Main duties of the job
- Lead the development and delivery of remote clinical care, providing strong professional clinical leadership to qualified and non-qualified colleagues.
- Plan and implement clinical practice changes to improve patient outcomes, progressing these through governance processes.
- Monitor and assess clinical indicators, patient safety data, and feedback to drive continuous improvement.
- Support and lead research, innovation, and improvement projects across the health and care sector in Wales.
- Communicate highly complex and sensitive information with patients and clinicians, facilitating collaborative approaches for best outcomes.
- Continue to work clinically for 10-20% of your time while developing expertise in remote care and building networks across Wales.
- Develop and deliver formal training and teaching packages to support remote assessment of patients.
- Explore and implement new digital clinical systems and technologies, including AI and remote monitoring.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- Professional registration (NMC or HCPC).
- Competent clinical skills and knowledge across all areas of Remote Clinical Care practice.
- Level 7 Education relevant to the area of practice.
- Advanced theoretical knowledge and practical experience to conduct clinical consultation and/or examination relevant to Clinical practice.
- Significant post-registration experience in a range of Clinical settings
- Knowledge and application of research methodologies and clinical audit techniques.
- Knowledge and understanding of current professional Clinical issues and the national Remote Clinical care agenda.
Desirable
- Management/Leadership qualification or possess equivalent skills and experience
- Experience in remote clinical practice (video, telephone, remote monitoring, virtual wards).
Experience
Essential
- Experience providing clinical leadership, motivating, and supporting clinicians through change
- Experience in applying research methodologies and clinical audit techniques.
- Proven track record of working collaboratively with multi-disciplinary teams.
- Experience in working in Remote Clinical telephone triage or advice line services
Desirable
- Experience in teaching multi-professional staff.
- Experience in staff management and professional development.
Skills and Attributes
Essential
- Clinical skills competence for environment/ setting.
- Demonstrate leadership/supervision experience.
- Positive and professional outlook to work.
Desirable
- Welsh Language Skills are desirable at level 1 in understanding, speaking, reading, and writing in Welsh.
- Ability to travel throughout the organisation.
Person Specification
Qualifications and Knowledge
Essential
- Professional registration (NMC or HCPC).
- Competent clinical skills and knowledge across all areas of Remote Clinical Care practice.
- Level 7 Education relevant to the area of practice.
- Advanced theoretical knowledge and practical experience to conduct clinical consultation and/or examination relevant to Clinical practice.
- Significant post-registration experience in a range of Clinical settings
- Knowledge and application of research methodologies and clinical audit techniques.
- Knowledge and understanding of current professional Clinical issues and the national Remote Clinical care agenda.
Desirable
- Management/Leadership qualification or possess equivalent skills and experience
- Experience in remote clinical practice (video, telephone, remote monitoring, virtual wards).
Experience
Essential
- Experience providing clinical leadership, motivating, and supporting clinicians through change
- Experience in applying research methodologies and clinical audit techniques.
- Proven track record of working collaboratively with multi-disciplinary teams.
- Experience in working in Remote Clinical telephone triage or advice line services
Desirable
- Experience in teaching multi-professional staff.
- Experience in staff management and professional development.
Skills and Attributes
Essential
- Clinical skills competence for environment/ setting.
- Demonstrate leadership/supervision experience.
- Positive and professional outlook to work.
Desirable
- Welsh Language Skills are desirable at level 1 in understanding, speaking, reading, and writing in Welsh.
- Ability to travel throughout the organisation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
