Welsh Ambulance NHS Trust

Assistant Director of Planning & Transformation

The closing date is 07 September 2025

Job summary

We have an exciting ambition to transform the services we provide for the people of Wales, with leadership, planning and change management skills central to delivery.

The Welsh Ambulance Services University NHS Trust (WAST) provides services across 8,000 square miles to over 3.5 million people, from Emergency Medical Services, to 111, 999, non-emergency patient transport and the national 111.wales website. As part of Strategy and Planning Directorate, you'll be directly involved in transforming the patient journey through delivery of our Integrated Medium Term Plan and overseeing and supporting our major programmes of change.

Main duties of the job

We are very excited to recruit an Assistant Director of Planning and Transformation.

This person will lead the organisation in embedding a culture of planning and delivery across the organisation, so we will need a strong leader with experience and expertise in working collaboratively with people across and outside the organisation, with excellent organisational, influencing and change management skills.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£78,120 to £90,013 a year per annum

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

020-AC089-0825

Job locations

Welsh Ambulance Services University NHS Trust

One of three WAST Headquarters across Wales/Or Home Working

Across Wales

NP44 7HF


Job description

Job responsibilities

The successful candidate will work nationally within NHS Wales to represent WAST in key regional or national planning forums, whilst deputising for the Director of Strategy, Planning and Performance where required.

Further details are available in the job description and person specification. Additionally, if you would like an informal discussion about the role please contact Hugh Bennett, interim Deputy Director of Strategy Planning and Performance athugh.bennett@wales.nhs.uk

We look forward to receiving your application form and hope to be supporting you with your career in the Welsh Ambulance Service in the near future.

Job description

Job responsibilities

The successful candidate will work nationally within NHS Wales to represent WAST in key regional or national planning forums, whilst deputising for the Director of Strategy, Planning and Performance where required.

Further details are available in the job description and person specification. Additionally, if you would like an informal discussion about the role please contact Hugh Bennett, interim Deputy Director of Strategy Planning and Performance athugh.bennett@wales.nhs.uk

We look forward to receiving your application form and hope to be supporting you with your career in the Welsh Ambulance Service in the near future.

Person Specification

Qualifications and Knowledge

Essential

  • Educated to degree Level in a professionally related subject
  • Developed knowledge of strategic planning and development
  • Knowledge and experience of service redesign techniques, for example: LEAN and systems thinking

Desirable

  • Programme and project management qualifications

Experience

Essential

  • Experience of implementing strategy and plans to support service delivery for a medium size organisation
  • Evidence of solving a range of complex operational and strategic problems.
  • Proven track record of successfully planning, developing and implementing change within a complex environment
  • Knowledge of the NHS Wales strategic planning environment and planning system.

Skills and Attributions

Essential

  • Excellent communication skills (written and verbal); interpersonal skills with the ability to communicate information to executive level decision-makers, senior managers, staff and external agencies
  • Highly developed analytical and problem-solving skills
  • Ability to enthuse, motivate and involve individuals and large teams, and have them understand your expectations

Other

Essential

  • This role requires travel pan Wales
  • Able to work hours flexibly
Person Specification

Qualifications and Knowledge

Essential

  • Educated to degree Level in a professionally related subject
  • Developed knowledge of strategic planning and development
  • Knowledge and experience of service redesign techniques, for example: LEAN and systems thinking

Desirable

  • Programme and project management qualifications

Experience

Essential

  • Experience of implementing strategy and plans to support service delivery for a medium size organisation
  • Evidence of solving a range of complex operational and strategic problems.
  • Proven track record of successfully planning, developing and implementing change within a complex environment
  • Knowledge of the NHS Wales strategic planning environment and planning system.

Skills and Attributions

Essential

  • Excellent communication skills (written and verbal); interpersonal skills with the ability to communicate information to executive level decision-makers, senior managers, staff and external agencies
  • Highly developed analytical and problem-solving skills
  • Ability to enthuse, motivate and involve individuals and large teams, and have them understand your expectations

Other

Essential

  • This role requires travel pan Wales
  • Able to work hours flexibly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

Welsh Ambulance Services University NHS Trust

One of three WAST Headquarters across Wales/Or Home Working

Across Wales

NP44 7HF


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

Welsh Ambulance Services University NHS Trust

One of three WAST Headquarters across Wales/Or Home Working

Across Wales

NP44 7HF


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Interim Deputy Dir Strategy Planning & Performance

Hugh Bennett

hugh.bennett@wales.nhs.uk

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£78,120 to £90,013 a year per annum

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

020-AC089-0825

Job locations

Welsh Ambulance Services University NHS Trust

One of three WAST Headquarters across Wales/Or Home Working

Across Wales

NP44 7HF


Supporting documents

Privacy notice

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