Job summary
An exciting opportunity has arisen for a full-time (37.5 hours per week) Band 5 Business Support Officer within the Operations Directorate, base is to be agreed upon appointment.
This is a substantive post.
Reporting to the Business Manager as part of the National Operations and Support team, you will provide efficient and effective business support across the directorate and collaborate with other directorates.
The role will play a vital role in facilitating effective communication across the directorate. They will actively develop and maintain relationships with both staff and stakeholders, ensuring maximum staff involvement and fostering a culture of partnership working.
The role will support the directorate at various meetings effectively conveying relevant information to all parties involved. They will support projects and the Operations Governance Structure, supporting the team in providing clear and concise information and data.
The role will support operational delivery, monitoring progress against deliverables, they will capture risks and issues and the documenting of necessary corrective measures and associated mitigating actions.
They will generate information and reports as required, offering guidance based on their analysis.
Main duties of the job
The Business Support Officers will be required to support the operational planning for their respective Region, and assist with advisory support on work streams and business requirements within the Directorate. The post holder will fulfil the role of Business Support Officer as part of the Operations Directorate and will be Regionally based.
The post holder will be contribute to the design and writing of all Board, Exec and other committee papers for the directorate reporting to the Business Support Manager, and as a key member of the Operations team the post holders will work across agencies within Wales as required.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent experience in a relevant area.
Desirable
- Project Management qualification
Experience
Essential
- Experience of administrative procedures, project management or information analysis
- Basic knowledge of project principles
- Previous experience in similar position within the health sector
- Experience of working on change projects.
Aptitude and Abilities
Essential
- Demonstrate communication skills in complex information and administrative matters, requiring developed interpersonal and oral/written communication skills
- Demonstrable ability to work effectively as part of a multi professional, organisational team.
- Ability to produce comprehensive draft reports data and plans
- Evidence of networking skills
- Ability to work on own initiative and organise own workload with minimal supervision, working to tight and often changing timescales
- Time management skills and ability to prioritise own workload
- IT skills including Word and Excel
Desirable
Values
Essential
- Demonstrable examples of upholding/living the Trust behaviours.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent experience in a relevant area.
Desirable
- Project Management qualification
Experience
Essential
- Experience of administrative procedures, project management or information analysis
- Basic knowledge of project principles
- Previous experience in similar position within the health sector
- Experience of working on change projects.
Aptitude and Abilities
Essential
- Demonstrate communication skills in complex information and administrative matters, requiring developed interpersonal and oral/written communication skills
- Demonstrable ability to work effectively as part of a multi professional, organisational team.
- Ability to produce comprehensive draft reports data and plans
- Evidence of networking skills
- Ability to work on own initiative and organise own workload with minimal supervision, working to tight and often changing timescales
- Time management skills and ability to prioritise own workload
- IT skills including Word and Excel
Desirable
Values
Essential
- Demonstrable examples of upholding/living the Trust behaviours.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
