Welsh Ambulance NHS Trust

Organisational Development Manager (Leadership, Management & Teams)

The closing date is 29 May 2025

Job summary

Are you an experienced Organisational Development (OD) professional looking for your next challenge? We are seeking a skilled OD Manager to join our Culture and OD team on a permanent basis.

It is an exciting time to be part of the Culture and OD team at Welsh Ambulance Services University NHS Trust. We have several initiatives underway to enhance culture, leadership, management, and team development, enabling all our employees to perform at their best. You will have a proven track record in delivering leadership and team development programmes across a complex organisation. Using your OD expertise, you will interpret data, diagnose situations, and develop and deliver solutions in partnership with other members of the OD and People and Culture team, leaders, managers, and key stakeholders. This role allows you to be creative, work independently, and collaborate with others to co-design and implement interventions that positively impact workplace culture and team performance.

You will work in an agile manner, working from home and from key offices across Wales. Due to the role covering Wales, there will be a requirement for some travel.

Main duties of the job

Support the Head of Culture and Organisational Development in implementing the Leadership and Management Development Strategy, ensuring alignment with the Trust's overall People and Culture Strategy.

Facilitate leadership, management, and team development initiatives throughout the Trust, designing and delivering programmes that improve culture and build leadership capabilities across all levels of the organisation.

Act as the lead specialist for leadership and management development, working independently within broad occupational policies and guidelines to embed leadership best practices into the Trust's working culture.

Provide professional advice to managers on leadership and management development policies, procedures, and practices, ensuring an evidence-based approach to leadership growth.

Develop and integrate leadership development strategies into the Trust's culture through focused OD work, including workshops, coaching, and team development initiatives.

Support the Head of Culture and Organisational Development in delivering designated OD programme activities, building internal capability and capacity in leadership, management, and continuous improvement.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Details

Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,840 to £53,602 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

020-AC043-0525

Job locations

Vantage Point House, Cwmbran NP447HF; Matrix House, Swansea SA68RE: Ty Elwy, St Asaph LL170LJ

Across Wales

LL17 0LJ


Job description

Job responsibilities

If you value the opportunity to make a tangible impact on organisational culture within a progressive healthcare environment, we would love to hear from you.

The post promotes, champions, and leads leadership, management, and team development programmes across the organisation to support a positive employee experience and enhance leadership effectiveness.

The post holder ensures that the Welsh Ambulance Services University NHS Trust fulfils its obligations and aims to develop a positive leadership culture that supports organisational goals.

The post holder will support the Head of Culture and Organisational Development in implementing the Leadership and Management Development Strategy and will be directly responsible for facilitating leadership development initiatives throughout the Trust. They will lead and coordinate the development of strategies and policies to support leadership and team development, ensuring compliance with best practices and relevant legislation.

Acting as a lead specialist in culture, leadership, management, and team development, the post holder will work independently within broad occupational policies and guidelines to ensure the Trust meets and exceeds its People and Culture objectives. This will include:

  • Providing professional advice to managers on leadership development policies, procedures, and best practices.
  • Ensuring leadership strategies are embedded in the Trusts working culture through targeted OD interventions such as coaching, masterclasses, and workshops.
  • Supporting the development of leadership capabilities across all levels of the organisation, building a culture of continuous learning and improvement.
  • Collaborating with internal and external stakeholders to design and deliver effective culture, leadership and team development initiatives.
  • Evaluating the effectiveness of leadership development initiatives and making evidence-based recommendations for continuous improvement.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

If you value the opportunity to make a tangible impact on organisational culture within a progressive healthcare environment, we would love to hear from you.

The post promotes, champions, and leads leadership, management, and team development programmes across the organisation to support a positive employee experience and enhance leadership effectiveness.

The post holder ensures that the Welsh Ambulance Services University NHS Trust fulfils its obligations and aims to develop a positive leadership culture that supports organisational goals.

The post holder will support the Head of Culture and Organisational Development in implementing the Leadership and Management Development Strategy and will be directly responsible for facilitating leadership development initiatives throughout the Trust. They will lead and coordinate the development of strategies and policies to support leadership and team development, ensuring compliance with best practices and relevant legislation.

Acting as a lead specialist in culture, leadership, management, and team development, the post holder will work independently within broad occupational policies and guidelines to ensure the Trust meets and exceeds its People and Culture objectives. This will include:

  • Providing professional advice to managers on leadership development policies, procedures, and best practices.
  • Ensuring leadership strategies are embedded in the Trusts working culture through targeted OD interventions such as coaching, masterclasses, and workshops.
  • Supporting the development of leadership capabilities across all levels of the organisation, building a culture of continuous learning and improvement.
  • Collaborating with internal and external stakeholders to design and deliver effective culture, leadership and team development initiatives.
  • Evaluating the effectiveness of leadership development initiatives and making evidence-based recommendations for continuous improvement.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

Essential

  • Educated to Masters level in a relevant subject or equivalent evidenced experience
  • OD Practitioner Qualification / CIPD Module or prepared to undertake
  • Coaching Qualification

Desirable

  • Accredited feedback facilitator e.g. Insights Discovery

Experience

Essential

  • Experience in influencing people and change specialist experience to be able to provide the appropriate advice
  • Working with complex projects
  • Working in collaborative internally and externally
  • Experience of working within a unionised environment and building successful partnerships
  • Proven track record of developing and implementing people policies and programmes of work
  • Experience of working with the specialist area of Leadership and Management Development, Teams and Coaching
  • Experience of organisational development and managing change and advising on the implications of change
  • Knowledge of best people management practice
  • Knowledge of the broad strategic direction of the NHS including the Quality and Service Improvement Agenda

Desirable

  • Welsh Speaker
Person Specification

Qualifications and Knowledge

Essential

  • Educated to Masters level in a relevant subject or equivalent evidenced experience
  • OD Practitioner Qualification / CIPD Module or prepared to undertake
  • Coaching Qualification

Desirable

  • Accredited feedback facilitator e.g. Insights Discovery

Experience

Essential

  • Experience in influencing people and change specialist experience to be able to provide the appropriate advice
  • Working with complex projects
  • Working in collaborative internally and externally
  • Experience of working within a unionised environment and building successful partnerships
  • Proven track record of developing and implementing people policies and programmes of work
  • Experience of working with the specialist area of Leadership and Management Development, Teams and Coaching
  • Experience of organisational development and managing change and advising on the implications of change
  • Knowledge of best people management practice
  • Knowledge of the broad strategic direction of the NHS including the Quality and Service Improvement Agenda

Desirable

  • Welsh Speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

Vantage Point House, Cwmbran NP447HF; Matrix House, Swansea SA68RE: Ty Elwy, St Asaph LL170LJ

Across Wales

LL17 0LJ


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

Vantage Point House, Cwmbran NP447HF; Matrix House, Swansea SA68RE: Ty Elwy, St Asaph LL170LJ

Across Wales

LL17 0LJ


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Culture and OD

Sara Mills

sara.mills@wales.nhs.uk

Details

Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,840 to £53,602 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

020-AC043-0525

Job locations

Vantage Point House, Cwmbran NP447HF; Matrix House, Swansea SA68RE: Ty Elwy, St Asaph LL170LJ

Across Wales

LL17 0LJ


Supporting documents

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