Integrated Care Clinician (Nurse) - Swansea

Welsh Ambulance NHS Trust

The closing date is 18 May 2025

Job summary

Integrated Care Clinician (Nurse)

The post holder will undertake telephone triage assessments of patients in an efficient way.

They will advise the most appropriate intervention to meet the needs of the patient using best clinical practice, adhering to Trust Policy, protocols and guidelines.

Will work in an autonomous capacity, assessing and advising callers within agreed guidelines.

Are you ready for a new direction in your career with new exciting challenges?

Now is a great time to work for NHS 111 Wales as we continue to grow our offer to patients and deliver a clinically effective, patient centred service. We are looking for more Triage and Assessment nurses to join us in meeting the challenges of urgent and emergency care across Wales.

NHS 111 Wales is the service that gives the people of Wales access to Urgent out of hours care, 24-hour health information with sign posting and access to urgent dental services.

Are you looking for a different way to make the most of your Nursing experience? If so, we have roles for amazing people like you!

We at NHS 111 Wales recognise that the ongoing pressures in many patient facing roles are leading nurses to feel undervalued and over worked This is an opportunity to deliver outstanding patient care without the physical strains of hands-on care, in a non-patient facing setting, which allows you to focus on prudent health for your patients.

Main duties of the job

111 Wales is at the forefront of an improving urgent and emergency care offering for the people of Wales both online and over the phone.

At NHS 111 Wales we employ a wide range of colleagues, from Call Handlers to Nurses, Paramedics, and data analysts, working as part of a multi-disciplinary team alongside GPs, Pharmacists and Mental Health Practitioners.

This is a dynamic role in which you'll draw upon your clinical assessment skills to help and advise a broad spectrum of patients, from minor ailments and injuries to complex and urgent conditions as well as to hone your skills in a remote clinical decision-making environment.

As a Band 6 Triage and Assessment nurse, you'll have the autonomy to make decisions but be supported by our experienced team of senior clinicians, practice coaches and multi-disciplinary colleagues.

Our highly trained teams work closely with urgent care GP's and pharmacists in looking after Wales Urgent care needs. Working for NHS 111 Wales will mean you make a real difference to people's lives and health as we engage with thousands of patients each week.

The benefits of working for NHS 111 Wales

  • A range of supportive work-life balance policies
  • A comprehensive CPD programme
  • A range of health and wellbeing support services
  • Where you will learn remote clinical decision-making skills
  • Support through revalidation
  • Flexible and family friendly working pattern

About us

#RemarkablePeopleOur workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Date posted

17 April 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,898 to £45,637 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

020-NMR014-0425

Job locations

Thanet House

Swansea

SA7 9EH


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person Specification

Experience

Essential

  • Able to demonstrate strong listening and communication skills
  • Able to demonstrate team working with a collaborative style
  • Able to work to own initiative and make decisions
  • Able to demonstrate sound clinical decision making capabilities
  • Be able to demonstrate high levels of current clinical knowledge, computer literate, committed to personal development

Desirable

  • Ability to speak Welsh

Qualifications

Essential

  • NMC Registered Nurse (adult or Child), relevant clinical practice as a nurse in front line, acute or chronic care, or telephone based triage or HCPC Registered Paramedic with demonstrable post registration experience as a Paramedic in front line services.
  • Evidence of undertaking regular update training and continuous personal/professional development as required by regulating body.

Aptitude and Abilities

Essential

  • Committed to ongoing training and development including mandatory updates.
  • Good self-management - ie selfstarter, good time keeping
  • Ability to work under their own initiative without direct supervision
  • Flexibility - expect to work a rotating shift system including working nights and weekends (unsocial hours)

Desirable

  • Understanding of and work in accordance with the Trust values and behaviours
Person Specification

Experience

Essential

  • Able to demonstrate strong listening and communication skills
  • Able to demonstrate team working with a collaborative style
  • Able to work to own initiative and make decisions
  • Able to demonstrate sound clinical decision making capabilities
  • Be able to demonstrate high levels of current clinical knowledge, computer literate, committed to personal development

Desirable

  • Ability to speak Welsh

Qualifications

Essential

  • NMC Registered Nurse (adult or Child), relevant clinical practice as a nurse in front line, acute or chronic care, or telephone based triage or HCPC Registered Paramedic with demonstrable post registration experience as a Paramedic in front line services.
  • Evidence of undertaking regular update training and continuous personal/professional development as required by regulating body.

Aptitude and Abilities

Essential

  • Committed to ongoing training and development including mandatory updates.
  • Good self-management - ie selfstarter, good time keeping
  • Ability to work under their own initiative without direct supervision
  • Flexibility - expect to work a rotating shift system including working nights and weekends (unsocial hours)

Desirable

  • Understanding of and work in accordance with the Trust values and behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

Thanet House

Swansea

SA7 9EH


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

Employer details

Employer name

Welsh Ambulance NHS Trust

Address

Thanet House

Swansea

SA7 9EH


Employer's website

https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

For questions about the job, contact:

Locality Manager

Abigail Howells

abigail.howells3@wales.nhs.uk

01792776252

Date posted

17 April 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,898 to £45,637 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

020-NMR014-0425

Job locations

Thanet House

Swansea

SA7 9EH


Supporting documents

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