Job summary
The Welsh Ambulance Services NHS Trust (WAST) is looking for a highly professional, motivated, and reliable individual to undertake administrative and secretarial duties to support the EMS Coordination Management team
This is an excellent opportunity to work in a dynamic, fast-paced and changing environment providing professional administrative support and resolving day-to-day challenges.
Main duties of the job
You will be required toprovide effective and efficient administrative and secretarial support, you will need to have an extensive knowledge of administrative procedures, the ability to use your own initiative to prioritise a varied workload. You will have excellent written and verbal communication skills as well as good organisational and time management qualities.
You will be expected to appropriately manage confidential, complex, and sensitive information, exercising discretion, and always upholding high professional and ethical standards.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and Knowledge
Essential
- 1. NVQ level 3 in Business and Administration or equivalent level of demonstrable experience
- 2.Proficient in typing and word processing with the ability to transcribe formal minutes.
Desirable
- 1.Detailed knowledge of the Trust structure, organization, functions, main objectives, and awareness of policies and procedures.
- 2.Good understanding of the fundamental issues and working environment facing the Locality Manager and staff
- 3.Thorough knowledge of the structure of Management meetings and related working groups, including the main internal and external stakeholders.
- 4.Awareness of the structure, organisation and general policy of the WAG and the NHS in Wales
- 5.Sound knowledge of the organisation and functions of the Welsh Ambulance Services NHS Trust
Experience
Essential
- 1.Previous experience in a secretarial or administrative role, involving working with key internal and external contacts at a senior level
- 2.Experience of handling enquires/correspondence, including contentious, confidential & sensitive information. For example, safeguarding, disciplinary & management attendance at work personal information
- 3.Always maintain GDPR confidently along with WAST Governance policy
- 4.Experience of co-ordinating meetings including preparation of agendas, collation of reports, minute taking and data processing.
Skills and Attributes
Essential
- 1.Secretarial skills, including IT skills, use of fax, e-mail and PC word processing packages, including Microsoft Word, Office and Excel, ORACLE.
- 2.Good interpersonal and communication skills, able to establish effective working relations with a wide range of internal and external contacts
- 3.Good organisation and administrative skills, able to organise own work and Locality Manager's working arrangements.
- 4.Able to assimilate information quickly and to think logically.
- 5.Advanced keyboard skills
- 6.Self-motivated, with the ability to work under pressure and to deadlines, as required
- 7.Able to take initiative, seeking guidance appropriately
- 8.Ability to problem solve.
Desirable
- 9.Welsh Language Skills are desirable levels 1 in understanding, speaking, reading, and writing in Welsh
Other
Essential
- 1.Satisfactory Standard DBS check.
- 2.Ability to travel within geographical area.
- 3.Able to work hours flexibly.
Person Specification
Qualifications and Knowledge
Essential
- 1. NVQ level 3 in Business and Administration or equivalent level of demonstrable experience
- 2.Proficient in typing and word processing with the ability to transcribe formal minutes.
Desirable
- 1.Detailed knowledge of the Trust structure, organization, functions, main objectives, and awareness of policies and procedures.
- 2.Good understanding of the fundamental issues and working environment facing the Locality Manager and staff
- 3.Thorough knowledge of the structure of Management meetings and related working groups, including the main internal and external stakeholders.
- 4.Awareness of the structure, organisation and general policy of the WAG and the NHS in Wales
- 5.Sound knowledge of the organisation and functions of the Welsh Ambulance Services NHS Trust
Experience
Essential
- 1.Previous experience in a secretarial or administrative role, involving working with key internal and external contacts at a senior level
- 2.Experience of handling enquires/correspondence, including contentious, confidential & sensitive information. For example, safeguarding, disciplinary & management attendance at work personal information
- 3.Always maintain GDPR confidently along with WAST Governance policy
- 4.Experience of co-ordinating meetings including preparation of agendas, collation of reports, minute taking and data processing.
Skills and Attributes
Essential
- 1.Secretarial skills, including IT skills, use of fax, e-mail and PC word processing packages, including Microsoft Word, Office and Excel, ORACLE.
- 2.Good interpersonal and communication skills, able to establish effective working relations with a wide range of internal and external contacts
- 3.Good organisation and administrative skills, able to organise own work and Locality Manager's working arrangements.
- 4.Able to assimilate information quickly and to think logically.
- 5.Advanced keyboard skills
- 6.Self-motivated, with the ability to work under pressure and to deadlines, as required
- 7.Able to take initiative, seeking guidance appropriately
- 8.Ability to problem solve.
Desirable
- 9.Welsh Language Skills are desirable levels 1 in understanding, speaking, reading, and writing in Welsh
Other
Essential
- 1.Satisfactory Standard DBS check.
- 2.Ability to travel within geographical area.
- 3.Able to work hours flexibly.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
