Job summary
Datix System Lead / Analyst
An exciting opportunity has arisen to join the Welsh Ambulance Services NHS Trust's Quality, Safety and Patient Experience Department as a Datix System Lead on a Full Time Band 6 permanent basis.
The post holder will principally function as the in-house Datix Cymru and Datix Web System Lead responsible for its day-to-day operational management, maintenance, and security across all modules, including Adverse Incidents, Feedback, Claims, Mortality Reviews, Compliments supporting the Trust risk management requirements.
The post holder will also be the lead contact for information, intelligence, and analysis enquiries from and for a wide range of internal and external stakeholders across all modules of the Datix system.
The post holder will work closely and collaboratively with content leads from Putting Things Right, Safeguarding and Health & Safety. In addition to Corporate Governance, Information Governance and the Once for Wales Central Team who oversee Datix Cymru on an all-Wales basis.
There will be an expectation that the post holder will develop Datix Cymru bulletins, users guides and self-service dashboards for managers to monitor performance, trends, and themes to improve organisational learning.
We reserve the right to close the application process before the specified closing date if a high number of applications have been received.
Main duties of the job
Working to the Head of Quality Assurance, the post holder will work in partnership with all teams & departments to support the co-ordination and day to day management of the Datix agenda (trust wide system), meeting the Trusts ambitions and legislative requirements.
Build Datix analytics and system capability/capacity in collaboration with the Datix Central Team, aligned to the All Wales Health & Social Care (Quality & Engagement) (Wales) Bill.
Provide comprehensive information analysis in relation to all modules within the Datix software systems. This will include producing a standard suite of regular reports and analysis, as well as responding to ad-hoc, often time-bound information queries and requests across all modules of the Datix system, including Adverse Incidents, Complaints, Claims, Mortality, Compliments and Risk.
Improve organisational learning by developing self-service tools for managers to monitor performance, trends, and themes in their business areas, and to be the primary contact for Datix related information and analysis enquiries and requests, using expert subject knowledge to provide advice on interpretation and analysis.
Improve the quality of information held in the Datix system by implementing data quality standards and monitoring tools to improve data reliability and subsequent business information through the collaboration with key users of the system.
About us
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Qualifications & Knowledge
Essential
- oEducated to degree level in Computer Science or related field or equivalent experience in a relevant discipline.
- oSpecialist knowledge in a range of Datix Module applications and tools gained either from recent work experience or through undertaking Datix related courses.
- oExcellent communications and working relationships with end users and clinical staff to develop requirements and realise benefits of good information.
- oKnowledge of statistical techniques.
- oKnowledge/experience of relational databases
- oGood working knowledge of SQL scripting.
- oKnowledge of data protection legislation and its practical applications for data managers.
Desirable
- oGood working knowledge of HTML/PHP.
- oDCP (Datix Certified Professional) qualification.
- oPrevious experience analysing data from the Datix System and producing reports.
- oknowledge of Adverse Incident and Risk Management modules.
- oFamiliarity with NHS reporting requirements for incidents, concerns, and claims.
- oPrevious experience as a Datix system administrator.
- oKnowledge of Infographics and Data Visualisation through industry standard software e.g., Qlik, Tableau, Power BI.
Experience
Essential
- oSignificant experience and specialist knowledge of data analysis procedures and practices gained through working with senior practitioners within the field of Health Informatics.
- oSubstantial experience within an information analysis and intelligence role.
- oExperience of interrogating and manipulating large data sets and triangulating with other data sources.
- oExperience of query and report building using basic/intermediate SQL.
- oExperience of presenting complex information to a range of audiences, which will be subject to detailed scrutiny.
- oDatix knowledge gained through relevant training e.g., SQL technical courses and significant experience, in the field of health informatics for the delivery of highly complex technical and statistical methods of data analysis, presentation, communication, explanation, and interpretation.
- oAbility to write intermediate to advanced level structure query language scripts, procedures, and functions to extract, update, insert or transform data from the Trust Data Warehouse or from multiple data sources into meaningful intelligence that can be used to inform decision making.
Skills & Attributes
Essential
- oExcellent verbal communication and presentational skills.
- oAbility to work accurately under pressure and to tight deadlines.
- oAbility to prioritise workload and work unsupervised.
- oAbility to maintain prolonged periods of concentration and achieve high standards of accuracy.
- oProven information analysis skills.
- oExcellent planning and organisational skills to meet tight deadlines.
- oLogical and methodical approach.
- oAbility to rapidly learn the use of new systems and software.
- oAbility to thrive in a multidisciplinary team environment.
- oAdvanced skills in Microsoft Office.
- oAdvanced Keyboard Skills
- oWelsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Person Specification
Qualifications & Knowledge
Essential
- oEducated to degree level in Computer Science or related field or equivalent experience in a relevant discipline.
- oSpecialist knowledge in a range of Datix Module applications and tools gained either from recent work experience or through undertaking Datix related courses.
- oExcellent communications and working relationships with end users and clinical staff to develop requirements and realise benefits of good information.
- oKnowledge of statistical techniques.
- oKnowledge/experience of relational databases
- oGood working knowledge of SQL scripting.
- oKnowledge of data protection legislation and its practical applications for data managers.
Desirable
- oGood working knowledge of HTML/PHP.
- oDCP (Datix Certified Professional) qualification.
- oPrevious experience analysing data from the Datix System and producing reports.
- oknowledge of Adverse Incident and Risk Management modules.
- oFamiliarity with NHS reporting requirements for incidents, concerns, and claims.
- oPrevious experience as a Datix system administrator.
- oKnowledge of Infographics and Data Visualisation through industry standard software e.g., Qlik, Tableau, Power BI.
Experience
Essential
- oSignificant experience and specialist knowledge of data analysis procedures and practices gained through working with senior practitioners within the field of Health Informatics.
- oSubstantial experience within an information analysis and intelligence role.
- oExperience of interrogating and manipulating large data sets and triangulating with other data sources.
- oExperience of query and report building using basic/intermediate SQL.
- oExperience of presenting complex information to a range of audiences, which will be subject to detailed scrutiny.
- oDatix knowledge gained through relevant training e.g., SQL technical courses and significant experience, in the field of health informatics for the delivery of highly complex technical and statistical methods of data analysis, presentation, communication, explanation, and interpretation.
- oAbility to write intermediate to advanced level structure query language scripts, procedures, and functions to extract, update, insert or transform data from the Trust Data Warehouse or from multiple data sources into meaningful intelligence that can be used to inform decision making.
Skills & Attributes
Essential
- oExcellent verbal communication and presentational skills.
- oAbility to work accurately under pressure and to tight deadlines.
- oAbility to prioritise workload and work unsupervised.
- oAbility to maintain prolonged periods of concentration and achieve high standards of accuracy.
- oProven information analysis skills.
- oExcellent planning and organisational skills to meet tight deadlines.
- oLogical and methodical approach.
- oAbility to rapidly learn the use of new systems and software.
- oAbility to thrive in a multidisciplinary team environment.
- oAdvanced skills in Microsoft Office.
- oAdvanced Keyboard Skills
- oWelsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
