Project Support Manager

Job summary

An exciting opportunity has arisen for a Project Support Manager to join the Welsh Ambulance Services NHS Trust. This is a key position, in which you will be part of a key team delivering pivotal strategic change for the organisation and the wider NHS in Wales. You will be fundamental to coordinating and supporting a high-profile ambitious complex project with multiple influential stakeholders.

Are you ready to play a central role in enhancing the delivery and safety of our services, our organisation, and our health and care system?

You will join us at an exciting time of change, as the Trust embarks on delivering ambitious change. Our Connected Support Cymru project is changing the face of the ambulance service in Wales, building our Integrated Care capabilities for a future that includes digital technology enabled care, enhancing our clinical abilities in remote assessment, and building new pathways of care that connect communities with wider NHS Wales services. To do this, you will work closely with change agents, clinical and operational leaders, and senior stakeholders across Wales to ensure efforts are applied effectively to deliver impact to service users. You will be responsible for supporting the project management and leadership team of this high-profile, strategic level priority, and play a pivotal role in the success of the initiative.

Main duties of the job

To be success in this role, you will need to call upon your expertise, experience and abilities to meet our ambitious challenge. Professionally, you will be both technical and credible with the ability to organise key stakeholders, draw out key details to relevant decision makers, and ensure areas of work are clearly understood. You will support the project team to influence and deliver change across established systems, processes, and cultures - and be part of making progress towards radical innovation and service change.

You will be part of a project team that has your back. As the Project Support Manager (PSM), you will be a key link in keeping people aligned and working together; you'll need to be comfortable in stepping up and leaning in to support the project through its challenges and barriers. You will need to be comfortable juggling your workload, and making judgements on priorities within a pressured environment.

It is necessary to use your well-developed organisation skills and professional abilities to keep structure of the project, and ultimately confidence on the leadership team. We are looking for a proactive self-starter with the ability to work under pressure, multi-task and prioritise.

Through the application process, interested candidates should clearly demonstrate their ability to work in complex projects that operate beyond the organisational boundary, and detail the relevance of their experience and motivations for this post.

About us

#RemarkablePeople

'Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from BME communities and disability groups. Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received.'