Respiratory Medical Secretary

Portsmouth Hospitals University NHS Trust

Information:

This job is now closed

Job summary

A rewarding opportunity has arisen within the Respiratory Department at Queen Alexandra Hospital for a Medical Secretary.

We are an expanding and friendly team and are now looking to engage a full time medical secretary with sound secretarial and excellent typing and interpersonal skills, to help support our patients and department.

A sound knowledge of medical terminology and experience in the use of hospital based IT systems would be an advantage, but the right candidate would receive training if required. We would love to hear from you if you have any questions, or would like to arrange an informal visit or phone conversation.

Main duties of the job

The successful applicant will become an integral part of an efficient team providing an excellent secretarial and support service to the Respiratory Consultants and Management group at Portsmouth Hospitals NHS Trust. Your day will be varied, challenging, and hugely satisfying and you will be able to go home each night knowing you have made a positive difference to many people.

About us

The Trust is committed to driving excellence in care for our patients and communities and was rated good by the Care Quality Commission report published 2020 and became a University Hospital. We are ranked as the third in the country for research; embedding education and training across the organisation and we continuously strive to achieve our core values which are at the heart of everything we do. The Trusts main hub is the Queen Alexandra Hospital, starting life as a military hospital over a century ago and now one of the largest hospitals on the south coast and you may have seen us on the TV series Nurses on the Ward. The Trust provides comprehensive secondary care and specialist services to a local population of 675,000 people across South East Hampshire. The Trust employs over 8,000 staff and are #ProudtobePHU; our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our hospital stronger. If you share our values and our enthusiasm for providing outstanding care and support for patients, colleagues and our community you will find a home at PHU. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation and beliefs.

Date posted

15 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£21,730 to £23,177 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C8192-MD-23-0344A

Job locations

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY


Job description

Job responsibilities

1.Provide secretarial support to all Medical Personnel within the Department, including all duties associated with the post, typing correspondence, memos, minutes, reports etc.

2. Provide administrative/secretarial support to the Respiratory Consultants and Nursing Team.

3. Ensure that enquiries/visitors are dealt with promptly and efficiently in a courteous, professional and informed manner.

4. Ensure that the department runs smoothly and efficiently, this will include reception cover when required and ensuring the photocopier is fully working with sufficient supplies available etc.

5. Ensure an efficient service for patients.

6. Maintain accurate computer and paper filing systems to enable easy retrieval of all paperwork.

Key Responsibilities:

1. Provide effective Consultant diary management, ensuring that all information required by the Consultants is current and accurate.

2. Collate and compile minutes ensuring that all information is accurate for distribution.

3. Audio typing and Issuing of Respiratory Clinic letters and correspondence using Microsoft Word and EPRO.

4. Organise and administer meetings within the department to ensure their smooth running.

5. Access E Referral System and liaise with GP surgeries regarding queries.

6. Prioritising, and when appropriate responding to, all incoming correspondence including paper and electronic mail enabling the Consultants to effectively prioritise their workloads.

7. Use of Hospital software packages such as PAS, Sectra, ICE, E Referral, Minestrone to facilitate support to Departmental staff.

8. Organisation and filing of hospital paperwork, scanning documents and collating notes for specific audits.

9. Organising and distribution of patient clinical packs.

10. Liaising with outpatient administrative and nursing staff regarding consultant clinical commitments.

Job description

Job responsibilities

1.Provide secretarial support to all Medical Personnel within the Department, including all duties associated with the post, typing correspondence, memos, minutes, reports etc.

2. Provide administrative/secretarial support to the Respiratory Consultants and Nursing Team.

3. Ensure that enquiries/visitors are dealt with promptly and efficiently in a courteous, professional and informed manner.

4. Ensure that the department runs smoothly and efficiently, this will include reception cover when required and ensuring the photocopier is fully working with sufficient supplies available etc.

5. Ensure an efficient service for patients.

6. Maintain accurate computer and paper filing systems to enable easy retrieval of all paperwork.

Key Responsibilities:

1. Provide effective Consultant diary management, ensuring that all information required by the Consultants is current and accurate.

2. Collate and compile minutes ensuring that all information is accurate for distribution.

3. Audio typing and Issuing of Respiratory Clinic letters and correspondence using Microsoft Word and EPRO.

4. Organise and administer meetings within the department to ensure their smooth running.

5. Access E Referral System and liaise with GP surgeries regarding queries.

6. Prioritising, and when appropriate responding to, all incoming correspondence including paper and electronic mail enabling the Consultants to effectively prioritise their workloads.

7. Use of Hospital software packages such as PAS, Sectra, ICE, E Referral, Minestrone to facilitate support to Departmental staff.

8. Organisation and filing of hospital paperwork, scanning documents and collating notes for specific audits.

9. Organising and distribution of patient clinical packs.

10. Liaising with outpatient administrative and nursing staff regarding consultant clinical commitments.

Person Specification

Experience

Essential

  • Demonstrable varied secretarial experience, including support to Manager/Consultant level.
  • Audio typing experience.

Qualifications

Essential

  • NVQ III/RSA III in Business Admin/typing/word processing or relevant equivalent.
  • Educated to GCSE level (or equivalent).
  • Audio typing qualification or significant level of skill gained through experience. (Typing test will be undertaken if successfully sifted to interview.)
  • Experience or qualification in Medical Terminology.
  • IT experience including Microsoft Office.

Desirable

  • Medical Secretary Qualification.

Skills and Knowledge

Essential

  • Ability to achieve a high level of accuracy while ensuring deadlines are met.
  • Excellent communication, reception, interpersonal and organisational skills.
  • Ability to deal with clinicians, general practitioners, management, staff, patients and the general public.
  • Ability to communicate in oral and written English.
  • Working knowledge of clerical and financial procedures.
  • Ability to understand and work with financial, administrative and personnel processes and practises.
  • Strong customer service skills.
  • Must have an understanding of the NHS and its infrastructure and
  • Ability to prioritise.
  • Self-motivated.
  • Understand and adhere the requirements of confidentiality.
  • Strong interpersonal skills.
  • Strong administration skills.
  • Effective communicator both orally and on paper.
  • Skill in working with cross-functional teams.
  • Well-developed influencing skills across hierarchies and disciplines.
  • Ability to act and ensure delivery.
  • Responsive and flexible attitude / approach.
  • Team worker.
Person Specification

Experience

Essential

  • Demonstrable varied secretarial experience, including support to Manager/Consultant level.
  • Audio typing experience.

Qualifications

Essential

  • NVQ III/RSA III in Business Admin/typing/word processing or relevant equivalent.
  • Educated to GCSE level (or equivalent).
  • Audio typing qualification or significant level of skill gained through experience. (Typing test will be undertaken if successfully sifted to interview.)
  • Experience or qualification in Medical Terminology.
  • IT experience including Microsoft Office.

Desirable

  • Medical Secretary Qualification.

Skills and Knowledge

Essential

  • Ability to achieve a high level of accuracy while ensuring deadlines are met.
  • Excellent communication, reception, interpersonal and organisational skills.
  • Ability to deal with clinicians, general practitioners, management, staff, patients and the general public.
  • Ability to communicate in oral and written English.
  • Working knowledge of clerical and financial procedures.
  • Ability to understand and work with financial, administrative and personnel processes and practises.
  • Strong customer service skills.
  • Must have an understanding of the NHS and its infrastructure and
  • Ability to prioritise.
  • Self-motivated.
  • Understand and adhere the requirements of confidentiality.
  • Strong interpersonal skills.
  • Strong administration skills.
  • Effective communicator both orally and on paper.
  • Skill in working with cross-functional teams.
  • Well-developed influencing skills across hierarchies and disciplines.
  • Ability to act and ensure delivery.
  • Responsive and flexible attitude / approach.
  • Team worker.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY


Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)


Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY


Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)


For questions about the job, contact:

Kirsty McGuire

Kirsty.McGuire@porthosp.nhs.uk

023922860006665

Date posted

15 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£21,730 to £23,177 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C8192-MD-23-0344A

Job locations

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY


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