Portsmouth Hospitals University NHS Trust

Healthcare Support Worker

This job is now closed

Job summary

Here at Portsmouth Hospitals University NHS Trust, we have so much to be proud of where our number one priority is caring for our patients. Health Care Support Workers (HCSW) are essential to the everyday care of patients at PHU.

The HCSW role is rewarding, Its the kind of job where you will need to be organised, adaptable, resilient and hardworking, with great prioritisation skills, good observation, great empathic skills and the ability to overcome challenges. You will need to be willing to be hands-on with patients.

You will start your career with us by following an in-depth induction process that will enable to complete your Care Certificate, find your feet within the organisation, and quickly feel like part of our team.

We are looking for individuals that are either new to Health and Social Care, or experienced support workers who want to bring their skills to an acute hospital environment and truly want to have a direct impact on helping our patients. Working with us you will witness first-hand the outcome of your caring nature and efforts which will make a fantastic positive impact on our hospital.

We currently have HCSW vacancies both within the Queen Alexandra site and our external sites. We can offer incredible benefits including a generous pension, access to great discount schemes, along with a great wellbeing package. Variety of working patterns which attract shift allowances. The shifts can include:

Early 07:30-15:30

Late 12:00-20:00

Long 07:30-20:00

Night 19:30-08:00

Main duties of the job

If you are the kind of person who always puts patients first, is always looking to improve and is a team player, we would love to hear from you

Under the supervision of registered health care professionals, you will be assisting the team with the provision of clinical care for a defined group of patients. In addition, you will take all possible steps to safeguard the welfare, safety and security of patients, visitors and staff.

Your main day-to day duties:

You will fully utilise your caring nature by providing care to patients which will include maintaining their personal hygiene, which will include sometimes working with bodily fluids and providing physical comfort ensuring that their privacy and dignity is always maintained.

Washing and dressing patients, serving meals and helping to feed patients, helping patients to safely move around, assisting with bed making and cleaning tasks, monitoring and reporting patients conditions by taking temperatures, pulse, respirations and weight measurements, recording and reporting information onto patient administration systems in written and electronic format and other administrative duties to assist the team.

We would expect you to fulfil your job role to the best of your ability with care and compassion, to comply with induction, mandatory and statutory training relevant to you job role.

To be positive, welcoming, and supportive of all colleagues as well as service users/patients.

About us

The Trust is committed to driving excellence in care for our patients and communities and was rated good by the Care Quality Commission report published 2020 and became a University Hospital. We are ranked as the third in the country for research; embedding education and training across the organisation and we continuously strive to achieve our core values which are at the heart of everything we do. The Trusts main hub is the Queen Alexandra Hospital, starting life as a military hospital over a century ago and now one of the largest hospitals on the south coast and you may have seen us on the TV series Nurses on the Ward. The Trust provides comprehensive secondary care and specialist services to a local population of 675,000 people across South East Hampshire. The Trust employs over 8,000 staff and are #ProudtobePHU; our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our hospital stronger. If you share our values and our enthusiasm for providing outstanding care and support for patients, colleagues and our community you will find a home at PHU. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation and beliefs.

Date posted

26 June 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C8192-CS-23-0692

Job locations

Queen Alexandra Hospital

Southwick Hill Road

Cosham

Portsmouth

PO6 3LY

Gosport War Memorial Hospital

Bury Road

Gosport

Hampshire

PO12 3PW

Job description

Job responsibilities

Patient Safety, Patient Experience and Use of Resources

Ensure all possible steps are taken to safeguard the welfare, safety and security of patients, visitors and staff in accordance with Trust policies.

Assist with patient admissions and discharges.

Maintain a clean and safe environment for patients and ensure follow Trust Policy regarding Infection Control and Prevention.

Report adverse incidents in accordance with Trust policy

Always promote and demonstrate effective verbal and non-verbal communication with patients, relatives and colleagues recognising the need for tact, consideration and confidentiality.

Team working

Assist other clinical areas within the Trust as the clinical situation and staffing levels require.

Treat all patients and colleagues with respect in accordance with Trust values and Equality and Diversity Policy.

Job description

Job responsibilities

Patient Safety, Patient Experience and Use of Resources

Ensure all possible steps are taken to safeguard the welfare, safety and security of patients, visitors and staff in accordance with Trust policies.

Assist with patient admissions and discharges.

Maintain a clean and safe environment for patients and ensure follow Trust Policy regarding Infection Control and Prevention.

Report adverse incidents in accordance with Trust policy

Always promote and demonstrate effective verbal and non-verbal communication with patients, relatives and colleagues recognising the need for tact, consideration and confidentiality.

Team working

Assist other clinical areas within the Trust as the clinical situation and staffing levels require.

Treat all patients and colleagues with respect in accordance with Trust values and Equality and Diversity Policy.

Person Specification

Qualifications

Essential

Completed care certificate or ability to complete within 3 months of appointment. English and maths qualification GCSE or Functional Skills at Level 1 or internationally recognised equivalent

Desirable

Level 2 qualification in Health and Social Care/Clinical Health or equivalent relevant experience.
Interested in undertaking further training. QCF Level 3 (or equivalent) in care or modules relevant to the area.
Level 2 English and maths.
Work experience in an acute hospital setting / residential environment.

Additional Criteria

Essential

Complete a full 2 week induction. Able to meet the minimum skill set within first twelve months of appointment with support and development where required (list of skills as defined in generic competency framework).

Person Specification

Qualifications

Essential

Completed care certificate or ability to complete within 3 months of appointment. English and maths qualification GCSE or Functional Skills at Level 1 or internationally recognised equivalent

Desirable

Level 2 qualification in Health and Social Care/Clinical Health or equivalent relevant experience.
Interested in undertaking further training. QCF Level 3 (or equivalent) in care or modules relevant to the area.
Level 2 English and maths.
Work experience in an acute hospital setting / residential environment.

Additional Criteria

Essential

Complete a full 2 week induction. Able to meet the minimum skill set within first twelve months of appointment with support and development where required (list of skills as defined in generic competency framework).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.