Job summary
We have an exciting opportunity for a passionate and talented IT
Product Owner to join our software development team as the lead for our Digital
Forms & Workflow Lead.
Working in a team of high performing and friendly software
developers and product owners, you will be responsible for understanding key
stakeholder requirements and managing a road-map for the delivery of our
digitalisation of forms & the workflow that supports them. This is a great
opportunity for someone who is looking to take on a new challenge and deliver
software that will directly impact day-to-day patient care through programmes
and projects using the AGILE software development life-cycle.
We're looking for enthusiastic people who enjoy a challenge. The
role will provide many opportunities to bring new ideas into the team but also,
gain valuable training, support and knowledge from our talented team of
experienced developers along the way. Working closely with our developers, the candidate should have
outstanding communication skills and low code programming experience.
Main duties of the job
1. Product management for a specific software application and manage the product(s) backlog.
2. Stakeholder and Supplier Management within the context of Agile Software Development.
3. Maintaining Software User & Management Forums.
4. Represent the user within 'user stories' at sprint planning sessions and fulfilment of the sprint 'done' statement.
5. Understand the 'products' to a subject matter expert level.
6. Promote the 'products' at various local, regional and national forums.
7. Ensure all relevant product lite documentation is maintained e.g. release notes, clinical safety, change management, communication notifications.
About us
The Trust is committed to driving excellence in care for our patients and communities and was rated good by the Care Quality Commission report published 2020 and became a University Hospital. We are ranked as the third in the country for research; embedding education and training across the organisation and we continuously strive to achieve our core values which are at the heart of everything we do. The Trusts main hub is the Queen Alexandra Hospital, starting life as a military hospital over a century ago and now one of the largest hospitals on the south coast and you may have seen us on the TV series Nurses on the Ward. The Trust provides comprehensive secondary care and specialist services to a local population of 675,000 people across South East Hampshire. The Trust employs over 8,000 staff and are #ProudtobePHU; our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our hospital stronger. If you share our values and our enthusiasm for providing outstanding care and support for patients, colleagues and our community you will find a home at PHU. In recruiting for our team, we welcome the unique contributions that you can bring in
terms of your education, opinions, culture, ethnicity, race, sex, gender
identity and expression, nation of origin, age, languages spoken, veterans
status, colour, religion, disability, sexual orientation and beliefs.
Job description
Job responsibilities
IT Product Owners are responsible for internal software applications and their Agile delivery in the Trust. Post holders play a key role in software implementations, migrations, upgrades, providing technical guidance and IT services to users and project teams. Post holders are also be required to engage fully with stakeholders, Trust staff, and third party suppliers where applicable to ensure services are delivered in a timely fashion to meet the requirements of the clinical and corporate business staff.
Specifically, Product Owners are required to:
1. Manage and lead Software User & Management Forums.
2. Represent users within user stories at sprint planning sessions and sprint done statements.
3. Be subject matter experts for the products they are responsible for.
4. Ensure all relevant product lite documentation is maintained (e.g. release notes, clinical safety, change management and communications notifications).
5. Act as representatives for their products at local, regional, and national forums.
Specific Core Functions
1. Acting as the go-between between software developers and various application users and owners to interpret the business needs. Presenting the business needs in a modelling language so that software developers can visualize the design of a system.
2. Filter and translate differing requirements from users, owners and developers into a single consistent vision whilst managing various complex situations and demands on future software releases.
3. Management of customer requirements through the defined Software Development Release Management process from scoping, development, test to release. Maintaining strong internal governance in the software release strategy for all internal products.
4. Actively managing Low-Code application platforms to enhance produce development or prototypes.
5. Development of co-design, co-experience environments to enhance the application experience for staff and patients.
6. Act as the subject matter expert (product manager) representing the needs of both the IT department and the Trust users when talking to software developers. The product manager will work with the stakeholders to obtain information and to verify decisions and strategies.
7. Plan and coordinate software development for multiple features of varying complexities. Engagement and communication with all relevant stakeholders and management of any associated risks.
8. Identify opportunities that can improve efficiency of both clinical and administration processes.
9. During testing and release phases, this post holds the responsibility of planning the early life support, software troubleshooting issues, software bug recording and management to resolution.
10. Membership of appropriate IT project steering committees and be involved in the design phase of any new IT software development projects; offering expert advice and recommendations.
11. Creation of the system design and functional specifications for all in-house development projects.
12. Serve as a liaison and facilitator between all business units to assist in addressing and resolving IT software issues.
13. Development and embedding of standardised processes across the Product Manager team.
14. Continuous Business Engagement to understand the application user needs and ensure development aligned to Trust Strategy.
15. Adoption of Clinical Risk Management policy across all in-house software applications.
Job description
Job responsibilities
IT Product Owners are responsible for internal software applications and their Agile delivery in the Trust. Post holders play a key role in software implementations, migrations, upgrades, providing technical guidance and IT services to users and project teams. Post holders are also be required to engage fully with stakeholders, Trust staff, and third party suppliers where applicable to ensure services are delivered in a timely fashion to meet the requirements of the clinical and corporate business staff.
Specifically, Product Owners are required to:
1. Manage and lead Software User & Management Forums.
2. Represent users within user stories at sprint planning sessions and sprint done statements.
3. Be subject matter experts for the products they are responsible for.
4. Ensure all relevant product lite documentation is maintained (e.g. release notes, clinical safety, change management and communications notifications).
5. Act as representatives for their products at local, regional, and national forums.
Specific Core Functions
1. Acting as the go-between between software developers and various application users and owners to interpret the business needs. Presenting the business needs in a modelling language so that software developers can visualize the design of a system.
2. Filter and translate differing requirements from users, owners and developers into a single consistent vision whilst managing various complex situations and demands on future software releases.
3. Management of customer requirements through the defined Software Development Release Management process from scoping, development, test to release. Maintaining strong internal governance in the software release strategy for all internal products.
4. Actively managing Low-Code application platforms to enhance produce development or prototypes.
5. Development of co-design, co-experience environments to enhance the application experience for staff and patients.
6. Act as the subject matter expert (product manager) representing the needs of both the IT department and the Trust users when talking to software developers. The product manager will work with the stakeholders to obtain information and to verify decisions and strategies.
7. Plan and coordinate software development for multiple features of varying complexities. Engagement and communication with all relevant stakeholders and management of any associated risks.
8. Identify opportunities that can improve efficiency of both clinical and administration processes.
9. During testing and release phases, this post holds the responsibility of planning the early life support, software troubleshooting issues, software bug recording and management to resolution.
10. Membership of appropriate IT project steering committees and be involved in the design phase of any new IT software development projects; offering expert advice and recommendations.
11. Creation of the system design and functional specifications for all in-house development projects.
12. Serve as a liaison and facilitator between all business units to assist in addressing and resolving IT software issues.
13. Development and embedding of standardised processes across the Product Manager team.
14. Continuous Business Engagement to understand the application user needs and ensure development aligned to Trust Strategy.
15. Adoption of Clinical Risk Management policy across all in-house software applications.
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent in computing or related field.
- Technical accreditation in relevant area.
- ITIL Foundation Certificate.
- Evidence of continuing professional development.
Desirable
- ITIL Practitioner qualification.
- BSC Diploma in Business Analysis.
- ISEB Testing Certification.
- PRINCE2 Practitioner.
Experience
Essential
- Professional experience of software requirements gathering with at least five years hands-on within an enterprise IT environment.
- Professional Experience with software development planning and accomplish goals.
- Evidence and experience of local and national NHS programmes.
- Extensive knowledge of data processing, hardware platforms, and software applications.
- Technical experience with systems networking, databases, Web development, and user support.
- Working knowledge of source code management tools and processes.
- Working knowledge of Database design in Microsoft SQL.
- Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
- Strong project management skills with effective results focus within an information systems environment.
- Experience in the development and implementation of standards, procedures and guidelines to support operational processes.
- Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
- Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.
Skills and Knowledge
Essential
- Excellent interpersonal and explanatory skills in dealing with a wide range of information technology users from skilled to ICT-illiterate.
- Excellent verbal/written communication skills, you must be a strong
- communicator.
- Good presentation and negotiation skills to produce and present formal
- proposals and get proposals accepted.
- Excellent planning and time-management skills.
- Good negotiating and relationship-building skills to gain maximum benefit for customers from software suppliers and internal IT providers.
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent in computing or related field.
- Technical accreditation in relevant area.
- ITIL Foundation Certificate.
- Evidence of continuing professional development.
Desirable
- ITIL Practitioner qualification.
- BSC Diploma in Business Analysis.
- ISEB Testing Certification.
- PRINCE2 Practitioner.
Experience
Essential
- Professional experience of software requirements gathering with at least five years hands-on within an enterprise IT environment.
- Professional Experience with software development planning and accomplish goals.
- Evidence and experience of local and national NHS programmes.
- Extensive knowledge of data processing, hardware platforms, and software applications.
- Technical experience with systems networking, databases, Web development, and user support.
- Working knowledge of source code management tools and processes.
- Working knowledge of Database design in Microsoft SQL.
- Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
- Strong project management skills with effective results focus within an information systems environment.
- Experience in the development and implementation of standards, procedures and guidelines to support operational processes.
- Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
- Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.
Skills and Knowledge
Essential
- Excellent interpersonal and explanatory skills in dealing with a wide range of information technology users from skilled to ICT-illiterate.
- Excellent verbal/written communication skills, you must be a strong
- communicator.
- Good presentation and negotiation skills to produce and present formal
- proposals and get proposals accepted.
- Excellent planning and time-management skills.
- Good negotiating and relationship-building skills to gain maximum benefit for customers from software suppliers and internal IT providers.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
