IT Project Manager

Job responsibilities

Key Responsibilities:

The post holder will:

1. Proactively and positively contribute to the successful overall performance of the Trust.

2. Deliver excellent levels of customer service to all patients/visitors and staff at the Trust.

3. Develop effective ways of working and create strong partnerships and relationships with all stakeholders to support the implementation of the Governments policies on Health.

4. Develop an organisational culture that fosters collaborative working among all staff groups, to ensure a focused commitment to delivering quality services and outcomes.

5. Act as an advocate for the Trust & its contribution to the Health Service arena through creating effective partnerships and relationships with internal and external stakeholders.

6. Comply with corporate governance structure in keeping with the principles and standards set out by the Trust.

7. Support the Trust culture of collaborative, flexible cross-team working and commitment to delivering quality services and outcomes, which support the Governments policies on public health.

8. If your employment is to a post that requires you to be registered with a professional body, the continuation of your employment is conditional upon you continuing to be registered with the appropriate professional body. The Trust will require evidence of current registration.

9. In compliance with the Trust's practices and procedures associated with the control of infection, you are required to:

Adhere to Trust Infection Control Policies assuring compliance with all defined infection control standards at all times.

Conduct hand hygiene in accordance with Trust policy, challenging those around you that do not.

Challenge poor practice that could lead to the transmission of infection.

1. Proactively and positively contribute to the achievement of deliverables through individual and team effort. Manage the production of the required deliverables and control risks.

2. Support team members to deliver on their functionally relevant objectives through offering advice, guidance and support as appropriate.

3. Ensure that approved budgets are spent effectively and in accordance with agreed procedures.

4. Liaison with Senior Professionals and related functions to ensure that work is neither overlooked nor duplicated.

5. Build and sustain effective communications with other roles involved in the shared services as required.

6. Maintain and continuously improve specialist knowledge in an aspect of Health Service which significantly contributes to the Trusts stated objectives and aims.

7. Establish and maintain strategic links with a range of external partners/stakeholders or manage the links made through the team. Engage with external partners/stakeholders to gain their necessary level of contribution & commitment to the successful delivery of your work.

8. Undertake proactive horizon scanning for either developments relating to Trust work or opportunities for Trust involvement around health issues.

9. Increase the level of knowledge & skills within the Trust through documenting key learning and supporting others to develop their professional abilities.

10. Dissemination of knowledge through engagement in report writing, and reviewing, taking full responsibility for technical accuracy and reliability and being sensitive to the wider implications of that dissemination.

11. Ensure that expertise is seen as a resource within and outside the Trust and form working partnerships with government departments, national agencies and key stakeholders.

Specific Core Functions

Feasibility Reviews / Business Analysis

1. Conduct project feasibility reviews of proposed IT developments as required, consulting with reviewers of similar projects in other IT teams and the PMO to avoid duplication and develop common approaches.

2. Test technical, security and financial considerations to assess whether proposed IT developments are feasible and document findings and recommendations.

3. Carry out business analyses to assess proposals and requests for the implementation of technology in order to clarify the businesss top-level requirements for implementation and ongoing support, develop outline costings for these, and rigorously define and test cash-releasing and other benefits to be delivered.

4. Manage customer expectations when new business ideas prove unworkable, do not fit strategically, or do not provide value for money, identifying alternative solutions where possible.

5. Develop and produce, in conjunction with user departments, robust business cases to support business improvement proposals, following the Trusts standard model and funding approval route.

6. Ensure that IT considerations are included in projects that include a formal procurement tendering process, this includes documenting tendering specifications, output based specifications, weighting criteria and hosting bidders conferences.

IT Project Management

7. Manage through to successful delivery allocated clinical IT projects, or IT components of business change projects, to improve the effectiveness, efficiency and cost-efficiency of Trust services.

8. Ensure Trust and IT Department project management processes are followed so that project budgets, timescales, quality, staff resources and achievement of benefits are adequately monitored and controlled and Trust and NHS standing financial instructions, policies and procedures are scrupulously complied with.

9. Identify and resolve resource conflicts in liaison with project boards and service providers.

10.Advise on, and encourage, the re-engineering of business processes, to ensure that maximum benefit is extracted and delivered.

11.Liaise with relevant service managers to ensure the agreement and successful delivery of appropriate benefits realisation plans.

12.Report on projects status and progress to the IT Programme Manager, IT senior management, project boards and other key stakeholders highlighting anticipated risks to projects success and ensuring mitigating actions are implemented as appropriate.

13.Ensure consistent updating of plans as projects progress, including version control and communication.

14.Contribute to project gateway reviews and evaluations. Ensure all relevant information is gathered to enable comprehensive and successful reviews of project viability can take place.

15.Where projects involve procurement of new systems or services, ensure guidance from Supplies and the NHS Purchasing and Supplies Agency is complied with, as well as Trust financial procedures.

Qualifications

Essential

• Degree in an IT, business management subject or equivalent professional qualifications
• Accredited PRINCE2 Practitioner or demonstrable qualifications with experience in project management, utilising a structured methodology
• ITIL Foundation Certificate

Skills & Knowledge

Essential

• Strong interpersonal and relationship-building skills
• Excellent verbal and written communication skills to effectively engage with all levels of Trust personnel possessing differing levels of IT knowledge
• Outstanding negotiation and influencing skills to have views accepted by others, to engage people from a variety of backgrounds in delivering project objectives and deliverables and to gain maximum benefit for customers from external suppliers and internal IT providers.
• Able to work under pressure and to tight timescales
• Excellent organisational, planning and time-management skills.
• Able to set clear and appropriate priorities for self and others to meet overall goals
• Excellent team-building, management and motivation skills for naging project and operational staff with specific project roles
• Demonstrable knowledge of relevant current industry standard IT products and services
• Knowledge of computerised systems and security practices
• Good awareness of data protection and information security/governance issues
• Proficient in MS Project, Word, Excel, Outlook and PowerPoint

Desirable

• Understanding of NHS clinical services and patient administrative processes
• Knowledge of issues in acute health sector

Personal Qualities

Essential

• Strong customer focus and desire to provide high quality service.
• Strong team player, providing effective customer-focused services amidst heavy workloads.
• Ability to promote professional and competent image at all levels of personal interaction
• Self-motivated, enthusiastic and confident
• Methodical, logical and numerate.
• Calm and patient under pressure.
• Patient and flexible, able to operate either as leader or part of a team.
• Mobility, clean driving license and access to a vehicle essential
• Flexible approach to work outside normal office hours, when and if the need arises

Experience

Essential

• Considerable proven track record in the effective management and delivery of large and complex projects through the whole project life cycle at a senior level.
• Considerable experience working in a NHS environment
• Experience of system or process analysis
• Able to demonstrate track record of successful project delivery especially including organisational or process change

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).