Job summary
NHS Band 2: £25,272 per annum
Contract Type: Permanent
Hours Per Week: 37.5 full time
Are you passionate about working with people and being part
of a diverse, active team?
The Site Operations Centre are seeking proactive and
compassionate Patient Transfer Assistants to support the safe, efficient and
timely transfer of patients within the hospital. In this essential role, you'll
provide support and collaborate with clinical and operational teams across the
Trust to deliver a high-quality service to our patients at all
times.
You'll be responsible for daily tasks such as the transfer
of patients and equipment between departments, stocking of linen trolleys and
supplies, ensuring cleanliness of wheelchairs and beds, and performing urgent
runs to the labs or for diagnostic imaging. You will also play an important
role in maintaining bed/trolley stock, ensuring they are clean, available, and
ready for use, while fostering a safe and efficient environment for patients,
staff, and visitors.
The successful candidate will demonstrate excellent
communication, adhere to infection control policies, and maintain patient
safety at all times. You will also be required to wear a headset for prompt
communication and participate in Basic Life Support training.
Main duties of the job
Key Responsibilities:
- Proactively and positively contribute to the successful
overall performance of the Trust.
- Deliver excellent levels of customer service to all
patients/visitors and staff at the Trust.
- Develop effective ways of working and create strong
partnerships and relationships with all stakeholders to support the
implementation of the Governments policies on Health.
- Develop an organisational culture that fosters collaborative
working among all staff groups, to ensure a focused commitment to delivering
quality services and outcomes.
- Comply with corporate governance structure in keeping with
the principles and standards set out by the Trust.
- Support the Trust culture of collaborative, flexible
cross-team working and commitment to delivering quality services and outcomes,
which support the Government's policies on public health.
About us
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
The health and wellbeing of our staff is at the forefront of
everything we do. We are proud to be able to offer our staff some fantastic
benefits including our on-site Nursery, access to our free Beach Hut for those
long summer days, our on-site Wellness Centre including a gym and a swimming
pool, access to our fantastic staff networks including LGBTQ, Race Equality and
DisAbility, and awards ceremonies to recognise your achievements. We believe we
can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in
terms of your education, opinions, culture, ethnicity, race, sex, gender
identity and expression, nation of origin, age, languages spoken, veterans
status, colour, religion, disability, sexual orientation, and beliefs.
Job description
Job responsibilities
To provide support to the Corporate Site Operations team
transferring and escorting patients, ensuring an efficient, effective, and
high-quality service is provided. This role will require the daily completion
of the ED Checklist, which incorporates the checking on linen trollies, the
cleanliness of our wheelchairs and beds as well as urgent runs to labs.
The role includes working as part of a team on a monthly
rota which runs 24 hours a day, seven days a week, 365 days a year.
The role forms part of the Site Operations Centre, working
across the organisation to deliver safe effective flow of patients and
includes:
- Transfer and escort patients between units and around the
hospital.
- Assist the clinical and operational team to facilitate the
smooth running of patient flow around the hospital site on a daily basis.
- Ensure bed/trolley stock available and are ready to use and
ensure they are clean at all times.
- Foster a safe and efficient environment for patients, staff
and visitors.
- Assist the safe transfer of patients to and from radiology
and scanning.
Specific Core Functions
- To provide the safe transfer of patients internally through
the hospital as required. Transfer and
return patients from Resus, Trauma and urgent patients to CT as directed by the
senior management team.
- Preparing patients for transfer from their clinical area.
- Support with completing AMU X-ray runs as directed by the
senior management team.
- To assist with patients' needs during transfer, under the
direction of clinical staff. Ensure all possible steps are taken to safeguard
the welfare, safety and security of patients, visitors and staff in accordance
with Trust policies.
- Undertake specific organisational and administrative duties
as required.
For further details, please refer to enclosed job
description.
Job description
Job responsibilities
To provide support to the Corporate Site Operations team
transferring and escorting patients, ensuring an efficient, effective, and
high-quality service is provided. This role will require the daily completion
of the ED Checklist, which incorporates the checking on linen trollies, the
cleanliness of our wheelchairs and beds as well as urgent runs to labs.
The role includes working as part of a team on a monthly
rota which runs 24 hours a day, seven days a week, 365 days a year.
The role forms part of the Site Operations Centre, working
across the organisation to deliver safe effective flow of patients and
includes:
- Transfer and escort patients between units and around the
hospital.
- Assist the clinical and operational team to facilitate the
smooth running of patient flow around the hospital site on a daily basis.
- Ensure bed/trolley stock available and are ready to use and
ensure they are clean at all times.
- Foster a safe and efficient environment for patients, staff
and visitors.
- Assist the safe transfer of patients to and from radiology
and scanning.
Specific Core Functions
- To provide the safe transfer of patients internally through
the hospital as required. Transfer and
return patients from Resus, Trauma and urgent patients to CT as directed by the
senior management team.
- Preparing patients for transfer from their clinical area.
- Support with completing AMU X-ray runs as directed by the
senior management team.
- To assist with patients' needs during transfer, under the
direction of clinical staff. Ensure all possible steps are taken to safeguard
the welfare, safety and security of patients, visitors and staff in accordance
with Trust policies.
- Undertake specific organisational and administrative duties
as required.
For further details, please refer to enclosed job
description.
Person Specification
Experience
Essential
- Working with people within a caring setting.
- Experience of working within a high visibility customer facing environment.
Desirable
- Experience of working in an NHS Trust/health care environment.
- To be articulate in expressing ideas.
- Previous experience in a front facing role.
Qualifications
Essential
- Educated to GCSE standard or equivalent.
Desirable
- NVQ II training or equivalent experience.
Skills and Knowledge
Essential
- Good organisational skills.
- Ability to work as part of a team and independently.
- Ability to liaise with staff at all levels.
- Ability to prioritise and plan workload.
- Knowledge of dealing with highly sensitive / patient confidential information.
- Excellent verbal and written communication skills.
- IT skills.
Person Specification
Experience
Essential
- Working with people within a caring setting.
- Experience of working within a high visibility customer facing environment.
Desirable
- Experience of working in an NHS Trust/health care environment.
- To be articulate in expressing ideas.
- Previous experience in a front facing role.
Qualifications
Essential
- Educated to GCSE standard or equivalent.
Desirable
- NVQ II training or equivalent experience.
Skills and Knowledge
Essential
- Good organisational skills.
- Ability to work as part of a team and independently.
- Ability to liaise with staff at all levels.
- Ability to prioritise and plan workload.
- Knowledge of dealing with highly sensitive / patient confidential information.
- Excellent verbal and written communication skills.
- IT skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
