Job summary
Band: 5, £29,969 to £36,483 per annum
Hours: 37.5 per hour, Full-time
Contract Type: Temporary, 2 year Fixed-term Contract
We have an incredible opportunity to join our team as a Fundraising Officer, looking after the individual giving programme for Portsmouth Hospitals Charity (PHC).
The post holder will be an excellent relationship builder, able to work with multiple, varied stakeholders and deliver sustainable individual giving income.
The Fundraising Officer (Individual Giving) will be an enthusiastic passionate fundraiser who can engage and inspire people to support the work of the charity. The Fundraising Officer will be responsible for ensuring annual income targets are met through the delivery of the individual giving fundraising plan for PHC and management of the charity CRM system:
- As directed by Fundraising & Supporter Care Manager, develop and grow giving from individuals via a regular giving product, in memory, legacy and one off giving to meet the income plans agreed by the Charity Board;
- To lead, manage and develop all stakeholders directly engaged in individual giving activites.
Main duties of the job
The primary purpose for the postholder will be to manage the individual fundraising programme for Portsmouth Hospitals Charity (PHC).
For further details, please refer to the job description.
Please note we do not take applications via agencies.
About us
Our vision for Single Corporate ServicesIsle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.
This vacancy is part of the Single Corporate Services Division.
Why are we changing the way we deliver Corporate Services? Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.
The vision for our single corporate services is to:
- Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.
- Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.
- Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.
Job description
Job responsibilities
Corporate Responsibilities
- The Fundraising Officer (Individual Giving) will manage the day-to-day delivery of all aspects of the individual giving plan for the charity.
- Deputise for the Fundraising & Supporter Care Manager as required.
- Work with the Fundraising & Supporter Care Manager to agree operational and personal objectives and performance targets which focus on the delivery of the charity fundraising strategy.
- Develop effective working relationships with key external stakeholders.
- Contribute to the development of a culture of continuous improvement, promotion of new ideas and initiatives.
- Ensure that all legal and statutory fundraising obligations are met & keep up to date with any new fundraising regulations.
Functional Responsibilities
- Individual giving development
- Reviewing individual giving opportunities across a range of mediums including on site awareness and online giving platforms
- Auditing and enhancing individual giving across departments and funds onsite at the hospital enabling grateful patients to donate.
- Grow our individual giving programme by researching and benchmarking sector wide regular giving products.
- Alongside the Fundraising & Supporter Care Manager, develop a case for investment in a new regular giving product to deliver sustainable regular giving to the charity
- Implement agreed product and work to steward donors and manage the success
- Evaluating and monitoring ROI and KPIs of all fundraising individual giving channels
- Ensuring good governance with all relevant internal and external stakeholders
- Work alongside the Marketing & Communications Fundraiser to develop online and offline giving opportunities
In Memory & Legacy Fundraising Delivery
- Work with key stakeholders across the hospital to manage and grow our in-memory programme.
- Manage and develop the annual Make a Will Month campaign; recruiting solicitors to be involved and keeping regular correspondence with them.
- Lead on the delivery of the legacy strategy.
- Build strong relationships and working with key stakeholders both internally and externally to demonstrate the benefits of gifts in Wills to encourage further legacy pledgers.
- Work with the Marketing and Communications Officer to demonstrate impact and increase appropriate communication around in memory and legacy donations both internally and externally.
Database lead and management- Review and cleanse the database as appropriate.
- Manage the training of new staff and existing staff when appropriate.
- Consider future and potential tenders for the database system.
- Support data growth and GDPR compliance
- Maintain the charity database ensuring the effective and efficient use, making sure that all information and communication is logged and coded correctly.
- Utilise the data to grow income across individual giving but also support other team members to enhance income generation as well.
Fundraising & Charity Administration- Work with the Fundraising Administrator to ensure effective and accurate stewardship of donor information and communication using our CRM system
- Carry out research through a range of sources, including the internet to obtain relevant data for fundraising communications, strategies and charity promotions.
- Work with and guide (where appropriate) the charity volunteers.
- Ensure they keep up to date with industry trends, regulation and changes in governance.
Financial Administration- Work within the overall Fundraising Department budget and monitor and manage the individual giving budget. Plan event expenditure to ensuring we maximise ROI.
- Proactively support and aid the team to achieve financial targets.
- Work with the Fundraising and Supporter Care Manager and other team members to produce regular performance reports from the charity database
- To carry out such other tasks as are required to meet the aims and objectives of the Portsmouth Hospitals Strategy, which are commensurate with the grade of the post.
Job description
Job responsibilities
Corporate Responsibilities
- The Fundraising Officer (Individual Giving) will manage the day-to-day delivery of all aspects of the individual giving plan for the charity.
- Deputise for the Fundraising & Supporter Care Manager as required.
- Work with the Fundraising & Supporter Care Manager to agree operational and personal objectives and performance targets which focus on the delivery of the charity fundraising strategy.
- Develop effective working relationships with key external stakeholders.
- Contribute to the development of a culture of continuous improvement, promotion of new ideas and initiatives.
- Ensure that all legal and statutory fundraising obligations are met & keep up to date with any new fundraising regulations.
Functional Responsibilities
- Individual giving development
- Reviewing individual giving opportunities across a range of mediums including on site awareness and online giving platforms
- Auditing and enhancing individual giving across departments and funds onsite at the hospital enabling grateful patients to donate.
- Grow our individual giving programme by researching and benchmarking sector wide regular giving products.
- Alongside the Fundraising & Supporter Care Manager, develop a case for investment in a new regular giving product to deliver sustainable regular giving to the charity
- Implement agreed product and work to steward donors and manage the success
- Evaluating and monitoring ROI and KPIs of all fundraising individual giving channels
- Ensuring good governance with all relevant internal and external stakeholders
- Work alongside the Marketing & Communications Fundraiser to develop online and offline giving opportunities
In Memory & Legacy Fundraising Delivery
- Work with key stakeholders across the hospital to manage and grow our in-memory programme.
- Manage and develop the annual Make a Will Month campaign; recruiting solicitors to be involved and keeping regular correspondence with them.
- Lead on the delivery of the legacy strategy.
- Build strong relationships and working with key stakeholders both internally and externally to demonstrate the benefits of gifts in Wills to encourage further legacy pledgers.
- Work with the Marketing and Communications Officer to demonstrate impact and increase appropriate communication around in memory and legacy donations both internally and externally.
Database lead and management- Review and cleanse the database as appropriate.
- Manage the training of new staff and existing staff when appropriate.
- Consider future and potential tenders for the database system.
- Support data growth and GDPR compliance
- Maintain the charity database ensuring the effective and efficient use, making sure that all information and communication is logged and coded correctly.
- Utilise the data to grow income across individual giving but also support other team members to enhance income generation as well.
Fundraising & Charity Administration- Work with the Fundraising Administrator to ensure effective and accurate stewardship of donor information and communication using our CRM system
- Carry out research through a range of sources, including the internet to obtain relevant data for fundraising communications, strategies and charity promotions.
- Work with and guide (where appropriate) the charity volunteers.
- Ensure they keep up to date with industry trends, regulation and changes in governance.
Financial Administration- Work within the overall Fundraising Department budget and monitor and manage the individual giving budget. Plan event expenditure to ensuring we maximise ROI.
- Proactively support and aid the team to achieve financial targets.
- Work with the Fundraising and Supporter Care Manager and other team members to produce regular performance reports from the charity database
- To carry out such other tasks as are required to meet the aims and objectives of the Portsmouth Hospitals Strategy, which are commensurate with the grade of the post.
Person Specification
Qualifications
Essential
- Educated to Degree Level or equivalent experience of working or volunteering in the charity sector
Experience
Essential
- Experience of work on an Individual giving programme within a charity.
- Experience of the effective management of resources and budgets to deliver annual fundraising income and expenditure targets.
Desirable
- Management of a fundraising product including stakeholder engagement
- Previous hospital or health related service experience
Skills and Knowledge
Essential
- Knowledge and understanding of the fundraising sector
- Highly effective relationship builder, able to communicate effectively with a range of stakeholders
- Knowledge of fundraising database software
Desirable
- Knowledge of fundraising regulation and practices
Person Specification
Qualifications
Essential
- Educated to Degree Level or equivalent experience of working or volunteering in the charity sector
Experience
Essential
- Experience of work on an Individual giving programme within a charity.
- Experience of the effective management of resources and budgets to deliver annual fundraising income and expenditure targets.
Desirable
- Management of a fundraising product including stakeholder engagement
- Previous hospital or health related service experience
Skills and Knowledge
Essential
- Knowledge and understanding of the fundraising sector
- Highly effective relationship builder, able to communicate effectively with a range of stakeholders
- Knowledge of fundraising database software
Desirable
- Knowledge of fundraising regulation and practices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
